Exam 1: Certified Business Manager

______________ pertains to the acquisition of needed material and financial means from the environment.

A structural change that negates rehiring laid-off workers is called:

Total quality is based on which of the following fundamental principle?

The fact that the people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command is known as:

The process by which individuals or groups select, use, or dispose of gods, service, ideas, or experiences to satisfy needs and demands is called:

A high-ranking officer, who commands sufficient political clout to promote the idea that a new system is needed and when the go-ahead is granted to remove obstacles as the project progresses, is known as:

An organization's mission describes what the organization stands for and its reason for existence is called:

A field that focus on the total organization rather than the individual worker, delineating the management functions of planning, organizing, commanding, coordinating, and controlling is known as:

The process, managers use to transfer authority and responsibility to positions below them in the hierarchy is called:

The most common inventory control system used for handling dependent demand inventory is called:

Banks sometimes require borrowers to maintain an average demand deposit balance equal to from 10 percent to 20 percent of the amount borrowed, this is called:

A measure of the quantity and quality of work done, considering the cost of the resources used is known as:

What is based on the presumption that it is determined by what a customer wants?

In Maslow's hierarchy of needs which of the following factor is NOT included?

What is based on rules that do not have discrete boundaries but lie along a continuum, enabling a system to better deal with ambiguity?

Means used to anticipate and manage the supply of and demand for human resources is known as:

Characteristic that a person must have to do a job successfully is known as:

Database marketing offers companies for which of the following four abilities?

When inventory moves so fast that firms essentially hold zero inventory on hand, they are following a system known as:

A system that helps manage an organization's data and information in multiple business functions is known as: