Question 1

Transition to production refers to the act of moving a product to production from what?

Accepted Answer

A)  inventory 
B)  the supplier 
C)  the market 
D)  development 
E)  the wholesaler 
A)  inventory 
B)  the supplier 
C)  the market 
D)  development 
E)  the wholesaler

Question 2

What identifies components by a coding scheme that specifies size, shape, and the type of processing (such as size)?

Accepted Answer

A)  engineering drawing 
B)  group technology 
C)  bill of material 
D)  assembly drawing 
E)  assembly chart 
A)  engineering drawing 
B)  group technology 
C)  bill of material 
D)  assembly drawing 
E)  assembly chart

Question 3

An assembly drawing shows an exploded view of the product, usually a three-dimensional or isometric drawing.

Accepted Answer

A) True 
 B)False

Question 4

Rapidly developing products and moving them to the market is part of time-based competition.

Accepted Answer

A) True 
 B)False

Question 5

Group technology distinguishes between what the firm wants to produce and what it wants to purchase.

Accepted Answer

A) True 
 B)False

Question 6

3M's goal is to produce 30% of its profit from products introduced in the last 4 years.

Accepted Answer

A) True 
 B)False

Question 7

When route sheets include specific methods of operation and labor standards, they are often known as ________.

Accepted Answer

The answer of When route sheets include specific methods of...

Question 8

________ lists products in descending order of the individual dollar contribution to the firm.

Accepted Answer

Product-by

Question 9

Is it possible for a product's life cycle stage to affect its product strategy? In particular, describe how one product in growth and another in maturity might have different product strategies.

Accepted Answer

There is no reason for the strategy to b

Question 10

The ________ is a part of the quality function deployment process that utilizes a planning matrix to relate customer "wants" to "how" the firm is going to meet those "wants."

Accepted Answer

The answer of The ________ is a part of the...

Question 11

Manufacturability and value engineering has which of the following benefits? I. Reduced complexity of the product
II. Reduction of environmental impact
III. Additional standardization of components
IV. Robust design
V. Improved job design and safety

Accepted Answer

A)  I, III, V 
B)  II, IV 
C)  I, III, IV 
D)  IV 
E)  I, II, III, IV, V 
A)  I, III, V 
B)  II, IV 
C)  I, III, IV 
D)  IV 
E)  I, II, III, IV, V

Question 12

Reducing the complexity of a product and improving a product's maintainability are activities of:

Accepted Answer

A)  product lifecycle management (PLM). 
B)  product-by-value analysis. 
C)  manufacturability and value engineering. 
D)  organizing for product development. 
E)  design for destruction (DF
D) . 
A)  product lifecycle management (PLM). 
B)  product-by-value analysis. 
C)  manufacturability and value engineering. 
D)  organizing for product development. 
E)  design for destruction (DF
D) .

Question 13

Quality function deployment refers to both (1) determining what will satisfy the customer and (2) translating those customer desires into a target design.

Accepted Answer

A) True 
 B)False

Question 14

The Japanese method of organizing for product design features:

Accepted Answer

A)  teams. 
B)  product managers (champions). 
C)  distinct departments with assigned tasks. 
D)  a single organization without subdivision or individual teams. 
E)  none of these. 
A)  teams. 
B)  product managers (champions). 
C)  distinct departments with assigned tasks. 
D)  a single organization without subdivision or individual teams. 
E)  none of these.

Question 15

________ reviews successful products for improvement during the production process.

Accepted Answer

The answer of ________ reviews successful products for improvement during...

Question 16

An exploded view of the product is a(n) ________.

Accepted Answer

The answer of An exploded view of the product is...

Question 17

A graphic technique for defining the relationship between customer desires and product (or service) is:

Accepted Answer

A)  product lifecycle management. 
B)  the house of quality. 
C)  the moment of truth. 
D)  the assembly drawing. 
E)  modular design. 
A)  product lifecycle management. 
B)  the house of quality. 
C)  the moment of truth. 
D)  the assembly drawing. 
E)  modular design.

Question 18

The dimensions, tolerances, materials, and finishes of a component are typically shown on a(n):

Accepted Answer

A)  assembly chart. 
B)  engineering drawing. 
C)  bill of material. 
D)  assembly drawing. 
E)  route sheet. 
A)  assembly chart. 
B)  engineering drawing. 
C)  bill of material. 
D)  assembly drawing. 
E)  route sheet.

Question 19

Regal Marine:

Accepted Answer

A)  no longer builds boats with any wooden parts. 
B)  has replaced all human labor with robots. 
C)  treats the product design decision as critical to its success. 
D)  gets its competitive advantage by being the low-cost producer of boats designed by others. 
E)  designs several new boats each year, but contracts other firms for their manufacture. 
A)  no longer builds boats with any wooden parts. 
B)  has replaced all human labor with robots. 
C)  treats the product design decision as critical to its success. 
D)  gets its competitive advantage by being the low-cost producer of boats designed by others. 
E)  designs several new boats each year, but contracts other firms for their manufacture.

Question 20

What is quality function deployment (QFD)?

Accepted Answer

QFD refers to both (1) determi

Exam 5: Design of Goods and Services

Transition to production refers to the act of moving a product to production from what?

What identifies components by a coding scheme that specifies size, shape, and the type of processing (such as size)?

An assembly drawing shows an exploded view of the product, usually a three-dimensional or isometric drawing.

Rapidly developing products and moving them to the market is part of time-based competition.

Group technology distinguishes between what the firm wants to produce and what it wants to purchase.

3M's goal is to produce 30% of its profit from products introduced in the last 4 years.

When route sheets include specific methods of operation and labor standards, they are often known as ________.

________ lists products in descending order of the individual dollar contribution to the firm.

Is it possible for a product's life cycle stage to affect its product strategy? In particular, describe how one product in growth and another in maturity might have different product strategies.

The ________ is a part of the quality function deployment process that utilizes a planning matrix to relate customer "wants" to "how" the firm is going to meet those "wants."

Manufacturability and value engineering has which of the following benefits? I. Reduced complexity of the product II. Reduction of environmental impact III. Additional standardization of components IV. Robust design V. Improved job design and safety

Reducing the complexity of a product and improving a product's maintainability are activities of:

Quality function deployment refers to both (1) determining what will satisfy the customer and (2) translating those customer desires into a target design.

The Japanese method of organizing for product design features:

________ reviews successful products for improvement during the production process.

An exploded view of the product is a(n) ________.

A graphic technique for defining the relationship between customer desires and product (or service) is:

The dimensions, tolerances, materials, and finishes of a component are typically shown on a(n):

Regal Marine:

What is quality function deployment (QFD)?

Operations and Productivity

Operations Strategy in a Global Environment

Project Management

Forecasting

Managing Quality

Process Strategies

Location Strategies

Human Resources, Job Design, and Work Measurement

Supply Chain Management

Inventory Management

Aggregate Planning and Sop

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Applying Analytics to Big Data in Operations Management

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