Exam 2: Retail Strategic Planning and Operations Management

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If a retailer with an ROA of 7.0 percent decides to increase its financial leverage ratio from 1.5 times to 2.0 times,which of the following results will occur?

(Multiple Choice)
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Operations management involves managing the buying and handling of merchandise,pricing,advertising and promotion,customer services,selling and facilities.

(True/False)
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A retailer operating with a profit margin of 20 percent is making $20 on each $100 of sales.

(True/False)
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Price promotions usually attract,and subsequently hold,customers.

(True/False)
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The first step in strategic planning is to determine the firm's retail marketing strategy.

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The Card Shoppe had a gross margin last year of $2,000,000 and a net profit of $300,000,while net sales were $2,500,000.What was The Card Shoppe's net profit margin for last year?

(Multiple Choice)
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The manager of a department store chose to use a percentage of the year's profits to help fund the Salvation Army's Thanksgiving Dinner for the Homeless.In reference to this sponsorship,the manager appears to have set what kind of objective?

(Multiple Choice)
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As a general rule,retailers should strive for an asset turnover of:

(Multiple Choice)
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If a retailer has a net profit margin of 2.0 percent and an asset turnover of 3.0,then its ROA will be 6.0 percent.

(True/False)
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Chandler Markus is the store manager for a large discount drugstore.Chandler allows his department managers to arrange the fixtures and schedule their employees as they see fit.According to Chandler's actions,the drugstore has set what kind of objective?

(Multiple Choice)
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