Question 1

Which performance appraisal method assumes that employee performance is normally distributed?

Accepted Answer

A)  Rank order 
B)  Paired comparison 
C)  Forced distribution 
D)  Forced choice rating 
A)  Rank order 
B)  Paired comparison 
C)  Forced distribution 
D)  Forced choice rating C

Question 2

Progressive discipline is especially important if a ______ employee violates a company rule.

Accepted Answer

A)  senior 
B)  new 
C)  private sector 
D)  poor performing 
A)  senior 
B)  new 
C)  private sector 
D)  poor performing A

Question 3

If an employee was to produce a work product of a quality level above the organization's standards, it technically would be called _______.

Accepted Answer

A)  an error 
B)  good worker output 
C)  self initiative 
D)  none of these 
A)  an error 
B)  good worker output 
C)  self initiative 
D)  none of these A

Question 4

Which of the following performance appraisal approaches focus on employees' attributes such as their dependability, assertiveness, and friendliness?

Accepted Answer

A)  Competency focus 
B)  Goal focus 
C)  Task focus 
D)  Trait focus 
A)  Competency focus 
B)  Goal focus 
C)  Task focus 
D)  Trait focus

Question 5

Which of the following is the most important use of performance evaluation results?

Accepted Answer

A)  Employee compensation 
B)  Employee promotion 
C)  Employee training and feedback 
D)  Personnel research 
A)  Employee compensation 
B)  Employee promotion 
C)  Employee training and feedback 
D)  Personnel research

Question 6

Meta-analysis results indicate that objective and subjective measures of performance:

Accepted Answer

A)  are slightly correlated (r = .39) 
B)  are highly correlated (r = .80) 
C)  are not correlated (r = .02) 
D)  can never be correlated 
A)  are slightly correlated (r = .39) 
B)  are highly correlated (r = .80) 
C)  are not correlated (r = .02) 
D)  can never be correlated

Question 7

Quality of work is usually measured in terms of _______, which are defined as deviations froma standard.

Accepted Answer

A)  errors 
B)  relevant job behaviors 
C)  attendance 
D)  all of these 
A)  errors 
B)  relevant job behaviors 
C)  attendance 
D)  all of these

Question 8

Documentation helps reduce the effects of all the following except ______.

Accepted Answer

A)  first impressions 
B)  recent behaviors 
C)  leniency 
D)  extreme behaviors 
A)  first impressions 
B)  recent behaviors 
C)  leniency 
D)  extreme behaviors

Question 9

An employee's ratings on the dimension of initiative are highly correlated with all of the other performance appraisal dimensions (e.g., cooperation, job accomplishment, job knowledge). Which type of rating error may be occurring?

Accepted Answer

A)  Central tendency error 
B)  Strictness error 
C)  Halo error 
D)  Proximity error 
A)  Central tendency error 
B)  Strictness error 
C)  Halo error 
D)  Proximity error

Question 10

The ____ affects the quality of ratings provided by raters.

Accepted Answer

A)  amount of stress in the rater's environment 
B)  the feelings the rater has toward the ratee 
C)  the race of the rater and the ratee 
D)  all of these are factors 
A)  amount of stress in the rater's environment 
B)  the feelings the rater has toward the ratee 
C)  the race of the rater and the ratee 
D)  all of these are factors

Question 11

Which of the following is NOT true about rater training?

Accepted Answer

A)  Most organizations spend considerable time training supervisors how to rate performance 
B)  Frame-of-reference training is an effective form of rater training 
C)  Training increases employee satisfaction with ratings 
D)  All three are true 
A)  Most organizations spend considerable time training supervisors how to rate performance 
B)  Frame-of-reference training is an effective form of rater training 
C)  Training increases employee satisfaction with ratings 
D)  All three are true

Question 12

With the _______ method, a predetermined percentage of employees are placed into one of five categories.

Accepted Answer

A)  paired comparison 
B)  forced distribution 
C)  rank order 
D)  behavioral anchored rating scale 
A)  paired comparison 
B)  forced distribution 
C)  rank order 
D)  behavioral anchored rating scale

Question 13

Which of the following is true about evaluating employee performance?

Accepted Answer

A)  Most performance appraisal systems are successful 
B)  Most organizations have specific goals for their appraisal systems 
C)  360-degree feedback is best used for developmental purposes 
D)  All three are true 
A)  Most performance appraisal systems are successful 
B)  Most organizations have specific goals for their appraisal systems 
C)  360-degree feedback is best used for developmental purposes 
D)  All three are true

Question 14

If an employee is to be terminated, when is the best time to inform the employee?

Accepted Answer

A)  Monday afternoon 
B)  Friday morning 
C)  Friday afternoon 
D)  The day doesn't really matter 
A)  Monday afternoon 
B)  Friday morning 
C)  Friday afternoon 
D)  The day doesn't really matter

Question 15

An employee's attendance can be separated into several different criteria. According to your text, which of the following is NOT a criteria used to measure attendance?

Accepted Answer

A)  Absenteeism 
B)  Resignations 
C)  Tardiness 
D)  Tenure 
A)  Absenteeism 
B)  Resignations 
C)  Tardiness 
D)  Tenure

Question 16

Agreement in performance ratings is highest between:

Accepted Answer

A)  two supervisors 
B)  two peers 
C)  two subordinates 
D)  peers and subordinates 
A)  two supervisors 
B)  two peers 
C)  two subordinates 
D)  peers and subordinates

Question 17

Promoting employees until they reach their highest level of incompetence is called the:

Accepted Answer

A)  Anderson criteria 
B)  paradoxical shift 
C)  attribution error 
D)  Peter Principal 
A)  Anderson criteria 
B)  paradoxical shift 
C)  attribution error 
D)  Peter Principal

Question 18

_____ ratings have been successful in predicting future success of promoted employees but/and are _____ in organizations.

Accepted Answer

A)  Customer and subordinate / seldom used 
B)  Peer / seldom used 
C)  Self-appraisal / seldom used 
D)  self-appraisal / often used 
A)  Customer and subordinate / seldom used 
B)  Peer / seldom used 
C)  Self-appraisal / seldom used 
D)  self-appraisal / often used

Question 19

According to your text, the greatest problem with all of the employee comparison methods is that they do not provide information about _______.

Accepted Answer

A)  the employee's motivation 
B)  how well an employee is actually doing 
C)  work related behaviors 
D)  there are no problems with this method 
A)  the employee's motivation 
B)  how well an employee is actually doing 
C)  work related behaviors 
D)  there are no problems with this method

Question 20

Which of the following rating scales have been most criticized because of their susceptibility to rating errors such as halo and leniency?

Accepted Answer

A)  Behavioral anchored rating scale 
B)  Behavioral observation scale 
C)  Graphic rating scale 
D)  Forced choice rating scale 
A)  Behavioral anchored rating scale 
B)  Behavioral observation scale 
C)  Graphic rating scale 
D)  Forced choice rating scale

Which performance appraisal method assumes that employee performance is normally distributed?

Progressive discipline is especially important if a ______ employee violates a company rule.

If an employee was to produce a work product of a quality level above the organization's standards, it technically would be called _______.

Which of the following performance appraisal approaches focus on employees' attributes such as their dependability, assertiveness, and friendliness?

Which of the following is the most important use of performance evaluation results?

Meta-analysis results indicate that objective and subjective measures of performance:

Quality of work is usually measured in terms of _______, which are defined as deviations froma standard.

Documentation helps reduce the effects of all the following except ______.

An employee's ratings on the dimension of initiative are highly correlated with all of the other performance appraisal dimensions (e.g., cooperation, job accomplishment, job knowledge). Which type of rating error may be occurring?

The ____ affects the quality of ratings provided by raters.

Which of the following is NOT true about rater training?

With the _______ method, a predetermined percentage of employees are placed into one of five categories.

Which of the following is true about evaluating employee performance?

If an employee is to be terminated, when is the best time to inform the employee?

An employee's attendance can be separated into several different criteria. According to your text, which of the following is NOT a criteria used to measure attendance?

Agreement in performance ratings is highest between:

Promoting employees until they reach their highest level of incompetence is called the:

_ ratings have been successful in predicting future success of promoted employees but/and are _ in organizations.

According to your text, the greatest problem with all of the employee comparison methods is that they do not provide information about _______.

Which of the following rating scales have been most criticized because of their susceptibility to rating errors such as halo and leniency?

Introduction to I/O Psychology

Job Analysis and Evaluation

Legal Issues in Employee Selection.

Employee Selection: Recruiting and Interviewing.

Employee Selection: References and Testing

Evaluating Selection Techniques and Decisions.

Designing and Evaluating Training Systems.

Employee Motivation

Employee Satisfaction and Commitment

Organizational Communication.

Leadership

Group Behavior, Teams and Conflict

Organization Development.

Stress Management: Dealing with the Demands of Life and Work.

Filters

Exam 7: Evaluating Employee Performance

Which performance appraisal method assumes that employee performance is normally distributed?

Progressive discipline is especially important if a ______ employee violates a company rule.

If an employee was to produce a work product of a quality level above the organization's standards, it technically would be called _______.

Which of the following performance appraisal approaches focus on employees' attributes such as their dependability, assertiveness, and friendliness?

Which of the following is the most important use of performance evaluation results?

Meta-analysis results indicate that objective and subjective measures of performance:

Quality of work is usually measured in terms of _______, which are defined as deviations froma standard.

Documentation helps reduce the effects of all the following except ______.

An employee's ratings on the dimension of initiative are highly correlated with all of the other performance appraisal dimensions (e.g., cooperation, job accomplishment, job knowledge). Which type of rating error may be occurring?

The ____ affects the quality of ratings provided by raters.

Which of the following is NOT true about rater training?

With the _______ method, a predetermined percentage of employees are placed into one of five categories.

Which of the following is true about evaluating employee performance?

If an employee is to be terminated, when is the best time to inform the employee?

An employee's attendance can be separated into several different criteria. According to your text, which of the following is NOT a criteria used to measure attendance?

Agreement in performance ratings is highest between:

Promoting employees until they reach their highest level of incompetence is called the:

_____ ratings have been successful in predicting future success of promoted employees but/and are _____ in organizations.

According to your text, the greatest problem with all of the employee comparison methods is that they do not provide information about _______.

Which of the following rating scales have been most criticized because of their susceptibility to rating errors such as halo and leniency?

Introduction to I/O Psychology

Job Analysis and Evaluation

Legal Issues in Employee Selection.

Employee Selection: Recruiting and Interviewing.

Employee Selection: References and Testing

Evaluating Selection Techniques and Decisions.

Designing and Evaluating Training Systems.

Employee Motivation

Employee Satisfaction and Commitment

Organizational Communication.

Leadership

Group Behavior, Teams and Conflict

Organization Development.

Stress Management: Dealing with the Demands of Life and Work.

Filters

_ ratings have been successful in predicting future success of promoted employees but/and are _ in organizations.