Exam 9: Production and Operations Management

Brian is in charge of a complex project. He wants to see how all the different activities involved in completing the project are related to each other. One way to illustrate these relationships would be to construct a PERT chart.

When it comes to location decisions, labor costs are no longer an important consideration for most manufacturing firms.

A Gantt chart is a bar graph showing production managers what projects are being worked on and the stage of development at any given time.

Despite its early promise, computer-aided design has not met with much success in increasing productivity.

Both PERT diagrams and Gantt charts are useful to managers concerned with

Technological improvements are largely responsible for the increase in productivity and efficiency of U.S. plants.

MRP is a technique that helps managers

Which of the following statements about the impact of CAD/CAM on manufacturing is most accurate?

Which of the following statements about operations management in the service sector is most accurate?

Operations management planning is concerned with finding the ideal location for a business and also with materials requirement planning. It leaves decisions about purchasing and inventory control to marketing.

Improvements in technology have significantly increased the quality of products, as well as helped reduce costs.

When considering the issue of facility location, it is important to find an isolated location so that work can get done without interruption from customers.

In manufacturing, a(n) ________ is frequently used in operations that serve different customers' different needs.

Unlike an assembly line where workers perform only a few tasks, in a ________ layout, teams of workers combine to perform a variety of tasks needed to produce more complex units of a final product.

Manufacturers use computer-aided manufacturing (CAM) to create three-dimensional designs of products before they are built.

Materials requirement planning relies on the firm's balance sheet to make sure that the right quantities of finished goods are produced.

One of the reasons mass production techniques lost favor is that, despite their ability to keep costs relatively low, mass production lacks flexibility.

The first step in the development of a PERT chart is

Your favorite photo can now be printed on your favorite credit card. You can design your own dresses online and have them sent to you in a few days. You can even create your own orthotics to fit inside your shoes. These are examples of the trend toward

Materials requirement planning (MRP) enables a firm to make sure that the right amount of each material or component is available at the right time to satisfy its production needs.