Question 1

In a low-context culture, ________.

Accepted Answer

A)  people rely more on the circumstances surrounding the message to convey meaning 
B)  the primary role of communication is to build relationships 
C)  people rely more on the explicit content of the message to convey meaning 
D)  people rely more on cues to convey meaning 
A)  people rely more on the circumstances surrounding the message to convey meaning 
B)  the primary role of communication is to build relationships 
C)  people rely more on the explicit content of the message to convey meaning 
D)  people rely more on cues to convey meaning

Question 2

Which of the following is a guideline for improving intercultural communication?

Accepted Answer

A)  Consider aspects like personal appearance when trying to judge a person. 
B)  Be flexible and prepared to change your habits and attitudes. 
C)  Avoid using sources like travel guidebooks to learn about a culture. 
D)  Always assume that others will think, believe, and behave as you do. 
A)  Consider aspects like personal appearance when trying to judge a person. 
B)  Be flexible and prepared to change your habits and attitudes. 
C)  Avoid using sources like travel guidebooks to learn about a culture. 
D)  Always assume that others will think, believe, and behave as you do.

Question 3

Which of the following is TRUE about the importance of effective communication to your career and to the companies where you will work?

Accepted Answer

A)  Communication is important for most jobs except technical ones such as engineering or finance. 
B)  Your ability to connect with people outside your field can be as important as your technical skills. 
C)  Good communicators are generally much easier to find than good accountants, good engineers, or good attorneys. 
D)  Communication is important for most jobs unless you are an entrepreneur. 
A)  Communication is important for most jobs except technical ones such as engineering or finance. 
B)  Your ability to connect with people outside your field can be as important as your technical skills. 
C)  Good communicators are generally much easier to find than good accountants, good engineers, or good attorneys. 
D)  Communication is important for most jobs unless you are an entrepreneur.

Question 4

When writing for multilingual audiences, you should ________.

Accepted Answer

A)  use slang and jargon 
B)  avoid plain language since it appears condescending 
C)  use unambiguous language 
D)  use transitions sparingly 
A)  use slang and jargon 
B)  avoid plain language since it appears condescending 
C)  use unambiguous language 
D)  use transitions sparingly

Question 5

The ________model of communication is interactive, conversational, and generally open to anyone who wishes to participate.

Accepted Answer

social com

Question 6

In high-context cultures, the rules of everyday life are stated explicitly.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is a tip for speaking with multilingual audiences?

Accepted Answer

A)  Ask questions like "Is this too difficult for you?" to ensure understanding. 
B)  Don't repeat your points. 
C)  Make multiple points at a time. 
D)  Recognize that nods and smiles don't necessarily mean understanding. 
A)  Ask questions like "Is this too difficult for you?" to ensure understanding. 
B)  Don't repeat your points. 
C)  Make multiple points at a time. 
D)  Recognize that nods and smiles don't necessarily mean understanding.

Question 8

When expanding your social networks online be careful to ________.

Accepted Answer

A)  allow virtual teams to collaborate on developing and editing documents 
B)  add new blog posts, podcasts, and other content 
C)  put limits on posts and updates you receive 
D)  hold meetings and conferences in virtual worlds 
A)  allow virtual teams to collaborate on developing and editing documents 
B)  add new blog posts, podcasts, and other content 
C)  put limits on posts and updates you receive 
D)  hold meetings and conferences in virtual worlds

Question 9

Give examples of how you can improve your sensitivity to cultural diversity within the workplace.

Accepted Answer

Adapting to cultural diversity allows wo

Question 10

To be effective, business messages should ________.

Accepted Answer

A)  use abstract words that lend themselves to interpretation 
B)  adopt an informal tone 
C)  show your readers how they will benefit from responding to your message 
D)  not make arguments or recommendations 
A)  use abstract words that lend themselves to interpretation 
B)  adopt an informal tone 
C)  show your readers how they will benefit from responding to your message 
D)  not make arguments or recommendations

Question 11

Mobile communication focuses only on consumer usage and entertainment.

Accepted Answer

A) True 
 B)False

Question 12

After a message is received, the receiver needs to extract the idea from the message, a step known as ________.

Accepted Answer

A)  encoding 
B)  decoding 
C)  abstracting 
D)  indexing 
A)  encoding 
B)  decoding 
C)  abstracting 
D)  indexing

Question 13

Which of the following is the last step in the basic eight-step communication model?

Accepted Answer

A)  The sender transmits the message through a channel. 
B)  The audience receives the message. 
C)  The receiver decodes the message. 
D)  The receiver provides feedback. 
A)  The sender transmits the message through a channel. 
B)  The audience receives the message. 
C)  The receiver decodes the message. 
D)  The receiver provides feedback.

Question 14

Which of the following is a tendency of social communication?

Accepted Answer

A)  Permission 
B)  Hierarchical 
C)  One to many 
D)  Control 
A)  Permission 
B)  Hierarchical 
C)  One to many 
D)  Control

Question 15

Given its several advantages, most companies today have shifted to the social communications model for all their communication needs.

Accepted Answer

A) True 
 B)False

Question 16

Communication is effective only if your message ________.

Accepted Answer

A)  replaces action 
B)  is understood 
C)  encourages the audience to think one way 
D)  is accepted 
A)  replaces action 
B)  is understood 
C)  encourages the audience to think one way 
D)  is accepted

Question 17

When writing for multilingual audiences, you should ________.

Accepted Answer

A)  use slang and jargon 
B)  spell numbers out instead of using figures 
C)  use transitions generously 
D)  use abbreviations extensively 
A)  use slang and jargon 
B)  spell numbers out instead of using figures 
C)  use transitions generously 
D)  use abbreviations extensively

Question 18

When making decisions, you must consider whether a decision that seems ethical now will seem ________ in the future.

Accepted Answer

The answer of When making decisions, you must consider whether...

Question 19

Given its several advantages, some companies today have shifted to the ________ model for their communication needs.

Accepted Answer

social com

Question 20

In a low-context culture, ________.

Accepted Answer

A)  the primary role of communication is to exchange information 
B)  people rely less on the explicit content of the message 
C)  people rely more on the circumstances surrounding the message to convey meaning 
D)  people rely more on situational cues to convey meaning 
A)  the primary role of communication is to exchange information 
B)  people rely less on the explicit content of the message 
C)  people rely more on the circumstances surrounding the message to convey meaning 
D)  people rely more on situational cues to convey meaning

In a low-context culture, ________.

Which of the following is a guideline for improving intercultural communication?

Which of the following is TRUE about the importance of effective communication to your career and to the companies where you will work?

When writing for multilingual audiences, you should ________.

The ________model of communication is interactive, conversational, and generally open to anyone who wishes to participate.

In high-context cultures, the rules of everyday life are stated explicitly.

Which of the following is a tip for speaking with multilingual audiences?

When expanding your social networks online be careful to ________.

Give examples of how you can improve your sensitivity to cultural diversity within the workplace.

To be effective, business messages should ________.

Mobile communication focuses only on consumer usage and entertainment.

After a message is received, the receiver needs to extract the idea from the message, a step known as ________.

Which of the following is the last step in the basic eight-step communication model?

Which of the following is a tendency of social communication?

Given its several advantages, most companies today have shifted to the social communications model for all their communication needs.

Communication is effective only if your message ________.

When writing for multilingual audiences, you should ________.

When making decisions, you must consider whether a decision that seems ethical now will seem ________ in the future.

Given its several advantages, some companies today have shifted to the ________ model for their communication needs.

In a low-context culture, ________.

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 1: Understanding Business Communication in Todays Workplace

In a low-context culture, ________.

Which of the following is a guideline for improving intercultural communication?

Which of the following is TRUE about the importance of effective communication to your career and to the companies where you will work?

When writing for multilingual audiences, you should ________.

The ________model of communication is interactive, conversational, and generally open to anyone who wishes to participate.

In high-context cultures, the rules of everyday life are stated explicitly.

Which of the following is a tip for speaking with multilingual audiences?

When expanding your social networks online be careful to ________.

Give examples of how you can improve your sensitivity to cultural diversity within the workplace.

To be effective, business messages should ________.

Mobile communication focuses only on consumer usage and entertainment.

After a message is received, the receiver needs to extract the idea from the message, a step known as ________.

Which of the following is the last step in the basic eight-step communication model?

Which of the following is a tendency of social communication?

Given its several advantages, most companies today have shifted to the social communications model for all their communication needs.

Communication is effective only if your message ________.

When writing for multilingual audiences, you should ________.

When making decisions, you must consider whether a decision that seems ethical now will seem ________ in the future.

Given its several advantages, some companies today have shifted to the ________ model for their communication needs.

In a low-context culture, ________.

Mastering Team Skills and Interpersonal Communication

Planning Business Messages

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Understanding and Planning Reports and Proposals

Writing and Completing Reports and Proposals

Developing Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters