Question 1

What is SOA? Define encapsulation, Web service, and service description.

Accepted Answer

Service-oriented architecture (SOA)is a

Question 2

Which of the following information systems minimizes data duplication among departments?

Accepted Answer

A) departmental information systems 
B) workgroup information systems 
C) personal information systems 
D) enterprise information systems 
A) departmental information systems 
B) workgroup information systems 
C) personal information systems 
D) enterprise information systems

Question 3

Which of the following statements is true of enterprise application integration?

Accepted Answer

A) It leads to data duplication because each application has its own database. 
B) It connects system "islands" via a new layer of software. 
C) It leverages existing systems, and enhances the capabilities of functional applications. 
D) It prevents existing applications from communicating and sharing data. 
A) It leads to data duplication because each application has its own database. 
B) It connects system "islands" via a new layer of software. 
C) It leverages existing systems, and enhances the capabilities of functional applications. 
D) It prevents existing applications from communicating and sharing data.

Question 4

Structured processes are adaptive processes that change structure rapidly and readily.

Accepted Answer

A) True 
 B)False

Question 5

ERP vendor Infor acquired which of the following ERP products?

Accepted Answer

A) Solomon 
B) GP 
C) Epicore 9 
D) Baan 
A) Solomon 
B) GP 
C) Epicore 9 
D) Baan

Question 6

CRM systems incorporate accounting, manufacturing, inventory, and human resources applications.

Accepted Answer

A) True 
 B)False

Question 7

Explain the nature of the database component of an ERP solution.

Accepted Answer

An ERP solution includes a database desi

Question 8

Which of the following is an example of a dynamic process?

Accepted Answer

A) Samsung accepts a return of a defective television from its dealer. 
B) Starbucks places an order for coffee beans from its local supplier. 
C) Amazon.com hires customer service representatives to help customers with their online order. 
D) Nike uses Facebook and Twitter to generate buzz about its new line of running shoes. 
A) Samsung accepts a return of a defective television from its dealer. 
B) Starbucks places an order for coffee beans from its local supplier. 
C) Amazon.com hires customer service representatives to help customers with their online order. 
D) Nike uses Facebook and Twitter to generate buzz about its new line of running shoes.

Question 9

Information systems improve process quality by augmenting the actions of the human who performs that activity.

Accepted Answer

A) True 
 B)False

Question 10

Lead generation and lead tracking are processes concerning the sales and marketing department.

Accepted Answer

A) True 
 B)False

Question 11

Inter-enterprise information systems support one or more inter-enterprise processes.

Accepted Answer

A) True 
 B)False

Question 12

Workgroup information systems typically support 10 to 100 users.

Accepted Answer

A) True 
 B)False

Question 13

Epicor and Microsoft Dynamics are the highest ranked ERP vendors in the market.

Accepted Answer

A) True 
 B)False

Question 14

Which ERP vendor acquired PeopleSoft and Siebel?

Accepted Answer

A) Oracle 
B) Infor 
C) Epicor 
D) SAP 
A) Oracle 
B) Infor 
C) Epicor 
D) SAP

Question 15

An ERP solution includes a database design as well as initial configuration data.

Accepted Answer

A) True 
 B)False

Question 16

How should organizations manage employee resistance to change, in the context of new enterprise systems?

Accepted Answer

First, senior-level management needs to

Question 17

Process ________ is a measure of how well a process achieves organizational strategy.

Accepted Answer

A) efficiency 
B) conformance 
C) effectiveness 
D) reliability 
A) efficiency 
B) conformance 
C) effectiveness 
D) reliability

Question 18

Information systems improve process quality by ________.

Accepted Answer

A) duplicating data 
B) entirely replacing human activity 
C) changing the work culture 
D) controlling process flow 
A) duplicating data 
B) entirely replacing human activity 
C) changing the work culture 
D) controlling process flow

Question 19

Process efficiency is a measure of the ratio of process outputs to inputs.

Accepted Answer

A) True 
 B)False

Question 20

An ERP solution does not include ________.

Accepted Answer

A) a database design 
B) a company's operational data 
C) initial configuration data 
D) stored procedures 
A) a database design 
B) a company's operational data 
C) initial configuration data 
D) stored procedures

What is SOA? Define encapsulation, Web service, and service description.

Which of the following information systems minimizes data duplication among departments?

Which of the following statements is true of enterprise application integration?

Structured processes are adaptive processes that change structure rapidly and readily.

ERP vendor Infor acquired which of the following ERP products?

CRM systems incorporate accounting, manufacturing, inventory, and human resources applications.

Explain the nature of the database component of an ERP solution.

Which of the following is an example of a dynamic process?

Information systems improve process quality by augmenting the actions of the human who performs that activity.

Lead generation and lead tracking are processes concerning the sales and marketing department.

Inter-enterprise information systems support one or more inter-enterprise processes.

Workgroup information systems typically support 10 to 100 users.

Epicor and Microsoft Dynamics are the highest ranked ERP vendors in the market.

Which ERP vendor acquired PeopleSoft and Siebel?

An ERP solution includes a database design as well as initial configuration data.

How should organizations manage employee resistance to change, in the context of new enterprise systems?

Process ________ is a measure of how well a process achieves organizational strategy.

Information systems improve process quality by ________.

Process efficiency is a measure of the ratio of process outputs to inputs.

An ERP solution does not include ________.

The Importance of MIS

Collaboration Information Systems

Strategy and Information Systems

Hardware and Software

Database Processing

Data Communication and the Cloud

Social Media Information Systems

Business Intelligence Systems

Development Processes

Information Systems Management

Information Security Management

The International Dimension

Filters

Exam 7: Processes, Organizations, and Information Systems

What is SOA? Define encapsulation, Web service, and service description.

Which of the following information systems minimizes data duplication among departments?

Which of the following statements is true of enterprise application integration?

Structured processes are adaptive processes that change structure rapidly and readily.

ERP vendor Infor acquired which of the following ERP products?

CRM systems incorporate accounting, manufacturing, inventory, and human resources applications.

Explain the nature of the database component of an ERP solution.

Which of the following is an example of a dynamic process?

Information systems improve process quality by augmenting the actions of the human who performs that activity.

Lead generation and lead tracking are processes concerning the sales and marketing department.

Inter-enterprise information systems support one or more inter-enterprise processes.

Workgroup information systems typically support 10 to 100 users.

Epicor and Microsoft Dynamics are the highest ranked ERP vendors in the market.

Which ERP vendor acquired PeopleSoft and Siebel?

An ERP solution includes a database design as well as initial configuration data.

How should organizations manage employee resistance to change, in the context of new enterprise systems?

Process ________ is a measure of how well a process achieves organizational strategy.

Information systems improve process quality by ________.

Process efficiency is a measure of the ratio of process outputs to inputs.

An ERP solution does not include ________.

The Importance of MIS

Collaboration Information Systems

Strategy and Information Systems

Hardware and Software

Database Processing

Data Communication and the Cloud

Social Media Information Systems

Business Intelligence Systems

Development Processes

Information Systems Management

Information Security Management

The International Dimension

Filters