Question 1

____ often create(s)new forms of consumer theft.

Accepted Answer

A)  Security systems 
B)  Consumer education 
C)  Armed fraud 
D)  Innovations in products or services 
E)  Inadequate levels of advertising 
A)  Security systems 
B)  Consumer education 
C)  Armed fraud 
D)  Innovations in products or services 
E)  Inadequate levels of advertising

Question 2

Describe the types of deviant acquisition behavior.

Accepted Answer

Deviant acquisition behavior refers to a

Question 3

Individuals can become addicted

Accepted Answer

A)  only to social evils such as gambling or addictive substances such as nicotine. 
B)  only to harmful substances. 
C)  only to harmful substances and to addictive substances. 
D)  to many types of consumer behaviors. 
E)  to very few products. 
A)  only to social evils such as gambling or addictive substances such as nicotine. 
B)  only to harmful substances. 
C)  only to harmful substances and to addictive substances. 
D)  to many types of consumer behaviors. 
E)  to very few products.

Question 4

Addictive behaviors are typically brought on by a chemical dependency.

Accepted Answer

A) True 
 B)False

Question 5

____ is when individuals pay (often exorbitant amounts)for items not readily available.

Accepted Answer

A)  A black market 
B)  Shoplifting 
C)  Burglary 
D)  Consumer theft 
E)  A feature display 
A)  A black market 
B)  Shoplifting 
C)  Burglary 
D)  Consumer theft 
E)  A feature display

Question 6

Critics argue that the ____ of alcohol makes it all too easy for underage customers to obtain,as proof of age is rarely required.

Accepted Answer

A)  low price 
B)  high price 
C)  availability 
D)  advertising 
E)  coupon system 
A)  low price 
B)  high price 
C)  availability 
D)  advertising 
E)  coupon system

Question 7

Materialism can make consumers

Accepted Answer

A)  less satisfied with their own personal accomplishments. 
B)  more patriotic. 
C)  less interested in advertising. 
D)  more socially aware. 
E)  more connected with others. 
A)  less satisfied with their own personal accomplishments. 
B)  more patriotic. 
C)  less interested in advertising. 
D)  more socially aware. 
E)  more connected with others.

Question 8

Why do some people become addicted to alcohol,eat compulsively,or bet compulsively while others do not?

Accepted Answer

There are a variety of factors that can

Question 9

Some forms of consumer theft are associated with certain demographic groups.Credit card fraud is more common among

Accepted Answer

A)  teens. 
B)  divorced individuals. 
C)  the elderly. 
D)  empty nesters. 
E)  better-educated consumers. 
A)  teens. 
B)  divorced individuals. 
C)  the elderly. 
D)  empty nesters. 
E)  better-educated consumers.

Question 10

Credit card fraud is usually associated with less educated consumers.

Accepted Answer

A) True 
 B)False

Question 11

What are black markets and what functions do they serve in society?

Accepted Answer

Black markets are illegal or underground

Question 12

Consumers are most likely to conserve energy when they realize this behavior saves money.

Accepted Answer

A) True 
 B)False

Question 13

When consumers provide detailed purchasing information to a catalog company,the result can be a customized catalog for each consumer.Which of the following is not a benefit of this marketing practice?

Accepted Answer

A)  It eliminates waste by allowing consumers to receive direct mail targeting them. 
B)  It better matches offerings to consumers' needs. 
C)  It keeps costs down so that savings may be passed to the consumer. 
D)  It helps marketers more accurately identify products that can meet consumers' needs. 
E)  It is an invasion of consumers' privacy. 
A)  It eliminates waste by allowing consumers to receive direct mail targeting them. 
B)  It better matches offerings to consumers' needs. 
C)  It keeps costs down so that savings may be passed to the consumer. 
D)  It helps marketers more accurately identify products that can meet consumers' needs. 
E)  It is an invasion of consumers' privacy.

Question 14

Mavis did not quite know why she shoplifted,but it excited her.She would stick small candy bars in her purse and switch price tags on expensive clothing.Mavis's shoplifting is probably caused by

Accepted Answer

A)  a fantasy orientation. 
B)  low self-esteem. 
C)  the need for social contacts. 
D)  low attention level. 
E)  a thrill-seeking tendency. 
A)  a fantasy orientation. 
B)  low self-esteem. 
C)  the need for social contacts. 
D)  low attention level. 
E)  a thrill-seeking tendency.

____ often create(s)new forms of consumer theft.

Describe the types of deviant acquisition behavior.

Individuals can become addicted

Addictive behaviors are typically brought on by a chemical dependency.

____ is when individuals pay (often exorbitant amounts)for items not readily available.

Critics argue that the ____ of alcohol makes it all too easy for underage customers to obtain,as proof of age is rarely required.

Materialism can make consumers

Why do some people become addicted to alcohol,eat compulsively,or bet compulsively while others do not?

Some forms of consumer theft are associated with certain demographic groups.Credit card fraud is more common among

Credit card fraud is usually associated with less educated consumers.

What are black markets and what functions do they serve in society?

Consumers are most likely to conserve energy when they realize this behavior saves money.

When consumers provide detailed purchasing information to a catalog company,the result can be a customized catalog for each consumer.Which of the following is not a benefit of this marketing practice?

Mavis did not quite know why she shoplifted,but it excited her.She would stick small candy bars in her purse and switch price tags on expensive clothing.Mavis's shoplifting is probably caused by

Understanding Consumer Behavior

Motivation, Ability, and Opportunity

From Exposure to Comprehension

Memory and Knowledge

Attitudes Based on High Effort

Attitudes Based on Low Effort

Problem Recognition and Information Search

Judgment and Decision Making Based on High Effort

Judgment and Decision Making Based on Low Effort

Post-Decision Processes

Social Influences on Consumer Behavior

Consumer Diversity

Household and Social Class Influences

Psychographics: Values, Personality, and Lifestyles

Innovations: Adoption, Resistance, and Diffusion

Symbolic Consumer Behavior

Filters

Exam 17: Marketing,Ethics,and Social Responsibility in Today's Consumer Society

____ often create(s)new forms of consumer theft.

Describe the types of deviant acquisition behavior.

Individuals can become addicted

Addictive behaviors are typically brought on by a chemical dependency.

____ is when individuals pay (often exorbitant amounts)for items not readily available.

Critics argue that the ____ of alcohol makes it all too easy for underage customers to obtain,as proof of age is rarely required.

Materialism can make consumers

Why do some people become addicted to alcohol,eat compulsively,or bet compulsively while others do not?

Some forms of consumer theft are associated with certain demographic groups.Credit card fraud is more common among

Credit card fraud is usually associated with less educated consumers.

What are black markets and what functions do they serve in society?

Consumers are most likely to conserve energy when they realize this behavior saves money.

When consumers provide detailed purchasing information to a catalog company,the result can be a customized catalog for each consumer.Which of the following is not a benefit of this marketing practice?

Mavis did not quite know why she shoplifted,but it excited her.She would stick small candy bars in her purse and switch price tags on expensive clothing.Mavis's shoplifting is probably caused by

Understanding Consumer Behavior

Motivation, Ability, and Opportunity

From Exposure to Comprehension

Memory and Knowledge

Attitudes Based on High Effort

Attitudes Based on Low Effort

Problem Recognition and Information Search

Judgment and Decision Making Based on High Effort

Judgment and Decision Making Based on Low Effort

Post-Decision Processes

Social Influences on Consumer Behavior

Consumer Diversity

Household and Social Class Influences

Psychographics: Values, Personality, and Lifestyles

Innovations: Adoption, Resistance, and Diffusion

Symbolic Consumer Behavior

Filters