Question 1

Business messages should contain at least three typefaces to add emphasis and contrast.

Accepted Answer

A) True 
 B)False

Question 2

Document design techniques to improve readability include

Accepted Answer

A) use of white space. 
B) typefaces and fonts. 
C) headings for visual impact. 
D) all of these choices. 
A) use of white space. 
B) typefaces and fonts. 
C) headings for visual impact. 
D) all of these choices.

Question 3

Dylan is designing his document to enhance readability and comprehension. What is the best advice you can give Dylan?

Accepted Answer

A) Justify the left and right margins so they are both even. 
B) Create white space by using headings, bulleted or numbered lists, short paragraphs, and effective margins. 
C) Use multiple typefaces within the document. 
D) Use ALL CAPS anywhere in a document to emphasize key points. 
A) Justify the left and right margins so they are both even. 
B) Create white space by using headings, bulleted or numbered lists, short paragraphs, and effective margins. 
C) Use multiple typefaces within the document. 
D) Use ALL CAPS anywhere in a document to emphasize key points.

Question 4

Proofreading should take place only after the content of a message is in its final form.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following sentences avoids noun conversion?

Accepted Answer

A) Your supervisor will give consideration to all capital budget requests. 
B) The committee worked on the establishment of a fund for scholarships. 
C) The benefits committee will be responsible for the acquisition of an endowment. 
D) The scholarship committee approved the plan. 
A) Your supervisor will give consideration to all capital budget requests. 
B) The committee worked on the establishment of a fund for scholarships. 
C) The benefits committee will be responsible for the acquisition of an endowment. 
D) The scholarship committee approved the plan.

Question 6

White space  refers to

Accepted Answer

A) unclear content. 
B) margins only. 
C) the time a reader takes to process information. 
D) empty space on the page. 
A) unclear content. 
B) margins only. 
C) the time a reader takes to process information. 
D) empty space on the page.

Question 7

Redundant words or phrases convey a meaning more than once.

Accepted Answer

A) True 
 B)False

Question 8

Expressions that are intended to impress rather than express are known as

Accepted Answer

A) cliches. 
B) buzzwords. 
C) trite phrases. 
D) overly exuberant. 
A) cliches. 
B) buzzwords. 
C) trite phrases. 
D) overly exuberant.

Question 9

In describing sexual harassment in the workplace, Julia explains that Supervisors are getting burned in harassment lawsuits. Julia is using slang in this statement.

Accepted Answer

A) True 
 B)False

Question 10

Converting a verb into a noun creates stronger, more professional business writing (e.g., made a decision instead of decided ).

Accepted Answer

A) True 
 B)False

Question 11

Think outside of the box  i s an example of

Accepted Answer

A) clear, precise language. 
B) a buried verb. 
C) a cliche. 
D) outdated language. 
A) clear, precise language. 
B) a buried verb. 
C) a cliche. 
D) outdated language.

Question 12

Conciseness is critical when microblogging.

Accepted Answer

A) True 
 B)False

Question 13

What is the best way to judge the success of your writing?

Accepted Answer

A) Receiving a raise or promotion 
B) Using a spell-checker 
C) Receiving feedback from your receiver 
D) Organizing your message using the direct organizational strategy 
A) Receiving a raise or promotion 
B) Using a spell-checker 
C) Receiving feedback from your receiver 
D) Organizing your message using the direct organizational strategy

Question 14

The following sentence contains clear and precise wording: In some businesses they won't let you accumulate sick leave.

Accepted Answer

A) True 
 B)False

Question 15

Which statement regarding headings is most accurate?

Accepted Answer

A) Headings provide visual distraction for readers; thus they should be avoided. 
B) Headings appear most often in business letters. 
C) Headings highlight information and improve readability. 
D) Headings should be avoided in all business documents. 
A) Headings provide visual distraction for readers; thus they should be avoided. 
B) Headings appear most often in business letters. 
C) Headings highlight information and improve readability. 
D) Headings should be avoided in all business documents.

Question 16

Which statement about margins and text alignment is true?

Accepted Answer

A) Margins define the reading area and provide important visual relief. 
B) Nearly all text in Western cultures is aligned at the right. 
C) Business letters and memos usually have side margins of 2 inches. 
D) Ragged right margins decrease white space and readability. 
A) Margins define the reading area and provide important visual relief. 
B) Nearly all text in Western cultures is aligned at the right. 
C) Business letters and memos usually have side margins of 2 inches. 
D) Ragged right margins decrease white space and readability.

Question 17

Expressions such as pursuant to your request and thank you in advance  increases the professionalism of business messages.

Accepted Answer

A) True 
 B)False

Question 18

To sound current, fresh, and trendy, effective business communicators make ample use of slang when writing and speaking.

Accepted Answer

A) True 
 B)False

Question 19

How many typefaces should you use in a business document?

Accepted Answer

A) No more than two 
B) At least three 
C) Up to five 
D) At least ten 
A) No more than two 
B) At least three 
C) Up to five 
D) At least ten

Question 20

When right margins are not aligned or justifi ed, they provide more white space and improve readability.

Accepted Answer

A) True 
 B)False

Business messages should contain at least three typefaces to add emphasis and contrast.

Document design techniques to improve readability include

Dylan is designing his document to enhance readability and comprehension. What is the best advice you can give Dylan?

Proofreading should take place only after the content of a message is in its final form.

Which of the following sentences avoids noun conversion?

White space refers to

Redundant words or phrases convey a meaning more than once.

Expressions that are intended to impress rather than express are known as

In describing sexual harassment in the workplace, Julia explains that Supervisors are getting burned in harassment lawsuits. Julia is using slang in this statement.

Converting a verb into a noun creates stronger, more professional business writing (e.g., made a decision instead of decided ).

Think outside of the box i s an example of

Conciseness is critical when microblogging.

What is the best way to judge the success of your writing?

The following sentence contains clear and precise wording: In some businesses they won't let you accumulate sick leave.

Which statement regarding headings is most accurate?

Which statement about margins and text alignment is true?

Expressions such as pursuant to your request and thank you in advance increases the professionalism of business messages.

To sound current, fresh, and trendy, effective business communicators make ample use of slang when writing and speaking.

How many typefaces should you use in a business document?

When right margins are not aligned or justifi ed, they provide more white space and improve readability.

Succeeding in the Mobile and Social Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Proposals and Formal Reports

Professionalism at Work Business Etiquette Ethics Teamwork and Meetings

Business Presentations

The Job Search Resumes in the Digital Age

Interviewing and Following up

Essentials of Electrocardiography

Filters

Exam 4: Revising Business Messages

Business messages should contain at least three typefaces to add emphasis and contrast.

Document design techniques to improve readability include

Dylan is designing his document to enhance readability and comprehension. What is the best advice you can give Dylan?

Proofreading should take place only after the content of a message is in its final form.

Which of the following sentences avoids noun conversion?

White space refers to

Redundant words or phrases convey a meaning more than once.

Expressions that are intended to impress rather than express are known as

In describing sexual harassment in the workplace, Julia explains that Supervisors are getting burned in harassment lawsuits. Julia is using slang in this statement.

Converting a verb into a noun creates stronger, more professional business writing (e.g., made a decision instead of decided ).

Think outside of the box i s an example of

Conciseness is critical when microblogging.

What is the best way to judge the success of your writing?

The following sentence contains clear and precise wording: In some businesses they won't let you accumulate sick leave.

Which statement regarding headings is most accurate?

Which statement about margins and text alignment is true?

Expressions such as pursuant to your request and thank you in advance increases the professionalism of business messages.

To sound current, fresh, and trendy, effective business communicators make ample use of slang when writing and speaking.

How many typefaces should you use in a business document?

When right margins are not aligned or justifi ed, they provide more white space and improve readability.

Succeeding in the Mobile and Social Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Proposals and Formal Reports

Professionalism at Work Business Etiquette Ethics Teamwork and Meetings

Business Presentations

The Job Search Resumes in the Digital Age

Interviewing and Following up

Essentials of Electrocardiography

Filters