Question 1

Bargaining to impasse means __________.

Accepted Answer

A)  The parties have not negotiated in good faith 
B)  Striking is the next step 
C)  Despite their best efforts, union and management couldn't come to an agreement 
D)  None of the above 
A)  The parties have not negotiated in good faith 
B)  Striking is the next step 
C)  Despite their best efforts, union and management couldn't come to an agreement 
D)  None of the above

Question 2

The risk of unionization decreases significantly when an organization adopts positive policies and supportive HR practices for employees

Accepted Answer

A) True 
 B)False

Question 3

Unions are usually interested in smaller bargaining units because __________.

Accepted Answer

A)  Smaller groups do not make as many demands as larger groups. 
B)  Because there is less risk for an unfair labor practice charge 
C)  Often it leads to more successful organizing campaigns 
D)  All of the above 
A)  Smaller groups do not make as many demands as larger groups. 
B)  Because there is less risk for an unfair labor practice charge 
C)  Often it leads to more successful organizing campaigns 
D)  All of the above

Question 4

Upper management's role in the development of a healthcare organization's philosophy of labor relations is:

Accepted Answer

A)  Implement the intent of the philosophy 
B)  Become trained to deal effectively with employees and unions 
C)  Support the philosophy 
D)  Continually strategize in order to gain more control of the relationship 
A)  Implement the intent of the philosophy 
B)  Become trained to deal effectively with employees and unions 
C)  Support the philosophy 
D)  Continually strategize in order to gain more control of the relationship

Question 5

Union membership in the United States has declined in recent years. To offset the decline unions are __________.

Accepted Answer

A)  Decreasing union fees 
B)  Targeting the retail sector for their membership drives 
C)  Targeting the service sector for their membership drives 
D)  Increasing union fees in order to have more capital to spend on marketing 
A)  Decreasing union fees 
B)  Targeting the retail sector for their membership drives 
C)  Targeting the service sector for their membership drives 
D)  Increasing union fees in order to have more capital to spend on marketing

Question 6

Healthcare employees seek union assistance because they believe that a union can provide __________.

Accepted Answer

A)  Better working conditions 
B)  Job security 
C)  Financial security 
D)  All of the above 
A)  Better working conditions 
B)  Job security 
C)  Financial security 
D)  All of the above

Question 7

The NLRA requires organizations and unions to inform the NLRB of the parties' intent to begin negotiations 90 days before the contract expires.

Accepted Answer

A) True 
 B)False

Question 8

When management and union leaders cannot agree on who is and who is not included in the bargaining unit,the regional office of the NLRB makes the determination.

Accepted Answer

A) True 
 B)False

Question 9

In step two of the employee grievance process,who is not in attendance?

Accepted Answer

A)  Human resources staff 
B)  Senior administrative representative of the organization 
C)  Union representative 
D)  Employee 
A)  Human resources staff 
B)  Senior administrative representative of the organization 
C)  Union representative 
D)  Employee

Question 10

Traditionally,relationships between unions and employers have been collaborative,but the pendulum is swinging towards more adversarial relations.

Accepted Answer

A) True 
 B)False

Question 11

The goal of a collaborative relationship between unions and management is to __________.

Accepted Answer

A)  Avoid costly strikes 
B)  Address the mutual interests and issues of both sides 
C)  Increase productivity of the employees 
D)  Control the process and relationship by winning beneficial contracts for the workers 
A)  Avoid costly strikes 
B)  Address the mutual interests and issues of both sides 
C)  Increase productivity of the employees 
D)  Control the process and relationship by winning beneficial contracts for the workers

Question 12

Planning for a strike begins at about the same time negotiations start.

Accepted Answer

A) True 
 B)False

Question 13

Which issue is not part of the collective bargaining process?

Accepted Answer

A)  Scheduling 
B)  The pricing of an organization's products and services 
C)  Benefits 
D)  Working conditions 
A)  Scheduling 
B)  The pricing of an organization's products and services 
C)  Benefits 
D)  Working conditions

Question 14

The NLRB determined that hospitals have __________ employee groups that could be considered bargaining units.

Accepted Answer

A)  10 
B)  5 
C)  8 
D)  12 
A)  10 
B)  5 
C)  8 
D)  12

Question 15

The process of unionizing an employee group can only be initiated by union organizers.

Accepted Answer

A) True 
 B)False

Question 16

The decision of an arbitrator is __________.

Accepted Answer

A)  Never binding 
B)  Usually in favor of the union 
C)  Binding 
D)  Will typically become state law 
A)  Never binding 
B)  Usually in favor of the union 
C)  Binding 
D)  Will typically become state law

Question 17

If a union fails to give the 10-day notice to the employer,the NLRB is not required to protect striking workers,leaving healthcare employers the option of __________.

Accepted Answer

A)  Buying the employee's contracts from the union 
B)  Hiring permanent replacement workers 
C)  Not recognizing the strike as official 
D)  Lowering the employees' salaries 
A)  Buying the employee's contracts from the union 
B)  Hiring permanent replacement workers 
C)  Not recognizing the strike as official 
D)  Lowering the employees' salaries

Question 18

Negotiating the initial contract between the union and management can be difficult and time consuming because:

Accepted Answer

A)  The parties are unfamiliar with each other 
B)  Both parties must start without any contract language about working conditions, wages, and benefits 
C)  Neither sides want the other to "win" 
D)  Employees often reconsider and terminate their union contract within the first three months after unionizing 
A)  The parties are unfamiliar with each other 
B)  Both parties must start without any contract language about working conditions, wages, and benefits 
C)  Neither sides want the other to "win" 
D)  Employees often reconsider and terminate their union contract within the first three months after unionizing

Question 19

During a strike,which of the following is not a crucial concern of management?

Accepted Answer

A)  Determining how to treat staff members who cross the picket line 
B)  Providing an information hotline to update striking members 
C)  Securing the facility and grounds to avoid disruptions 
D)  Contracting vendors with union contracts to assure no sympathy strike by other unions 
A)  Determining how to treat staff members who cross the picket line 
B)  Providing an information hotline to update striking members 
C)  Securing the facility and grounds to avoid disruptions 
D)  Contracting vendors with union contracts to assure no sympathy strike by other unions

Question 20

One of the most important issues to decide upon as negotiations and contracting occur between unions and management is:

Accepted Answer

A)  What control will unions have over the employees 
B)  How many union representatives will be on-site 
C)  What type of union-management relationship will exist 
D)  All of the above 
A)  What control will unions have over the employees 
B)  How many union representatives will be on-site 
C)  What type of union-management relationship will exist 
D)  All of the above

Bargaining to impasse means __________.

The risk of unionization decreases significantly when an organization adopts positive policies and supportive HR practices for employees

Unions are usually interested in smaller bargaining units because __________.

Upper management's role in the development of a healthcare organization's philosophy of labor relations is:

Union membership in the United States has declined in recent years. To offset the decline unions are __________.

Healthcare employees seek union assistance because they believe that a union can provide __________.

The NLRA requires organizations and unions to inform the NLRB of the parties' intent to begin negotiations 90 days before the contract expires.

When management and union leaders cannot agree on who is and who is not included in the bargaining unit,the regional office of the NLRB makes the determination.

In step two of the employee grievance process,who is not in attendance?

Traditionally,relationships between unions and employers have been collaborative,but the pendulum is swinging towards more adversarial relations.

The goal of a collaborative relationship between unions and management is to __________.

Planning for a strike begins at about the same time negotiations start.

Which issue is not part of the collective bargaining process?

The NLRB determined that hospitals have __________ employee groups that could be considered bargaining units.

The process of unionizing an employee group can only be initiated by union organizers.

The decision of an arbitrator is __________.

If a union fails to give the 10-day notice to the employer,the NLRB is not required to protect striking workers,leaving healthcare employers the option of __________.

Negotiating the initial contract between the union and management can be difficult and time consuming because:

During a strike,which of the following is not a crucial concern of management?

One of the most important issues to decide upon as negotiations and contracting occur between unions and management is:

The Nature and Challenges of Healthcare HR Management

Healthcare HR Competencies, Structures, and Quality Standards

Strategic HR Management

Legal Issues Affecting the HR Workplace

Job Design and Analysis

Healthcare Recruitment and Selection

Organizational Relations and Employee Retention in Healthcare

Training and Development in Healthcare Organizations

Performance Management in Healthcare Organizations

Employee Relations in the Healthcare Industry

Healthcare Compensation Practices

The Management of Benefits and Variable Pay in Healthcare

Safety, Health, and Security in Healthcare Organizations

Filters

Exam 11: Labor Relations and Healthcare Organizations

Bargaining to impasse means __________.

The risk of unionization decreases significantly when an organization adopts positive policies and supportive HR practices for employees

Unions are usually interested in smaller bargaining units because __________.

Upper management's role in the development of a healthcare organization's philosophy of labor relations is:

Union membership in the United States has declined in recent years. To offset the decline unions are __________.

Healthcare employees seek union assistance because they believe that a union can provide __________.

The NLRA requires organizations and unions to inform the NLRB of the parties' intent to begin negotiations 90 days before the contract expires.

When management and union leaders cannot agree on who is and who is not included in the bargaining unit,the regional office of the NLRB makes the determination.

In step two of the employee grievance process,who is not in attendance?

Traditionally,relationships between unions and employers have been collaborative,but the pendulum is swinging towards more adversarial relations.

The goal of a collaborative relationship between unions and management is to __________.

Planning for a strike begins at about the same time negotiations start.

Which issue is not part of the collective bargaining process?

The NLRB determined that hospitals have __________ employee groups that could be considered bargaining units.

The process of unionizing an employee group can only be initiated by union organizers.

The decision of an arbitrator is __________.

If a union fails to give the 10-day notice to the employer,the NLRB is not required to protect striking workers,leaving healthcare employers the option of __________.

Negotiating the initial contract between the union and management can be difficult and time consuming because:

During a strike,which of the following is not a crucial concern of management?

One of the most important issues to decide upon as negotiations and contracting occur between unions and management is:

The Nature and Challenges of Healthcare HR Management

Healthcare HR Competencies, Structures, and Quality Standards

Strategic HR Management

Legal Issues Affecting the HR Workplace

Job Design and Analysis

Healthcare Recruitment and Selection

Organizational Relations and Employee Retention in Healthcare

Training and Development in Healthcare Organizations

Performance Management in Healthcare Organizations

Employee Relations in the Healthcare Industry

Healthcare Compensation Practices

The Management of Benefits and Variable Pay in Healthcare

Safety, Health, and Security in Healthcare Organizations

Filters