Question 1

Which of the following is advisedfor citing numbers when writing to businesspeople in other cultures?

Accepted Answer

A) Write all numbers in word form. 
B) Use figures to express the month of the year. 
C) Convert dollar figures into local currency. 
D) Minimize references to numbers to avoid confusion. 
A) Write all numbers in word form. 
B) Use figures to express the month of the year. 
C) Convert dollar figures into local currency. 
D) Minimize references to numbers to avoid confusion.

Question 2

The belief in the superiority of one's own race is known as ________.

Accepted Answer

The answer of The belief in the superiority of one's...

Question 3

Most Facebook users live in the United States and Canada.

Accepted Answer

A) True 
 B)False

Question 4

Communicators in low-context cultures

Accepted Answer

A) often imply conclusions rather than directly stating them. 
B) tend to be logical,analytical,and action oriented. 
C) tend to be intuitive and contemplative. 
D) emphasize interpersonal relationships,nonverbal expression,physical setting,and social setting. 
A) often imply conclusions rather than directly stating them. 
B) tend to be logical,analytical,and action oriented. 
C) tend to be intuitive and contemplative. 
D) emphasize interpersonal relationships,nonverbal expression,physical setting,and social setting.

Question 5

U.S.businesses and those of other countries are seeking to expand around the world for many reasons,including the passage offavorable trade agreements,growing numbers of middle-class consumers in emerging nations,and ________.

Accepted Answer

A) ​increasing sales growth in their home countries 
B) advances in transportation 
C) limited communication technologies 
D) growing domestic markets 
A) ​increasing sales growth in their home countries 
B) advances in transportation 
C) limited communication technologies 
D) growing domestic markets

Question 6

The belief that one's own race is superior is known as ________.

Accepted Answer

A) prototyping 
B) stereotyping 
C) ethnocentrism 
D) prejudice 
A) prototyping 
B) stereotyping 
C) ethnocentrism 
D) prejudice

Question 7

Which of the following statements about time orientation across cultures is most accurate?

Accepted Answer

A) North Americans generally correlate time with productivity,efficiency,and money. 
B) South Americans generally see keeping people waiting as rude and unprofessional. 
C) Asians generally are punctual and rush decisions to be more productive. 
D) Most cultures generally perceive time as limited in the workplace and therefore are punctual. 
A) North Americans generally correlate time with productivity,efficiency,and money. 
B) South Americans generally see keeping people waiting as rude and unprofessional. 
C) Asians generally are punctual and rush decisions to be more productive. 
D) Most cultures generally perceive time as limited in the workplace and therefore are punctual.

Question 8

Brooke,who works for a U.S.company,has just been assigned to manage the company's division in Vietnam.She should emphasize team-based projects and group decision making with her new employees.

Accepted Answer

A) True 
 B)False

Question 9

The invisible barrier of attitudes and prejudices perceived to block women from reaching important corporate positions has been called the ________.​

Accepted Answer

A) ​gender gap 
B) ​glass ceiling 
C) ​diversity challenge 
D) ​power struggle 
A) ​gender gap 
B) ​glass ceiling 
C) ​diversity challenge 
D) ​power struggle

Question 10

Which of the following statements about tolerance is mostaccurate?

Accepted Answer

A) To improve tolerance,one must practice empathy. 
B) If a nonnative speaker is struggling to express an idea in English,Americans should help by finishing the sentence for the speaker. 
C) In Asian cultures,people deliberately avoid silence because it can show disrespect. 
D) To show empathy,one must work to become fluent in other languages. 
A) To improve tolerance,one must practice empathy. 
B) If a nonnative speaker is struggling to express an idea in English,Americans should help by finishing the sentence for the speaker. 
C) In Asian cultures,people deliberately avoid silence because it can show disrespect. 
D) To show empathy,one must work to become fluent in other languages.

Question 11

Jake is working for a global consulting firm and will be writing letters to intercultural audiences around the world.What is the best advice you can give him?

Accepted Answer

A) Always use a direct approach to make your letters as clear as possible. 
B) Use your own format and style so that all your letters are consistent. 
C) Send letters to lower-ranking employees to avoid offending higher-ranking employees. 
D) Replace two-word verbs such as put off with clear single words such as delay. 
A) Always use a direct approach to make your letters as clear as possible. 
B) Use your own format and style so that all your letters are consistent. 
C) Send letters to lower-ranking employees to avoid offending higher-ranking employees. 
D) Replace two-word verbs such as put off with clear single words such as delay.

Question 12

The term "global village" most closely refers to small communities in underdeveloped countries.

Accepted Answer

A) True 
 B)False

Question 13

Emile was born in Paris and has lived his entire life in France.He is proud of his country and believes that the French are superior to all other cultures.Emile is displaying

Accepted Answer

A) discrimination. 
B) ethnocentrism. 
C) prejudice. 
D) illegal behavior. 
A) discrimination. 
B) ethnocentrism. 
C) prejudice. 
D) illegal behavior.

Question 14

Most important in achieving effective communication is ______________.This attitude requires us to engage positively with head nods,eye contact,facial expressions,and physical proximity.

Accepted Answer

The answer of Most important in achieving effective communication is...

Question 15

Mental representations based on general characteristics and open to new definitions when describing cultures are called ________.

Accepted Answer

A) stereotypes 
B) prejudices 
C) prototypes 
D) ethnocentrism 
A) stereotypes 
B) prejudices 
C) prototypes 
D) ethnocentrism

Question 16

Once known only for ________ labor,many countries with emerging economies are now seen as promising markets.

Accepted Answer

The answer of Once known only for ________ labor,many countries...

Question 17

Select the least accurate statement about culture.

Accepted Answer

A) Culture is the basis for how we tell the world who we are and what we believe. 
B) Culture can be both visible and invisible. 
C) The rules in any culture are inherently logical. 
D) Because cultural norms are so deep-seated,they almost never change. 
A) Culture is the basis for how we tell the world who we are and what we believe. 
B) Culture can be both visible and invisible. 
C) The rules in any culture are inherently logical. 
D) Because cultural norms are so deep-seated,they almost never change.

Question 18

The North American Free Trade Agreement (NAFTA)promotes open trade globally.

Accepted Answer

A) True 
 B)False

Question 19

Yung is a high-context communicator.He is likely to use spiral logic when thinking and making decisions.

Accepted Answer

A) True 
 B)False

Question 20

________ refers to the stimuli,environment,or ambiance surrounding an event.It is probably the most important cultural dimension and is also the most difficult to define.

Accepted Answer

The answer of ________ refers to the stimuli,environment,or ambiance surrounding...

Which of the following is advisedfor citing numbers when writing to businesspeople in other cultures?

The belief in the superiority of one's own race is known as ________.

Most Facebook users live in the United States and Canada.

Communicators in low-context cultures

U.S.businesses and those of other countries are seeking to expand around the world for many reasons,including the passage offavorable trade agreements,growing numbers of middle-class consumers in emerging nations,and ________.

The belief that one's own race is superior is known as ________.

Which of the following statements about time orientation across cultures is most accurate?

Brooke,who works for a U.S.company,has just been assigned to manage the company's division in Vietnam.She should emphasize team-based projects and group decision making with her new employees.

The invisible barrier of attitudes and prejudices perceived to block women from reaching important corporate positions has been called the ________.

Which of the following statements about tolerance is mostaccurate?

Jake is working for a global consulting firm and will be writing letters to intercultural audiences around the world.What is the best advice you can give him?

The term "global village" most closely refers to small communities in underdeveloped countries.

Emile was born in Paris and has lived his entire life in France.He is proud of his country and believes that the French are superior to all other cultures.Emile is displaying

Most important in achieving effective communication is ______________.This attitude requires us to engage positively with head nods,eye contact,facial expressions,and physical proximity.

Mental representations based on general characteristics and open to new definitions when describing cultures are called ________.

Once known only for ________ labor,many countries with emerging economies are now seen as promising markets.

Select the least accurate statement about culture.

The North American Free Trade Agreement (NAFTA)promotes open trade globally.

Yung is a high-context communicator.He is likely to use spiral logic when thinking and making decisions.

________ refers to the stimuli,environment,or ambiance surrounding an event.It is probably the most important cultural dimension and is also the most difficult to define.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Résumés, and Cover Letters

Interviewing and Following Up

Filters

Exam 3: Intercultural Communication

Which of the following is advisedfor citing numbers when writing to businesspeople in other cultures?

The belief in the superiority of one's own race is known as ________.

Most Facebook users live in the United States and Canada.

Communicators in low-context cultures

U.S.businesses and those of other countries are seeking to expand around the world for many reasons,including the passage offavorable trade agreements,growing numbers of middle-class consumers in emerging nations,and ________.

The belief that one's own race is superior is known as ________.

Which of the following statements about time orientation across cultures is most accurate?

Brooke,who works for a U.S.company,has just been assigned to manage the company's division in Vietnam.She should emphasize team-based projects and group decision making with her new employees.

The invisible barrier of attitudes and prejudices perceived to block women from reaching important corporate positions has been called the ________.​

Which of the following statements about tolerance is mostaccurate?

Jake is working for a global consulting firm and will be writing letters to intercultural audiences around the world.What is the best advice you can give him?

The term "global village" most closely refers to small communities in underdeveloped countries.

Emile was born in Paris and has lived his entire life in France.He is proud of his country and believes that the French are superior to all other cultures.Emile is displaying

Most important in achieving effective communication is ______________.This attitude requires us to engage positively with head nods,eye contact,facial expressions,and physical proximity.

Mental representations based on general characteristics and open to new definitions when describing cultures are called ________.

Once known only for ________ labor,many countries with emerging economies are now seen as promising markets.

Select the least accurate statement about culture.

The North American Free Trade Agreement (NAFTA)promotes open trade globally.

Yung is a high-context communicator.He is likely to use spiral logic when thinking and making decisions.

________ refers to the stimuli,environment,or ambiance surrounding an event.It is probably the most important cultural dimension and is also the most difficult to define.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Résumés, and Cover Letters

Interviewing and Following Up

Filters

The invisible barrier of attitudes and prejudices perceived to block women from reaching important corporate positions has been called the ________.