Exam 8: Enhancing Relationships
Exam 1: Identifying Foundations of Human Communication50 Questions
Exam 2: Exploring Self-Awareness and Communication50 Questions
Exam 3: Understanding Verbal Messages50 Questions
Exam 4: Understanding Nonverbal Messages50 Questions
Exam 5: Listening and Responding50 Questions
Exam 6: Adapting to Others: Diversity and Communication50 Questions
Exam 7: Understanding Interpersonal Communication50 Questions
Exam 8: Enhancing Relationships50 Questions
Exam 9: Understanding Group and Team Performance50 Questions
Exam 10: Enhancing Group and Team Performance50 Questions
Exam 11: Developing Your Speech50 Questions
Exam 12: Organizing and Outlining Your Speech50 Questions
Exam 13: Delivering Your Speech50 Questions
Exam 14: Speaking to Inform50 Questions
Exam 15: Speaking to Persuade50 Questions
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When neither person feels like the issue has been addressed but merely postponed, it demonstrates the _____ conflict style.
Free
(Multiple Choice)
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Correct Answer:
A
José used to think his partner's helplessness with money was cute; now he finds it annoying. They are starting to spend less time together, but aren't really arguing. What stage of relational de-escalation are José and his partner facing?
Free
(Multiple Choice)
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Correct Answer:
C
The _____ conflict management style involves using a win-lose approach, and often includes seeking someone to blame.
Free
(Short Answer)
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Correct Answer:
confrontational
Kumiko prefers to back away when another person tries to start an argument. She displays a(n) _____ style of conflict management.
(Short Answer)
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In order to manage your emotions in a conflict situation, it would be most helpful to do which of the following?
(Multiple Choice)
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People start depending on each other for self-confirmation in the _____ stage of relational escalation.
(Short Answer)
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Jenna felt bad that she missed the meeting, but she thought Harris had said it was next week and now he has taken her off the project. Which category of conflict does this demonstrate?
(Multiple Choice)
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In the intensification stage of relational escalation, partners weigh heavily on each other's opinions.
(True/False)
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The relational dialectic that focuses on stability and change is called predictability versus _____.
(Short Answer)
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What is meant by a cooperative style of conflict management? Explain the four techniques discussed in your book as for using a cooperative style.
(Essay)
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Emma and Aaron argued about money a few weeks ago and then they began arguing about Aaron drinking too much on weekdays. This is an example of a serial argument.
(True/False)
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People who use blame as a strategy for winning a conflict are using which conflict style?
(Multiple Choice)
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Which one of the Communication Principles for a Lifetime is considered the most important in developing a friendship?
(Multiple Choice)
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Jonah and Renata dated for about eight months before breaking up. Since they have so many friends in common, they still see each other all the time and spend almost every Friday night together with the rest of the group. This couple seems to be experiencing _____.
(Multiple Choice)
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_____ conflict is characterized by cooperation in dealing with differences.
(Short Answer)
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Argumentative episodes focused on a given issue that occur at least twice are called _____.
(Multiple Choice)
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Explain how the five Communication Principles for a Lifetime can help you enhance your friendships.
(Essay)
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What type of conflict occurs when conflict gets personal such as when people attack each other's self-esteem?
(Multiple Choice)
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"Grave dressing" describes the story we offer to others as to why a relationship ended.
(True/False)
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