Exam 3: Consumer Behavior: How People Make Buying Decisions

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A consumer's _____ involves how one spends his/her time.

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Selective perception is the process of:

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Which of the following refers to a person's ideal self?

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_____ combines the lifestyle traits of consumers and their personality styles with an analysis of their attitudes,activities,and values to determine groups of consumers with similar characteristics.

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Opinion leaders are people with ____ in certain areas.

(Short Answer)
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Most market researchers consider a person's family to be one of the biggest determinants of buying behavior.

(True/False)
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Cognitive age is a significant predictor of consumer behaviors.

(True/False)
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When a consumer realizes there is a difference between their current state and their desired state,he/she has entered the _____ stage of the buying process.

(Multiple Choice)
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A deliberate effort by companies to make their products obsolete,or unusable,after a period of time is known as post-purchase dissonance.

(True/False)
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A _____ consists of the group of people who have the same economic or educational status in society.

(Short Answer)
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Advertising that is not apparent to consumers but is thought to be perceived _____ by them is subliminal advertising.

(Short Answer)
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A situational factor that affects people's buying behavior is the consumer's _____.

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Which of the following refers to personality?

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_____ are the physical aspects of the selling environment retailers try to control.

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Neuroticism refers to:

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How a person would like to view himself/herself is known as _____.

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When someone is influenced by their peers to buy products at a Tupperware party,he/she is said to be influenced by the situational factor known as the _____.

(Short Answer)
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Which of the following refers to a person's self-concept?

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Researchers have discovered that whether someone is a "morning person" or "evening person" affects shopping patterns.

(True/False)
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An individual's disposition as other people see it is known as _____.

(Multiple Choice)
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