Question 1

A typical job analysis questionnaire has several

Accepted Answer

A) non-job-related questions. 
B) questions regarding biographical data. 
C) open-ended questions. 
D) questions about the incumbent's educational background. 
E) closed-ended questions. 
A) non-job-related questions. 
B) questions regarding biographical data. 
C) open-ended questions. 
D) questions about the incumbent's educational background. 
E) closed-ended questions.

Question 2

In an office with one supervisor, one assistant, two clerks, and two data-entry operators, there are

Accepted Answer

A) four jobs and four positions. 
B) six jobs and six positions. 
C) four positions and four jobs. 
D) four jobs and six positions. 
E) four positions and six jobs. 
A) four jobs and four positions. 
B) six jobs and six positions. 
C) four positions and four jobs. 
D) four jobs and six positions. 
E) four positions and six jobs.

Question 3

Which of the following is true of work simplification?

Accepted Answer

A) It increases autonomy. 
B) It often leads to lower job satisfaction. 
C) Among educated workers it often leads to lower job satisfaction. 
D) It enhances skill variety. 
E) Among educated workers it often leads to lower job satisfaction and a demand for premium pay. 
A) It increases autonomy. 
B) It often leads to lower job satisfaction. 
C) Among educated workers it often leads to lower job satisfaction. 
D) It enhances skill variety. 
E) Among educated workers it often leads to lower job satisfaction and a demand for premium pay.

Question 4

An organization chart is often used to depict the structure of an organization.The chart is also used to

Accepted Answer

A) present a "snapshot"of the firm at a particular point in time. 
B) indicate the types of departments established in the firm. 
C) specify duties and responsibilities. 
D) clarify the chain of command and show who is accountable to whom. 
E) do none of the above. 
A) present a "snapshot"of the firm at a particular point in time. 
B) indicate the types of departments established in the firm. 
C) specify duties and responsibilities. 
D) clarify the chain of command and show who is accountable to whom. 
E) do none of the above.

Question 5

Ergonomics aims to adapt the entire job system to match human characteristics.Doing so results in eliminating or minimizing

Accepted Answer

A) product defects. 
B) worker injuries. 
C) product defects, worker injuries, and task variability. 
D) product defects, worker injuries, and negative psychological effects. 
E) negative psychological effects. 
A) product defects. 
B) worker injuries. 
C) product defects, worker injuries, and task variability. 
D) product defects, worker injuries, and negative psychological effects. 
E) negative psychological effects.

Question 6

An individual preparing a job description for the first time would find it helpful to refer to the

Accepted Answer

A) HRDC Job Classification Dictionary. 
B) National Occupational Classification. 
C) Canadian Classification and Dictionary of Occupations. 
D) Dictionary of Occupational Titles. 
E) Standard Occupational Classification. 
A) HRDC Job Classification Dictionary. 
B) National Occupational Classification. 
C) Canadian Classification and Dictionary of Occupations. 
D) Dictionary of Occupational Titles. 
E) Standard Occupational Classification.

Question 7

Identify and briefly describe the three main types of organizational structure.Which type would you recommend for a retail convenience store?

Accepted Answer

1 point each for identificatio

Question 8

If an employee is unable to perform one or more of the essential duties of the job due to a physical or mental disability, accommodation is not required.

Accepted Answer

A) True 
 B)False

Question 9

Among educated employees, simplified jobs often lead to lower satisfaction, higher rates of absenteeism, and turnover.Discuss three ways in which job content can be modified to improve employee engagement.

Accepted Answer

Three points each for identification(1)a

Question 10

Direct observation is often combined with which other job analysis method?

Accepted Answer

A) questionnaires 
B) participant diary/log 
C) functional job analysis 
D) position analysis questionnaire 
E) interviewing 
A) questionnaires 
B) participant diary/log 
C) functional job analysis 
D) position analysis questionnaire 
E) interviewing

Question 11

Which of the following would not be included in the subsection of the job description titled "working conditions"?

Accepted Answer

A) amount of travel 
B) equipment failure 
C) hazardous conditions 
D) frequency of interruptions 
E) noise level 
A) amount of travel 
B) equipment failure 
C) hazardous conditions 
D) frequency of interruptions 
E) noise level

Question 12

Job analysis provides data on job requirements that can be used to develop

Accepted Answer

A) a staffing table. 
B) a skills inventory. 
C) HR policies and procedures. 
D) an organization chart. 
E) a job description. 
A) a staffing table. 
B) a skills inventory. 
C) HR policies and procedures. 
D) an organization chart. 
E) a job description.

Question 13

Identifying human requirements for a job can be accomplished through

Accepted Answer

A) a judgmental approach. 
B) an interview approach. 
C) questionnaires. 
D) supervisors' interviews. 
E) none of the above. 
A) a judgmental approach. 
B) an interview approach. 
C) questionnaires. 
D) supervisors' interviews. 
E) none of the above.

Question 14

Seeking to integrate and accommodate the physical needs of workers into the design of jobs is known as

Accepted Answer

A) industrial engineering. 
B) job enrichment. 
C) scientific management. 
D) ergonomics. 
E) job enlargement. 
A) industrial engineering. 
B) job enrichment. 
C) scientific management. 
D) ergonomics. 
E) job enlargement.

Question 15

Jim was recently hired as an HR assistant.As his first project, his immediate supervisor requested that he put forward a proposal to develop job descriptions for some of the key positions within the organization.What do you think Jim would have identified in the proposal as the most common areas to be included in a job description?

Accepted Answer

A) summary of performance evaluations 
B) job holder's name 
C) work culture 
D) duties and responsibilities 
E) company name 
A) summary of performance evaluations 
B) job holder's name 
C) work culture 
D) duties and responsibilities 
E) company name

Question 16

Work simplification can increase operating efficiency in a stable environment.

Accepted Answer

A) True 
 B)False

Question 17

A list of the knowledge, skills, and abilities needed to perform a particular job is known as

Accepted Answer

A) a position analysis. 
B) a job description. 
C) a job specification. 
D) the job standards. 
E) the human requirements. 
A) a position analysis. 
B) a job description. 
C) a job specification. 
D) the job standards. 
E) the human requirements.

Question 18

The collection of tasks and responsibilities performed by one person is known as

Accepted Answer

A) a job specification. 
B) a job description. 
C) a job analysis. 
D) a job. 
E) a position. 
A) a job specification. 
B) a job description. 
C) a job analysis. 
D) a job. 
E) a position.

Question 19

The problem of exaggeration of some activities and underplaying of others is minimized by the detailed, chronological nature of

Accepted Answer

A) a participant diary/log. 
B) a position analysis questionnaire. 
C) an individual interview. 
D) a survey questionnaire. 
E) functional job analysis. 
A) a participant diary/log. 
B) a position analysis questionnaire. 
C) an individual interview. 
D) a survey questionnaire. 
E) functional job analysis.

Question 20

Designing an organizational structure depends on the strategic goals of the company.

Accepted Answer

A) True 
 B)False

A typical job analysis questionnaire has several

In an office with one supervisor, one assistant, two clerks, and two data-entry operators, there are

Which of the following is true of work simplification?

An organization chart is often used to depict the structure of an organization.The chart is also used to

Ergonomics aims to adapt the entire job system to match human characteristics.Doing so results in eliminating or minimizing

An individual preparing a job description for the first time would find it helpful to refer to the

Identify and briefly describe the three main types of organizational structure.Which type would you recommend for a retail convenience store?

If an employee is unable to perform one or more of the essential duties of the job due to a physical or mental disability, accommodation is not required.

Among educated employees, simplified jobs often lead to lower satisfaction, higher rates of absenteeism, and turnover.Discuss three ways in which job content can be modified to improve employee engagement.

Direct observation is often combined with which other job analysis method?

Which of the following would not be included in the subsection of the job description titled "working conditions"?

Job analysis provides data on job requirements that can be used to develop

Identifying human requirements for a job can be accomplished through

Seeking to integrate and accommodate the physical needs of workers into the design of jobs is known as

Work simplification can increase operating efficiency in a stable environment.

A list of the knowledge, skills, and abilities needed to perform a particular job is known as

The collection of tasks and responsibilities performed by one person is known as

The problem of exaggeration of some activities and underplaying of others is minimized by the detailed, chronological nature of

Designing an organizational structure depends on the strategic goals of the company.

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Human Resources Planning

Recruitment

Selection

Orientation and Training

Career Development

Performance Management

Strategic Pay Plans

Pay-for-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Foundations of Employee Engagement, Communication, and Turnover Management

Labour Relations

Managing Human Resources in a Global Business

Filters

Exam 4: Designing and Analyzing Jobs

A typical job analysis questionnaire has several

In an office with one supervisor, one assistant, two clerks, and two data-entry operators, there are

Which of the following is true of work simplification?

An organization chart is often used to depict the structure of an organization.The chart is also used to

Ergonomics aims to adapt the entire job system to match human characteristics.Doing so results in eliminating or minimizing

An individual preparing a job description for the first time would find it helpful to refer to the

Identify and briefly describe the three main types of organizational structure.Which type would you recommend for a retail convenience store?

If an employee is unable to perform one or more of the essential duties of the job due to a physical or mental disability, accommodation is not required.

Among educated employees, simplified jobs often lead to lower satisfaction, higher rates of absenteeism, and turnover.Discuss three ways in which job content can be modified to improve employee engagement.

Direct observation is often combined with which other job analysis method?

Which of the following would not be included in the subsection of the job description titled "working conditions"?

Job analysis provides data on job requirements that can be used to develop

Identifying human requirements for a job can be accomplished through

Seeking to integrate and accommodate the physical needs of workers into the design of jobs is known as

Work simplification can increase operating efficiency in a stable environment.

A list of the knowledge, skills, and abilities needed to perform a particular job is known as

The collection of tasks and responsibilities performed by one person is known as

The problem of exaggeration of some activities and underplaying of others is minimized by the detailed, chronological nature of

Designing an organizational structure depends on the strategic goals of the company.

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Human Resources Planning

Recruitment

Selection

Orientation and Training

Career Development

Performance Management

Strategic Pay Plans

Pay-for-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Foundations of Employee Engagement, Communication, and Turnover Management

Labour Relations

Managing Human Resources in a Global Business

Filters