Question 1

According to Denton (1996), what is the first step in implementing change?

Accepted Answer

A)  Communicating details 
B)  Creating an atmosphere for change 
C)  Determining a time frame for change 
D)  Assessing training needs 
A)  Communicating details 
B)  Creating an atmosphere for change 
C)  Determining a time frame for change 
D)  Assessing training needs

Question 2

Name and briefly describe the three common flexible working schedules/

Accepted Answer

flexitour (flexible hours that must be s

Question 3

An example of a compressed work week involves:

Accepted Answer

A)  working 4 days a week, 10 hours a day 
B)  working 5 days a week, 8 hours a day 
C)  working staggered hours 
D)  sharing the hours with another employee 
A)  working 4 days a week, 10 hours a day 
B)  working 5 days a week, 8 hours a day 
C)  working staggered hours 
D)  sharing the hours with another employee

Question 4

If an empowered employee makes a wrong decision, a manager should:

Accepted Answer

A)  train the employee 
B)  place the employee on a lower input level 
C)  ignore the problem 
D)  keep track of any future problems 
A)  train the employee 
B)  place the employee on a lower input level 
C)  ignore the problem 
D)  keep track of any future problems

Question 5

Bill is required to complete five forms for every request he makes. Bill is upset because he considers theses forms to be examples of a:

Accepted Answer

A)  meeting cow 
B)  Holstein cow 
C)  speed cow 
D)  paper cow 
A)  meeting cow 
B)  Holstein cow 
C)  speed cow 
D)  paper cow

Question 6

What are the four common flexible work arrangement strategies?

Accepted Answer

full-time work, flex

Question 7

A company gets a huge, one-time order. It needs an additional 40 employees to complete the job but will not need them once the job is done. The best strategy is for the company to:

Accepted Answer

A)  not accept the new job 
B)  use temporary employees 
C)  hire and then layoff 40 employees 
D)  bring former employees out of retirement 
A)  not accept the new job 
B)  use temporary employees 
C)  hire and then layoff 40 employees 
D)  bring former employees out of retirement

Question 8

According to Sherriton and Stern (1997), what is the fifth and final step in assessing the new culturefollowing organizational change?

Accepted Answer

A)  Needs assessment 
B)  Determining executive direction 
C)  Training 
D)  Evaluation of the new culture 
A)  Needs assessment 
B)  Determining executive direction 
C)  Training 
D)  Evaluation of the new culture

Question 9

What are the five stages in employee acceptance of change?

Accepted Answer

denial
defense
disca

Question 10

In general, empowering employees ______ job satisfaction and _______ stress.

Accepted Answer

A)  increases / decreases 
B)  decreases / decreases 
C)  decreases / increases 
D)  the effects depend on the employee 
A)  increases / decreases 
B)  decreases / decreases 
C)  decreases / increases 
D)  the effects depend on the employee

Question 11

Which of the following is NOT an alternative to layoffs?

Accepted Answer

A)  Use of temporary employees 
B)  Outsourcing 
C)  Both are alternatives 
D)  Neither is an alternative 
A)  Use of temporary employees 
B)  Outsourcing 
C)  Both are alternatives 
D)  Neither is an alternative

Question 12

Research indicates that flexible working schedules are associated with each of the following criteria except:

Accepted Answer

A)  higher levels of fatigue 
B)  less absenteeism 
C)  higher job satisfaction 
D)  slight increases in productivity 
A)  higher levels of fatigue 
B)  less absenteeism 
C)  higher job satisfaction 
D)  slight increases in productivity

Question 13

An employee sews garments for her company at home. Once a week she brings in the finished goods and gets paid. Her work situation would be called:

Accepted Answer

A)  telecommuting 
B)  telework 
C)  work at home 
D)  mobile working 
A)  telecommuting 
B)  telework 
C)  work at home 
D)  mobile working

Question 14

Which of the following is NOT true about the effects of layoffs?

Accepted Answer

A)  Survivors have problems 
B)  Victims have problems 
C)  The local community suffers 
D)  All three are true 
A)  Survivors have problems 
B)  Victims have problems 
C)  The local community suffers 
D)  All three are true

Question 15

Bob works from 9:00 a.m. to 1:00 p.m. every day as a clerk; Sue works in that same position except from 1:00 p.m. ‑5:00 p.m. They are working an alternative work schedule called:

Accepted Answer

A)  flex time 
B)  gliding time 
C)  job sharing 
D)  peak‑time pay 
A)  flex time 
B)  gliding time 
C)  job sharing 
D)  peak‑time pay

Question 16

Which of the following is the main difference between job sharing and part-time employees?

Accepted Answer

A)  Transportation ease 
B)  Safety 
C)  Organizational costs 
D)  Employee commitment 
A)  Transportation ease 
B)  Safety 
C)  Organizational costs 
D)  Employee commitment

Question 17

Which of the following methods of avoiding downsizing is based on the premise that most economic recessions last less than a year?

Accepted Answer

A)  Job sharing 
B)  Restricted overtime 
C)  Reduced employee pay 
D)  Use of payless holidays 
A)  Job sharing 
B)  Restricted overtime 
C)  Reduced employee pay 
D)  Use of payless holidays

Question 18

Which of the following would most likely say If it ain't broke, break it?

Accepted Answer

A)  Change analyst 
B)  Change agent 
C)  Receptive changer 
D)  Change resister 
A)  Change analyst 
B)  Change agent 
C)  Receptive changer 
D)  Change resister

Question 19

Which of the following is NOT a step in changing organizational culture?

Accepted Answer

A)  Socializing new employees 
B)  Creating dissatisfaction with the old culture 
C)  Avoiding rituals 
D)  Hiring people compatible with the new culture 
A)  Socializing new employees 
B)  Creating dissatisfaction with the old culture 
C)  Avoiding rituals 
D)  Hiring people compatible with the new culture

Question 20

A local grocery store has identified hours that everyone must work. These hours are known as:

Accepted Answer

A)  bandwidth 
B)  core 
C)  gliding 
D)  gliding. 
A)  bandwidth 
B)  core 
C)  gliding 
D)  gliding.

According to Denton (1996), what is the first step in implementing change?

Name and briefly describe the three common flexible working schedules/

An example of a compressed work week involves:

If an empowered employee makes a wrong decision, a manager should:

Bill is required to complete five forms for every request he makes. Bill is upset because he considers theses forms to be examples of a:

What are the four common flexible work arrangement strategies?

A company gets a huge, one-time order. It needs an additional 40 employees to complete the job but will not need them once the job is done. The best strategy is for the company to:

According to Sherriton and Stern (1997), what is the fifth and final step in assessing the new culturefollowing organizational change?

What are the five stages in employee acceptance of change?

In general, empowering employees job satisfaction and _ stress.

Which of the following is NOT an alternative to layoffs?

Research indicates that flexible working schedules are associated with each of the following criteria except:

An employee sews garments for her company at home. Once a week she brings in the finished goods and gets paid. Her work situation would be called:

Which of the following is NOT true about the effects of layoffs?

Bob works from 9:00 a.m. to 1:00 p.m. every day as a clerk; Sue works in that same position except from 1:00 p.m. ‑5:00 p.m. They are working an alternative work schedule called:

Which of the following is the main difference between job sharing and part-time employees?

Which of the following methods of avoiding downsizing is based on the premise that most economic recessions last less than a year?

Which of the following would most likely say If it ain't broke, break it?

Which of the following is NOT a step in changing organizational culture?

A local grocery store has identified hours that everyone must work. These hours are known as:

Introduction to I/O Psychology

Job Analysis and Evaluation

Legal Issues in Employee Selection.

Employee Selection: Recruiting and Interviewing.

Employee Selection: References and Testing

Evaluating Selection Techniques and Decisions.

Evaluating Employee Performance

Designing and Evaluating Training Systems.

Employee Motivation

Employee Satisfaction and Commitment

Organizational Communication.

Leadership

Group Behavior, Teams and Conflict

Stress Management: Dealing with the Demands of Life and Work.

Filters

Exam 14: Organization Development.

According to Denton (1996), what is the first step in implementing change?

Name and briefly describe the three common flexible working schedules/

An example of a compressed work week involves:

If an empowered employee makes a wrong decision, a manager should:

Bill is required to complete five forms for every request he makes. Bill is upset because he considers theses forms to be examples of a:

What are the four common flexible work arrangement strategies?

A company gets a huge, one-time order. It needs an additional 40 employees to complete the job but will not need them once the job is done. The best strategy is for the company to:

According to Sherriton and Stern (1997), what is the fifth and final step in assessing the new culturefollowing organizational change?

What are the five stages in employee acceptance of change?

In general, empowering employees ______ job satisfaction and _______ stress.

Which of the following is NOT an alternative to layoffs?

Research indicates that flexible working schedules are associated with each of the following criteria except:

An employee sews garments for her company at home. Once a week she brings in the finished goods and gets paid. Her work situation would be called:

Which of the following is NOT true about the effects of layoffs?

Bob works from 9:00 a.m. to 1:00 p.m. every day as a clerk; Sue works in that same position except from 1:00 p.m. ‑5:00 p.m. They are working an alternative work schedule called:

Which of the following is the main difference between job sharing and part-time employees?

Which of the following methods of avoiding downsizing is based on the premise that most economic recessions last less than a year?

Which of the following would most likely say If it ain't broke, break it?

Which of the following is NOT a step in changing organizational culture?

A local grocery store has identified hours that everyone must work. These hours are known as:

Introduction to I/O Psychology

Job Analysis and Evaluation

Legal Issues in Employee Selection.

Employee Selection: Recruiting and Interviewing.

Employee Selection: References and Testing

Evaluating Selection Techniques and Decisions.

Evaluating Employee Performance

Designing and Evaluating Training Systems.

Employee Motivation

Employee Satisfaction and Commitment

Organizational Communication.

Leadership

Group Behavior, Teams and Conflict

Stress Management: Dealing with the Demands of Life and Work.

Filters

In general, empowering employees job satisfaction and _ stress.