Exam 1: Certified Business Manager

Which of the following is NOT the category of internal failure costs?

A method whereby managers and employees define goals for every department, project, and person and use them to monitor subsequent performance is known as:

Completing unfinished business, collecting debts, and distributing assets to creditors and partners is called:

What is the owner's equity created by the business operations?

The formula for Return on Investment is calculated as: A = operations costs for a new or enhanced system for the time period B = one-time cost of acquisition and implementation C = value if gains from productivity improvements for the time period

Many multinational corporations, in an attempt to facilitate planning for, organizing, and controlling interdependent businesses, critical resources, strategies and geographic regions, has adopted:

Who was the first PC manufacturer to use the Web to take customer orders?

Which of the following is NOT the type of partners?

A group of services provided to displace employees to give them support and assistance is known as:

Leading companies identify important business processes throughout the supply chain that affect customer satisfaction, these fall into which of the following category?

An approach for mistake-proofing processes using automatic devices or methods to avoid simple human or machine error is called:

The ability of the organization to obtain from its environment scarce and valued resources, including financial resources, raw materials, human resources, knowledge and technology is called:

Shiba quality model focus on which level of quality?

The ratio of total outputs to the inputs from labor, capital, materials, and energy is called total factor productivity.

In _____________ database, different parts of the database are stored in the locations where they are accessed more often, but they continue to be fully accessible to others through telecommunications

Michael E. Porter introduced a framework describing which three competitive strategies?

A tool for organizing a large number of ideas, opinions and facts relating to a broad problem or subject area is called:

The determination and adjustment of the organization's ability to produce products and services to match customer demand is known as:

A long-term contract under which a borrower which a borrower agrees to make payments of interest and principal on specific dates to its holder is called:

A separateness of corporation gives it which of the following advantages?