Exam 7: Organizational Relations and Employee Retention in Healthcare

More detailed analysis of turnover rates is not important.

In general,healthcare organizations that have measurable turnover objectives for managers experience lower turnover rates.

By asking employees to respond candidly to an attitude survey,management is __________.

Which of the following can have a negative affect on employee loyalty?

The term used to define an employee's relationship with an organization,which refers to the unwritten expectations that employees and employers have about the nature of their work relationship is called __________.

Many women view hospitals and nursing homes as unattractive places to work because __________.

High turnover rates in the first few months of employment are often linked to __________.

It is never appropriate to guarantee an employee confidentiality in the exit interview because all details shared must be provided in reporting to upper management.

One example of an organizational component of the retention is __________.

What is cited in the text as impacting the need to ensure that all employees have nondiscriminatory treatment?

Using reward as a retention determinant can be done through special benefits and perks.

Key employees rarely leave an organization because of organizational culture.

The purpose of offering special benefits is to communicate to individuals that the employer cares about the employees and recognizes the challenges of balancing work/life demands.

When supervisors are providing clear performance expectations,valuing the employees' contribution,ensuring a safe work environment,and listening to the employees' concerns,they are likely having an impact on __________.

Work flexibility can be accomplished through __________.

A critical part of conducting an attitude survey is to provide feedback to those who participated in it.

While supervisors can do many things to impact retention,how have individual employees defined a "good" boss?

To ensure that appropriate actions are taken to enhance retention and reduce turnover,it is important that management decisions are made using:

Flextime,signing bonuses,and relocation cost reimbursement are effective recruiting strategies when __________.

What is a sign of the importance of employee retention in healthcare?