Exam 3: Consumer Behavior: How People Make Buying Decisions

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_____ refers to how people interpret the world around them.

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Companies often resort to repetition to be sure their advertising messages get through to you.

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Situational factors that affect people's buying behavior include all of the following EXCEPT:

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_____ is the study of when,where,and how people buy things and then dispose of them.

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The reason a consumer is shopping can affect the consumer's time situation.

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Explain what marketing professionals can do to make situational factors work to their advantage.

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How a person sees himself or herself is known as one's _____.

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A _____ consists of the group of people who have the same economic or educational status in society.

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A situational factor that affects people's buying behavior is the consumer's _____.

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An individual's disposition as other people see it is known as _____.

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How a person sees himself/herself is known as _____.

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Selective perception is the process of:

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_____ is the act of measuring the attitudes,values,lifestyles,and opinions of consumers using demographics.

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According to Maslow's hierarchy of needs,:

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Magazines like Consumer Reports and Web sites like Epinions.com aid consumers engaged in which step of the buying process?

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Explain how Maslow's hierarchy of needs works.

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The consumer purchasing process begins with the search for information.

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Maslow theorized that people have to fulfill higher-level needs before they can begin fulfilling their basic needs.

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List and describe the six stages of the buying process.

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Which of the following refers to personality?

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