Question 1

Companies that achieve lean manufacturing use less of everything (raw materials, labor, etc.) to produce the same amount of products.

Accepted Answer

A) True 
 B)False

Question 2

In today's quality control programs, emphasis is placed on

Accepted Answer

A)  producing goods at the lowest possible cost. 
B)  keeping labor costs as low as possible. 
C)  achieving customer satisfaction. 
D)  detecting errors at the end of the production process before the goods are shipped to customers. 
A)  producing goods at the lowest possible cost. 
B)  keeping labor costs as low as possible. 
C)  achieving customer satisfaction. 
D)  detecting errors at the end of the production process before the goods are shipped to customers.

Question 3

Operations management transforms resources into goods and services. Green Grass Landscaping utilizes equipment, labor, and materials to develop a top notch landscape for its customers. Managing this operation may also involve maintenance services.

Accepted Answer

A) True 
 B)False

Question 4

Skyway Aeronautics was recently awarded a contract to build a large lab module that will be attached to a new space station. The module is approximately 48 feet long, 17 feet in diameter, and weighs over 60 tons. Skyway should use an assembly-line plant layout to produce this module.

Accepted Answer

A) True 
 B)False

Question 5

Areas with higher than average labor costs are almost always at a major disadvantage when trying to attract new businesses.

Accepted Answer

A) True 
 B)False

Question 6

The selection of a proper site for a business facility is important in the production and operations management processes. Identify and discuss three factors that influence the selection of a site.

Accepted Answer

Students can select from the following:

Question 7

For many firms, operations management has become an interfirm process.

Accepted Answer

A) True 
 B)False

Question 8

A key element of the statistical quality control (SQC) process is the reliance on quality control experts to inspect at the end of the production line to make sure that no defective products are shipped to final customers.

Accepted Answer

A) True 
 B)False

Question 9

A firm would be most likely to employ statistical process control (SPC) if it wanted to

Accepted Answer

A)  simplify the quality control process by taking samples at the end of the production process rather than examining every unit of output produced. 
B)  eliminate the expenses incurred by the Deming Cycle. 
C)  redefine quality control on the basis of customer needs. 
D)  make sure products meet quality standards all along the production process. 
A)  simplify the quality control process by taking samples at the end of the production process rather than examining every unit of output produced. 
B)  eliminate the expenses incurred by the Deming Cycle. 
C)  redefine quality control on the basis of customer needs. 
D)  make sure products meet quality standards all along the production process.

Question 10

The International Organization for Standardization continually updates acceptable international requirements in the areas of process control, product testing, storage, and delivery.

Accepted Answer

A) True 
 B)False

Question 11

The production of a bridge, ship, or large airplane usually involves a variable-position facility layout.

Accepted Answer

A) True 
 B)False

Question 12

Superior Supplies' largest customer recently implemented a just-in-time inventory system. As a supplier of materials to this customer, Superior Supplies will:

Accepted Answer

A)  realize significant freedom in scheduling deliveries. 
B)  likely increase its effort and likely experience higher transportation costs. 
C)  place less emphasis on quality and greater emphasis on quantity. 
D)  need to deliver large quantities at regularly scheduled intervals. 
A)  realize significant freedom in scheduling deliveries. 
B)  likely increase its effort and likely experience higher transportation costs. 
C)  place less emphasis on quality and greater emphasis on quantity. 
D)  need to deliver large quantities at regularly scheduled intervals.

Question 13

CAD/CAM makes it possible to custom-design products to meet the needs of ________ with ________.

Accepted Answer

A)  small markets; a decrease in cost 
B)  very large markets; no increase in cost 
C)  small markets; very little increase in cost 
D)  international markets; products that are complex 
A)  small markets; a decrease in cost 
B)  very large markets; no increase in cost 
C)  small markets; very little increase in cost 
D)  international markets; products that are complex

Question 14

In a just-in-time inventory system, suppliers

Accepted Answer

A)  deliver materials and parts in large quantities only a few times a year. 
B)  enjoy much lower delivery costs. 
C)  have a great deal of flexibility in determining when to make deliveries. 
D)  are usually connected electronically so they know what will be needed and when. 
A)  deliver materials and parts in large quantities only a few times a year. 
B)  enjoy much lower delivery costs. 
C)  have a great deal of flexibility in determining when to make deliveries. 
D)  are usually connected electronically so they know what will be needed and when.

Question 15

The main difference between process manufacturing and an assembly process is that process manufacturing uses sophisticated robots and automated machinery to produce a good or service, while an assembly process uses labor and simple tools to make a product.

Accepted Answer

A) True 
 B)False

Question 16

Firms that specialize in accounting, finance, and management consulting are all part of the service sector.

Accepted Answer

A) True 
 B)False

Question 17

Operations management becomes a(n) ________ when companies work closely together to design, produce, and ship products to customers.

Accepted Answer

A)  open operation 
B)  closed operation 
C)  interfirm process 
D)  conjoined process 
A)  open operation 
B)  closed operation 
C)  interfirm process 
D)  conjoined process

Question 18

At Stevens Manufacturing, workers are organized in teams that combine their efforts to produce complex units of a final product. Stevens is using a facility layout known as a(n):

Accepted Answer

A)  consolidated process layout. 
B)  continuous flow layout. 
C)  modular layout. 
D)  assembly team layout. 
A)  consolidated process layout. 
B)  continuous flow layout. 
C)  modular layout. 
D)  assembly team layout.

Question 19

Statistical process control (SPC) is the process of taking statistical samples of product components at each stage of the production process and plotting those results on a graph. Any variances from quality standards are recognized and can be corrected if beyond the set standards.

Accepted Answer

A) True 
 B)False

Question 20

Expensive software that enables computer-aided design machines to communicate with computer-aided manufacturing machines is called

Accepted Answer

A)  a flexible system. 
B)  a computer-based feedback control system. 
C)  computer-integrated manufacturing. 
D)  heuristic manufacturing integration. 
A)  a flexible system. 
B)  a computer-based feedback control system. 
C)  computer-integrated manufacturing. 
D)  heuristic manufacturing integration.

Exam 9: Production and Operations Management

Companies that achieve lean manufacturing use less of everything (raw materials, labor, etc.) to produce the same amount of products.

In today's quality control programs, emphasis is placed on

Operations management transforms resources into goods and services. Green Grass Landscaping utilizes equipment, labor, and materials to develop a top notch landscape for its customers. Managing this operation may also involve maintenance services.

Skyway Aeronautics was recently awarded a contract to build a large lab module that will be attached to a new space station. The module is approximately 48 feet long, 17 feet in diameter, and weighs over 60 tons. Skyway should use an assembly-line plant layout to produce this module.

Areas with higher than average labor costs are almost always at a major disadvantage when trying to attract new businesses.

The selection of a proper site for a business facility is important in the production and operations management processes. Identify and discuss three factors that influence the selection of a site.

For many firms, operations management has become an interfirm process.

A key element of the statistical quality control (SQC) process is the reliance on quality control experts to inspect at the end of the production line to make sure that no defective products are shipped to final customers.

A firm would be most likely to employ statistical process control (SPC) if it wanted to

The International Organization for Standardization continually updates acceptable international requirements in the areas of process control, product testing, storage, and delivery.

The production of a bridge, ship, or large airplane usually involves a variable-position facility layout.

Superior Supplies' largest customer recently implemented a just-in-time inventory system. As a supplier of materials to this customer, Superior Supplies will:

CAD/CAM makes it possible to custom-design products to meet the needs of ________ with ________.

In a just-in-time inventory system, suppliers

The main difference between process manufacturing and an assembly process is that process manufacturing uses sophisticated robots and automated machinery to produce a good or service, while an assembly process uses labor and simple tools to make a product.

Firms that specialize in accounting, finance, and management consulting are all part of the service sector.

Operations management becomes a(n) ________ when companies work closely together to design, produce, and ship products to customers.

At Stevens Manufacturing, workers are organized in teams that combine their efforts to produce complex units of a final product. Stevens is using a facility layout known as a(n):

Statistical process control (SPC) is the process of taking statistical samples of product components at each stage of the production process and plotting those results on a graph. Any variances from quality standards are recognized and can be corrected if beyond the set standards.

Expensive software that enables computer-aided design machines to communicate with computer-aided manufacturing machines is called

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding Economics and How It Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Structuring Organizations for Todays Challenges

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Dealing With Employeemanagement Issues

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money, Financial Institutions, and the Federal Reserve

Working Within the Legal Environment

Using Technology to Manage Information

Managing Risk

Managing Personal Finances

Filters

CAD/CAM makes it possible to custom-design products to meet the needs of with .