Exam 5: Listening and Responding

Our ability to process information is at _____ words per minute, while the rate at which information is spoken is 125 words per minute.

During the _____ aspect of the listening process, the listener recalls information.

When we assign meaning to a message, we are in a stage of the listening process called understanding.

Ben is afraid that he will misunderstand what others say to him. He is experiencing _____.

The final stage in the listening process is _____, in which we give verbal or nonverbal feedback to the speaker.

Rather than listen to what his mother was saying, Carson was more interested in thinking about the new video game his friend had told him about at school. This is an example of which of the following barriers to listening?

Communication triage is the process of determining what information we are receiving is urgent and what information is not urgent.

Information-processing rate can be a barrier to listening because _____.

Which stage of listening involves making sense out of what you hear by relating it to your past experiences and knowledge?

In their model for improving listening, your book authors suggest "stop, look, and listen." The step "stop" refers to _____.