Exam 8: Training and Development in Healthcare Organizations

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The concept of reinforcement is based on the law of effect,which states that people tend to learn best if feedback is given as soon as possible after training.

(True/False)
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Fair employment laws and regulation also apply to training.

(True/False)
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What is a relationship in which experienced managers aid individuals in the earlier stages of their career?

(Multiple Choice)
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On-the-job training is by far the most commonly used form of training because it is flexible and relevant to what the employee is doing.

(True/False)
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Effective training design considers __________.

(Multiple Choice)
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Exactly what kind of development a given individual might need to expand his or her capabilities depends on both the person and the capabilities needed.

(True/False)
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Training is an area specifically targeted by EEO laws and regulations. One area of concern involves __________.

(Multiple Choice)
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Performance consulting is an effort to boost workplace performance through the comparison of organizational results to employee performance.

(True/False)
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All of the following are primary considerations when designing training except __________.

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The most elementary way in which people learn is __________.

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Training on customer service is an example of __________ training.

(Multiple Choice)
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For an effective coaching environment to exist __________.

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It is important to evaluate training after it is completed,even though its value cannot be objectively quantified.

(True/False)
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Some organizations give employees three to six months off with pay to work on socially desirable projects. This is known as __________.

(Multiple Choice)
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In small facilities,such as clinics or rural nursing homes,employee development is __________.

(Multiple Choice)
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__________ considers employee and organizational performance issues to determine if training can help.

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Common types of healthcare training include __________.

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All of the following are advantages of off-the-job development techniques except __________.

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Effective training design considers learning concepts,job requirements,and different types of training.

(True/False)
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This occurs internally through interactions and feedback among employees.

(Multiple Choice)
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