Question 1

The grievance procedure provides the opportunity for the interpretation of contract language.

Accepted Answer

A) True 
 B)False

Question 2

The process by which a formal collective agreement is established between labour and management is known as

Accepted Answer

A) contract ratification. 
B) collective bargaining. 
C) conciliation. 
D) contract bargaining. 
E) collective negotiating. 
A) contract ratification. 
B) collective bargaining. 
C) conciliation. 
D) contract bargaining. 
E) collective negotiating.

Question 3

The labour relations process consists of ________ steps, as outlined in the text.

Accepted Answer

A) 5 
B) 3 
C) 8 
D) 7 
E) 6 
A) 5 
B) 3 
C) 8 
D) 7 
E) 6

Question 4

The labour organization that, traditionally, represented all workers eligible for union membership in a particular company or industry, irrespective of the type of work performed, is

Accepted Answer

A) a craft union. 
B) an industrial union. 
C) an independent local union. 
D) a provincial federation of labour. 
E) a local/district labour council. 
A) a craft union. 
B) an industrial union. 
C) an independent local union. 
D) a provincial federation of labour. 
E) a local/district labour council.

Question 5

The most restrictive form of union security is known as a

Accepted Answer

A) open shop. 
B) maintenance-of-membership. 
C) union shop. 
D) dues shop. 
E) closed shop. 
A) open shop. 
B) maintenance-of-membership. 
C) union shop. 
D) dues shop. 
E) closed shop.

Question 6

During a union organizing drive, the employer is permitted to

Accepted Answer

A) shut down operations to avoid unionization. 
B) give bonuses to employees for leading a campaign to counteract the union campaign. 
C) participate in union formation by organizing one in advance. 
D) discipline an employee for wanting to join the union. 
E) forbid the distribution of union literature on company property. 
A) shut down operations to avoid unionization. 
B) give bonuses to employees for leading a campaign to counteract the union campaign. 
C) participate in union formation by organizing one in advance. 
D) discipline an employee for wanting to join the union. 
E) forbid the distribution of union literature on company property.

Question 7

The term labour-management relations refers to

Accepted Answer

A) the process of administering a collective agreement. 
B) relations between union members. 
C) the process of labour-management contract negotiations and the process of administering a collective agreement. 
D) the process of contract negotiations. 
E) relations between front line managers and employees only. 
A) the process of administering a collective agreement. 
B) relations between union members. 
C) the process of labour-management contract negotiations and the process of administering a collective agreement. 
D) the process of contract negotiations. 
E) relations between front line managers and employees only.

Question 8

Convincing politicians of the need for stricter and more comprehensive health and safety legislation is most closely associated with

Accepted Answer

A) pre-strike activity. 
B) social unionism. 
C) information picketing. 
D) political unionism. 
E) business unionism. 
A) pre-strike activity. 
B) social unionism. 
C) information picketing. 
D) political unionism. 
E) business unionism.

Question 9

Workers primarily seek unionization when

Accepted Answer

A) they are dissatisfied and believe that it is only through collective action that the factors causing dissatisfaction can be changed. 
B) they are unhappy with the location of the firm. 
C) they primarily want career advancement. 
D) a union organizer convinces them of the benefits of unionization. 
E) they are extremely dissatisfied. 
A) they are dissatisfied and believe that it is only through collective action that the factors causing dissatisfaction can be changed. 
B) they are unhappy with the location of the firm. 
C) they primarily want career advancement. 
D) a union organizer convinces them of the benefits of unionization. 
E) they are extremely dissatisfied.

Question 10

Becoming so responsive to employees' needs that there is no incentive for unionization is associated with which approach to labour relations?

Accepted Answer

A) positive labour relations 
B) union substitution 
C) union suppression 
D) union acceptance 
E) union avoidance 
A) positive labour relations 
B) union substitution 
C) union suppression 
D) union acceptance 
E) union avoidance

Question 11

The imposition of the final terms of a collective agreement occurs through the process known as

Accepted Answer

A) mediation-arbitration. 
B) rights arbitration. 
C) arbitration. 
D) final offer selection. 
E) interest arbitration. 
A) mediation-arbitration. 
B) rights arbitration. 
C) arbitration. 
D) final offer selection. 
E) interest arbitration.

Question 12

Factors accounting for union membership trends in Canada include all of the following except

Accepted Answer

A) more effective HR practices in non-unionized firms. 
B) the increase in service sector. 
C) a decline in employment in industries that have traditionally been highly unionized. 
D) increase in white-collar jobs. 
E) none, there are no exceptions listed above. 
A) more effective HR practices in non-unionized firms. 
B) the increase in service sector. 
C) a decline in employment in industries that have traditionally been highly unionized. 
D) increase in white-collar jobs. 
E) none, there are no exceptions listed above.

Question 13

The approach that is appropriate when dealing with monetary issues, but may be used when there is a history of distrust and adversarial relations, is known as ________ bargaining.

Accepted Answer

A) distributive 
B) productivity 
C) concessionary 
D) mutual gains 
E) integrative 
A) distributive 
B) productivity 
C) concessionary 
D) mutual gains 
E) integrative

Question 14

The group of employees in a firm, plant, or industry that has been recognized by an employer or certified by a LRB as appropriate for collective bargaining purposes is known as a labour union.

Accepted Answer

A) True 
 B)False

Question 15

Bargaining that is aimed at seeking win-win solutions to labour relations issues is ________ bargaining.

Accepted Answer

A) productivity 
B) integrative 
C) union acceptance 
D) mutual gains 
E) distributive 
A) productivity 
B) integrative 
C) union acceptance 
D) mutual gains 
E) distributive

Question 16

Identify and briefly describe the five steps of the labour relations process.

Accepted Answer

Up to 2 points each for accurate identif

Question 17

During preparation for negotiations, unions generally hold a meeting that is open to all bargaining unit members at which

Accepted Answer

A) individual members have the opportunity to suggest items for inclusion in union demands. 
B) union strategic plans are discussed. 
C) members submit written proposals. 
D) management presents its proposals. 
E) information is given by the business agent. 
A) individual members have the opportunity to suggest items for inclusion in union demands. 
B) union strategic plans are discussed. 
C) members submit written proposals. 
D) management presents its proposals. 
E) information is given by the business agent.

Question 18

Steps in the unionizing process typically include all of the following except

Accepted Answer

A) an all-out public campaign. 
B) the outcome: certification, recognition, or rejection. 
C) formation of an in-house organizing committee. 
D) employee/union contact. 
E) a vote. 
A) an all-out public campaign. 
B) the outcome: certification, recognition, or rejection. 
C) formation of an in-house organizing committee. 
D) employee/union contact. 
E) a vote.

Question 19

There must be a clause in every collective agreement forbidding strikes or lockouts during the life of the contract.

Accepted Answer

A) True 
 B)False

Question 20

A labour union with branches and members in both Canada and the United States, the head office of which is in the United States, is known as

Accepted Answer

A) a member of the AFL-CIO. 
B) a regional union. 
C) a national union. 
D) an international union. 
E) an industrial union. 
A) a member of the AFL-CIO. 
B) a regional union. 
C) a national union. 
D) an international union. 
E) an industrial union.

The grievance procedure provides the opportunity for the interpretation of contract language.

The process by which a formal collective agreement is established between labour and management is known as

The labour relations process consists of ________ steps, as outlined in the text.

The labour organization that, traditionally, represented all workers eligible for union membership in a particular company or industry, irrespective of the type of work performed, is

The most restrictive form of union security is known as a

During a union organizing drive, the employer is permitted to

The term labour-management relations refers to

Convincing politicians of the need for stricter and more comprehensive health and safety legislation is most closely associated with

Workers primarily seek unionization when

Becoming so responsive to employees' needs that there is no incentive for unionization is associated with which approach to labour relations?

The imposition of the final terms of a collective agreement occurs through the process known as

Factors accounting for union membership trends in Canada include all of the following except

The approach that is appropriate when dealing with monetary issues, but may be used when there is a history of distrust and adversarial relations, is known as ________ bargaining.

The group of employees in a firm, plant, or industry that has been recognized by an employer or certified by a LRB as appropriate for collective bargaining purposes is known as a labour union.

Bargaining that is aimed at seeking win-win solutions to labour relations issues is ________ bargaining.

Identify and briefly describe the five steps of the labour relations process.

During preparation for negotiations, unions generally hold a meeting that is open to all bargaining unit members at which

Steps in the unionizing process typically include all of the following except

There must be a clause in every collective agreement forbidding strikes or lockouts during the life of the contract.

A labour union with branches and members in both Canada and the United States, the head office of which is in the United States, is known as

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Designing and Analyzing Jobs

Human Resources Planning

Recruitment

Selection

Orientation and Training

Career Development

Performance Management

Strategic Pay Plans

Pay-for-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Foundations of Employee Engagement, Communication, and Turnover Management

Managing Human Resources in a Global Business

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Exam 16: Labour Relations

The grievance procedure provides the opportunity for the interpretation of contract language.

The process by which a formal collective agreement is established between labour and management is known as

The labour relations process consists of ________ steps, as outlined in the text.

The labour organization that, traditionally, represented all workers eligible for union membership in a particular company or industry, irrespective of the type of work performed, is

The most restrictive form of union security is known as a

During a union organizing drive, the employer is permitted to

The term labour-management relations refers to

Convincing politicians of the need for stricter and more comprehensive health and safety legislation is most closely associated with

Workers primarily seek unionization when

Becoming so responsive to employees' needs that there is no incentive for unionization is associated with which approach to labour relations?

The imposition of the final terms of a collective agreement occurs through the process known as

Factors accounting for union membership trends in Canada include all of the following except

The approach that is appropriate when dealing with monetary issues, but may be used when there is a history of distrust and adversarial relations, is known as ________ bargaining.

The group of employees in a firm, plant, or industry that has been recognized by an employer or certified by a LRB as appropriate for collective bargaining purposes is known as a labour union.

Bargaining that is aimed at seeking win-win solutions to labour relations issues is ________ bargaining.

Identify and briefly describe the five steps of the labour relations process.

During preparation for negotiations, unions generally hold a meeting that is open to all bargaining unit members at which

Steps in the unionizing process typically include all of the following except

There must be a clause in every collective agreement forbidding strikes or lockouts during the life of the contract.

A labour union with branches and members in both Canada and the United States, the head office of which is in the United States, is known as

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Designing and Analyzing Jobs

Human Resources Planning

Recruitment

Selection

Orientation and Training

Career Development

Performance Management

Strategic Pay Plans

Pay-for-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Foundations of Employee Engagement, Communication, and Turnover Management

Managing Human Resources in a Global Business

Filters