Exam 4: Writing Business Messages

Which of the following is a euphemistic way of saying that someone is stubborn?

Identify the voice in the following sentence: The national anthem was sung by Mark.

Transition words are sufficient in themselves to overcome poor organization.

A sentence that has a single subject and a single predicate is called a ________.

Plain English can help you simplify the messages you prepare for audiences who speak English as a second or even third language.

List four methods of using transitions to help make paragraphs coherent.

Terms and phrases so common that they have become virtually meaningless and cloud clear meaning are called ________.

What should readers of mobile text NOT have to do?

In mobile communication, ________ is much more difficult on small screens.

Using the "you" attitude means putting the sender's priorities first.

List three things you should avoid to achieve a conversational tone in business messages.

Words or phrases that tie ideas together and show how one thought is related to another are called ________.

It's always appropriate to use humour in business prose.

Matthew heads the HR team at his workplace. Two team members, Alex and Brianna, are involved in a conflict regarding work. Matthew supports Alex, because he and Alex often go bowling together. In this case, Matthew's lack of ________ can undermine his credibility with his coworkers.

List five techniques for writing effective messages for mobile readers.

To write effectively for mobile devices, which of the following should be avoided?

Which of the following describes a topic sentence?

What is the name of the algorithm that is now one of the core technologies in Google's search engine?

To write clear and direct business messages, it's important to avoid clichés.

Using the term chairperson for women and chairman for men is an example of ________.