Question 1

In an agency shop agreement, workers who do not belong to the union must pay a union fee or pay regular union dues.

Accepted Answer

A) True 
 B)False

Question 2

The subject "Who pays for childcare when the parent(s) works?" is

Accepted Answer

A)  not a concern because the law requires companies to provide child care facilities, or to pay employees a stipend if it is not available. 
B)  by law a shared responsibility between employer and employee. 
C)  not the concern of employees without children or single-income households because they always get to choose a different benefit. 
D)  a controversial subject, with no legal resolution to date. 
A)  not a concern because the law requires companies to provide child care facilities, or to pay employees a stipend if it is not available. 
B)  by law a shared responsibility between employer and employee. 
C)  not the concern of employees without children or single-income households because they always get to choose a different benefit. 
D)  a controversial subject, with no legal resolution to date.

Question 3

The ________ was established by the Wagner Act to oversee labor-management relations.

Accepted Answer

A)  Federal Trade Commission 
B)  Commission on Labor Relations 
C)  National Labor Relations Board 
D)  Equal Employment Opportunity Commission 
A)  Federal Trade Commission 
B)  Commission on Labor Relations 
C)  National Labor Relations Board 
D)  Equal Employment Opportunity Commission

Question 4

Today, a woman usually receives a salary that is equal to over 80% of her male counterpart.

Accepted Answer

A) True 
 B)False

Question 5

Identify and discuss three controversial employee-management issues.

Accepted Answer

The text covers a large number of contro

Question 6

The Norris-LaGuardia Act prohibits firms from requiring workers to agree not to join a union as a condition of their employment.

Accepted Answer

A) True 
 B)False

Question 7

Sharon's company, where she is a human resources manager, recently hired 100 new workers, 10 of whom were involved in workplace accidents soon after they were hired. It was determined that alcohol usage was the cause of these accidents. Top management has asked Sharon to do a better job in screening potential workers for alcohol abuse to avoid this in the future. Sharon should point out that in fact the 10 percent of the recent hires with alcohol issues is actually much lower than the overall percentage of employees with alcohol issues that are involved in industrial injuries and fatalities in the U.S.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following tactics would management be most likely to use during a labor-management dispute?

Accepted Answer

A)  picketing 
B)  secondary boycotts 
C)  lockouts 
D)  primary boycotts 
A)  picketing 
B)  secondary boycotts 
C)  lockouts 
D)  primary boycotts

Question 9

A common tactic of management in labor disputes is the use of secondary boycotts.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements about the costs of elder care is most accurate?

Accepted Answer

A)  It should be much less expensive for firms to provide elder care than for them to provide child care. 
B)  The financial burdens of elder care on the children of aging parents are likely to become less serious in the future than they are today because many senior citizens are now remaining employed into their 70s rather than retiring in their early 60s. 
C)  Although elder care is expensive, the good news is that companies can receive a great deal of assistance from the federal government when they establish qualified elder care programs. 
D)  The costs of elder care to companies will rise higher in coming years as an increasing number of more experienced and high-ranking employees face the need to care for aging parents and other relatives. 
A)  It should be much less expensive for firms to provide elder care than for them to provide child care. 
B)  The financial burdens of elder care on the children of aging parents are likely to become less serious in the future than they are today because many senior citizens are now remaining employed into their 70s rather than retiring in their early 60s. 
C)  Although elder care is expensive, the good news is that companies can receive a great deal of assistance from the federal government when they establish qualified elder care programs. 
D)  The costs of elder care to companies will rise higher in coming years as an increasing number of more experienced and high-ranking employees face the need to care for aging parents and other relatives.

Question 11

Collective bargaining is the process whereby union and management representatives negotiate a labor-management contract for workers.

Accepted Answer

A) True 
 B)False

Question 12

Even in their infancy, the main goal of most labor unions was to provide members with increased management power.

Accepted Answer

A) True 
 B)False

Question 13

In its early years, the AFL's strategy was to

Accepted Answer

A)  grow as rapidly as possible by allowing people from all professions and walks of life to join. 
B)  limit its membership to skilled craftspeople. 
C)  limit its membership to unskilled and semiskilled workers. 
D)  form one big craft union which everyone could join; but it later split into several smaller organizations. 
A)  grow as rapidly as possible by allowing people from all professions and walks of life to join. 
B)  limit its membership to skilled craftspeople. 
C)  limit its membership to unskilled and semiskilled workers. 
D)  form one big craft union which everyone could join; but it later split into several smaller organizations.

Question 14

The workers at the Fairfield Company are unhappy with the way they have been represented by their union. The National Labor Relations Act (Wagner Act) allows these workers to take away the union's right to represent them through a process known as decertification.

Accepted Answer

A) True 
 B)False

Question 15

According to the Spotlight on Small Business box, today's labor leaders claim that the tragedy at the Triangle Shirtwaist Company is proof of why labor unions are crucial to maintain workplace balance in the U.S.

Accepted Answer

A) True 
 B)False

Question 16

Wage rates, hours of work, employee benefits, and job rights and seniority are issues covered in a typical negotiated labor-management agreement.

Accepted Answer

A) True 
 B)False

Question 17

The Supreme Court ruled in 1938 that employers had the right to hire strikebreakers.

Accepted Answer

A) True 
 B)False

Question 18

A grievance is

Accepted Answer

A)  an implication that management has broken a management-union agreement, but it must be proven. 
B)  an employee's perception that management has not in some way fulfilled a labor contract agreement. 
C)  the disappointment that members of a union feel when management refuses to participate in good faith collective bargaining. 
D)  the result of a poorly arbitrated conflict. 
A)  an implication that management has broken a management-union agreement, but it must be proven. 
B)  an employee's perception that management has not in some way fulfilled a labor contract agreement. 
C)  the disappointment that members of a union feel when management refuses to participate in good faith collective bargaining. 
D)  the result of a poorly arbitrated conflict.

Question 19

Once a union is certified to represent a group of workers, decertification is not a consideration or future possibility.

Accepted Answer

A) True 
 B)False

Question 20

Sexual harassment laws

Accepted Answer

A)  apply only to situations in which men make unwelcome advances to women. 
B)  are enforceable only in states that have enacted right-to-work laws. 
C)  apply to the conduct of women as well as men. 
D)  are applied only in situations in which a person must submit to unwanted advances in order to keep his or her job. 
A)  apply only to situations in which men make unwelcome advances to women. 
B)  are enforceable only in states that have enacted right-to-work laws. 
C)  apply to the conduct of women as well as men. 
D)  are applied only in situations in which a person must submit to unwanted advances in order to keep his or her job.

Exam 12: Dealing With Employeemanagement Issues

In an agency shop agreement, workers who do not belong to the union must pay a union fee or pay regular union dues.

The subject "Who pays for childcare when the parent(s) works?" is

The ________ was established by the Wagner Act to oversee labor-management relations.

Today, a woman usually receives a salary that is equal to over 80% of her male counterpart.

Identify and discuss three controversial employee-management issues.

The Norris-LaGuardia Act prohibits firms from requiring workers to agree not to join a union as a condition of their employment.

Which of the following tactics would management be most likely to use during a labor-management dispute?

A common tactic of management in labor disputes is the use of secondary boycotts.

Which of the following statements about the costs of elder care is most accurate?

Collective bargaining is the process whereby union and management representatives negotiate a labor-management contract for workers.

Even in their infancy, the main goal of most labor unions was to provide members with increased management power.

In its early years, the AFL's strategy was to

The workers at the Fairfield Company are unhappy with the way they have been represented by their union. The National Labor Relations Act (Wagner Act) allows these workers to take away the union's right to represent them through a process known as decertification.

According to the Spotlight on Small Business box, today's labor leaders claim that the tragedy at the Triangle Shirtwaist Company is proof of why labor unions are crucial to maintain workplace balance in the U.S.

Wage rates, hours of work, employee benefits, and job rights and seniority are issues covered in a typical negotiated labor-management agreement.

The Supreme Court ruled in 1938 that employers had the right to hire strikebreakers.

A grievance is

Once a union is certified to represent a group of workers, decertification is not a consideration or future possibility.

Sexual harassment laws

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Production and Operations Management

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money, Financial Institutions, and the Federal Reserve

Working Within the Legal Environment

Using Technology to Manage Information

Managing Risk

Managing Personal Finances

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