Exam 11: Professionalism at Work Business Etiquette Ethics Teamwork and Meetings

Meeting minutes should be distributed within two weeks after the meeting or at least two days before the next meeting, whichever comes first.

The best definition of uptalk is

A synonym for professionalism is

Which of the following is the best advice to follow when dealing with conflict in a team?

In what phase of team development do teams select members, become acquainted, build trust, and form a collaborative culture?

Jeff will be leading a virtual team meeting. What should he do to make certain that the meeting runs smoothly and professionally?

Which of the following statement best provides constructive criticism?

When conversing with others, always address them by their first names.

Shawn wants to be sure to exhibit cell phone etiquette. Which of the following should he  avoid?

Groups with diverse members often produce the best decisions.

In the norming phase of team development, teams discuss alternatives, evaluate outcomes, apply criteria, and prioritize alternatives.

For optimal interaction, workplace teams should have 8-10 members.

___________________ intelligence requires us to interact well, be perceptive, and show sensitivity toward others.

Because anyone can gain access to it, you should not leave private or ______________________ information when leaving a voice mail message.

​You should try to respond to voice messages within one week.

Ground rules for a business meeting should be discussed only when a participant's behavior is harming the progress of the agenda.

To increase your own effectiveness and professionalism, you should make it a personal rule not to _________________ during meetings; this includes avoiding texting and checking e-mail.

Companies use virtual meetings to

Effective teams often have no formal leader.

The ____________________ are a record of points of discussion, decisions made, and tasks assigned at a meeting.