Question 1

In recalling employee performance, what do we typically remember?

Accepted Answer

first impressions
recent behav

Question 2

What are four behavior-focused appraisal systems?

Accepted Answer

graphic rating scales
behavior

Question 3

To get better customer feedback on employee performance, _______ are used.

Accepted Answer

A)  secret shoppers 
B)  consultants 
C)  peer ratings 
D)  employee comparisons 
A)  secret shoppers 
B)  consultants 
C)  peer ratings 
D)  employee comparisons

Question 4

In a non-employment-at-will state, what are the three legal reasons for terminating an employee?

Accepted Answer

violation of company

Question 5

In performance appraisal, critical incidents are an important part of the _____ process.

Accepted Answer

A)  documentation 
B)  evaluation 
C)  political 
D)  political. 
A)  documentation 
B)  evaluation 
C)  political 
D)  political.

Question 6

Which type of rating error does not necessarily rate all employees similarly?

Accepted Answer

A)  Strictness error 
B)  Leniency error 
C)  Central tendency error 
D)  Halo 
A)  Strictness error 
B)  Leniency error 
C)  Central tendency error 
D)  Halo

Question 7

A _______ error occurs when a rater allows either a single attribute or an overall impression to affect their ratings.

Accepted Answer

A)  leniency 
B)  proximity 
C)  strictness 
D)  halo 
A)  leniency 
B)  proximity 
C)  strictness 
D)  halo

Question 8

Which of the following methods is an employee comparison method?

Accepted Answer

A)  Rank order 
B)  Paired-comparison 
C)  Forced distribution 
D)  All of these methods 
A)  Rank order 
B)  Paired-comparison 
C)  Forced distribution 
D)  All of these methods

Question 9

According to your text, a performance appraisal instrument focuses on many areas. Which of the following is NOT one of the areas listed in your text?

Accepted Answer

A)  Traits 
B)  Competencies 
C)  Tasks 
D)  Cognition 
A)  Traits 
B)  Competencies 
C)  Tasks 
D)  Cognition

Question 10

Self-appraisals of performance appear to be most accurate when the purpose of the self-appraisal is for:

Accepted Answer

A)  salary increases 
B)  promotions 
C)  administrative purposes 
D)  research 
A)  salary increases 
B)  promotions 
C)  administrative purposes 
D)  research

Question 11

A type of distribution error in which a rater tends to rate every employee in the middle of the scale is called _______.

Accepted Answer

A)  leniency 
B)  central tendency 
C)  strictness 
D)  halo 
A)  leniency 
B)  central tendency 
C)  strictness 
D)  halo

Question 12

According to most research, subordinate feedback results in:

Accepted Answer

A)  higher supervisor turnover 
B)  bad feelings among employees 
C)  increased supervisor performance 
D)  subordinates being fired 
A)  higher supervisor turnover 
B)  bad feelings among employees 
C)  increased supervisor performance 
D)  subordinates being fired

Question 13

What are three employee comparison methods?

Accepted Answer

ranking
pa

Question 14

Whereas supervisors see the _______ of an employees effort, peers often see the _______.

Accepted Answer

A)  actual behavior / end result 
B)  end result / actual behavior 
C)  physical part / mental part 
D)  mental part / physical part 
A)  actual behavior / end result 
B)  end result / actual behavior 
C)  physical part / mental part 
D)  mental part / physical part

Question 15

What are the three main distribution errors in performance ratings?

Accepted Answer

leniency
s

Question 16

Bob has been a model employee all year except for the last two to three weeks; yet, Bob's ratings on his performance appraisal reflect his performance during this last two-week to three-week period. This type of rating bias is referred to as:

Accepted Answer

A)  strictness error 
B)  contrast error 
C)  the recency effect 
D)  infrequent observation 
A)  strictness error 
B)  contrast error 
C)  the recency effect 
D)  infrequent observation

Question 17

Janet is perceived by her dining room manager, Sarah, as the best waitress who ever worked for her. Naturally, Janet's ratings on her performance appraisal are all high. Tom, on the other hand, is an average waiter; yet, after evaluating Janet, Sarah's ratings of Tom are below average. This type of rating error is referred to as:

Accepted Answer

A)  contrast error 
B)  halo error 
C)  proximity error 
D)  preference error 
A)  contrast error 
B)  halo error 
C)  proximity error 
D)  preference error

Question 18

Which of the following performance appraisal dimensions focuses on what an employee accomplishes?

Accepted Answer

A)  Traits 
B)  Behaviors 
C)  Goals 
D)  Cognition 
A)  Traits 
B)  Behaviors 
C)  Goals 
D)  Cognition

Question 19

The most common type of rating scale is the _______scale.

Accepted Answer

A)  behavioral anchored rating 
B)  behavioral observation 
C)  graphic rating 
D)  forced choice rating 
A)  behavioral anchored rating 
B)  behavioral observation 
C)  graphic rating 
D)  forced choice rating

Question 20

Which of the following is NOT a limitation to employment-at-will?

Accepted Answer

A)  Public policy 
B)  Implied contracts 
C)  Covenants of good faith 
D)  All of these are limitations 
A)  Public policy 
B)  Implied contracts 
C)  Covenants of good faith 
D)  All of these are limitations

In recalling employee performance, what do we typically remember?

What are four behavior-focused appraisal systems?

To get better customer feedback on employee performance, _______ are used.

In a non-employment-at-will state, what are the three legal reasons for terminating an employee?

In performance appraisal, critical incidents are an important part of the _____ process.

Which type of rating error does not necessarily rate all employees similarly?

A _______ error occurs when a rater allows either a single attribute or an overall impression to affect their ratings.

Which of the following methods is an employee comparison method?

According to your text, a performance appraisal instrument focuses on many areas. Which of the following is NOT one of the areas listed in your text?

Self-appraisals of performance appear to be most accurate when the purpose of the self-appraisal is for:

A type of distribution error in which a rater tends to rate every employee in the middle of the scale is called _______.

According to most research, subordinate feedback results in:

What are three employee comparison methods?

Whereas supervisors see the _ of an employees effort, peers often see the _.

What are the three main distribution errors in performance ratings?

Bob has been a model employee all year except for the last two to three weeks; yet, Bob's ratings on his performance appraisal reflect his performance during this last two-week to three-week period. This type of rating bias is referred to as:

Which of the following performance appraisal dimensions focuses on what an employee accomplishes?

The most common type of rating scale is the _______scale.

Which of the following is NOT a limitation to employment-at-will?

Introduction to I/O Psychology

Job Analysis and Evaluation

Legal Issues in Employee Selection.

Employee Selection: Recruiting and Interviewing.

Employee Selection: References and Testing

Evaluating Selection Techniques and Decisions.

Designing and Evaluating Training Systems.

Employee Motivation

Employee Satisfaction and Commitment

Organizational Communication.

Leadership

Group Behavior, Teams and Conflict

Organization Development.

Stress Management: Dealing with the Demands of Life and Work.

Filters

Exam 7: Evaluating Employee Performance

In recalling employee performance, what do we typically remember?

What are four behavior-focused appraisal systems?

To get better customer feedback on employee performance, _______ are used.

In a non-employment-at-will state, what are the three legal reasons for terminating an employee?

In performance appraisal, critical incidents are an important part of the _____ process.

Which type of rating error does not necessarily rate all employees similarly?

A _______ error occurs when a rater allows either a single attribute or an overall impression to affect their ratings.

Which of the following methods is an employee comparison method?

According to your text, a performance appraisal instrument focuses on many areas. Which of the following is NOT one of the areas listed in your text?

Self-appraisals of performance appear to be most accurate when the purpose of the self-appraisal is for:

A type of distribution error in which a rater tends to rate every employee in the middle of the scale is called _______.

According to most research, subordinate feedback results in:

What are three employee comparison methods?

Whereas supervisors see the _______ of an employees effort, peers often see the _______.

What are the three main distribution errors in performance ratings?

Bob has been a model employee all year except for the last two to three weeks; yet, Bob's ratings on his performance appraisal reflect his performance during this last two-week to three-week period. This type of rating bias is referred to as:

Which of the following performance appraisal dimensions focuses on what an employee accomplishes?

The most common type of rating scale is the _______scale.

Which of the following is NOT a limitation to employment-at-will?

Introduction to I/O Psychology

Job Analysis and Evaluation

Legal Issues in Employee Selection.

Employee Selection: Recruiting and Interviewing.

Employee Selection: References and Testing

Evaluating Selection Techniques and Decisions.

Designing and Evaluating Training Systems.

Employee Motivation

Employee Satisfaction and Commitment

Organizational Communication.

Leadership

Group Behavior, Teams and Conflict

Organization Development.

Stress Management: Dealing with the Demands of Life and Work.

Filters

Whereas supervisors see the _ of an employees effort, peers often see the _.