Exam 1: The Strategic Role of Human Resources Management

You are the HR generalist of a national railway.Which employment legislation would you refer to when it comes to employee relations issues within the organization?

HRM has evolved over the last few decades due to economic forces such as globalization, technological changes, and intense competition, all of which make human capital more important.

The tendency of firms to extend their sales or manufacturing to new markets abroad is known as

The second phase of personnel management arrived in the 1930s with

The third major phase in personnel management was a direct result of

Rita is the HR Director of a manufacturing company.She recently undertook research to identify competitor compensation and incentive plans, information about pending legislative changes, and availability of talent in the labour market for the upcoming strategic planning meeting.Rita was conducting

The single most important factor governing the size and composition of the labour force is

Mary Parker Follett was a

The management philosophy based on the belief that attitudes and feelings of workers are important and deserve more attention is known as

If you were an HR professional in the 1940s or 1950s, you would likely have had which of the following activities added onto your portfolio of existing responsibilities?

The prevailing atmosphere or ''internal weather"that exists in an organization and its impact on employees is

An HR professional can build employee engagement by coaching line managers to build trusting relationships with their employees, establishing recognition programs, and providing management development programs.

If you were the HR advisor of a company where the majority of the workforce consisted of employees born after 1980, what initiatives would you recommend providing to keep the group challenged?

You are the Director of Human Resources at a real estate development company based in Toronto.To attract and retain employees born after 1981, which of the following would you implement?

Technological advances in manufacturing have

When unemployment rates fall,

The condition of the labour market is a key environmental influence on human resources management in any organization.With the end of mandatory retirement in most Canadian jurisdictions, there are employees from all four of the demographic groups in the workforce.Identify and briefly describe each of the four demographic groups, then describe two challenges posed by the differences between the demographic groups in the workplace.

The third phase of personnel management was concerned largely with

The Canadian national body through which all provincial and specialist HR associations are affiliated is called the

Human resources management refers to