Question 1

Which of the following is good advice for handling organizational change?

Accepted Answer

A)  Slow-down and don't make mistakes 
B)  Take the initiative and don't be afraid 
C)  Don't spend too much energy 
D)  All three of these are good advice 
A)  Slow-down and don't make mistakes 
B)  Take the initiative and don't be afraid 
C)  Don't spend too much energy 
D)  All three of these are good advice B

Question 2

When employees receive word of downsizing, the first stage they go through is:

Accepted Answer

A)  anger 
B)  denial 
C)  fear 
D)  acceptance 
A)  anger 
B)  denial 
C)  fear 
D)  acceptance B

Question 3

Which of the following levels of employee input and control is the first to remove a "redundantsystem?"

Accepted Answer

A)  Ownership of own product 
B)  Following 
C)  Advisory 
D)  Absolute 
A)  Ownership of own product 
B)  Following 
C)  Advisory 
D)  Absolute A

Question 4

When a layoff is announced, employees should be told:

Accepted Answer

A)  in a formal, written announcement 
B)  in person 
C)  on the last day they will be working 
D)  all three are good practices 
A)  in a formal, written announcement 
B)  in person 
C)  on the last day they will be working 
D)  all three are good practices

Question 5

A manager is about to make a decision regarding work schedules. He has been with the company for 20 years and has all of the information needed to make the decision. Though workschedules are a touchy issue, the manager is well thought of by his employees. How shouldhe make the decision?

Accepted Answer

A)  Make the decision himself 
B)  Ask for employee input and then decide 
C)  Have his employees make the decision 
D)  Give the employees options and let them vote 
A)  Make the decision himself 
B)  Ask for employee input and then decide 
C)  Have his employees make the decision 
D)  Give the employees options and let them vote

Question 6

Which of the following would NOT be discussed during financial counseling?

Accepted Answer

A)  Severance pay 
B)  Transferable skills 
C)  Unemployment insurance 
D)  All three would be discussed 
A)  Severance pay 
B)  Transferable skills 
C)  Unemployment insurance 
D)  All three would be discussed

Question 7

Survivors of layoffs:

Accepted Answer

A)  tend to quickly leave the company 
B)  are more apt to take risks 
C)  have lower role ambiguity 
D)  lose self-confidence 
A)  tend to quickly leave the company 
B)  are more apt to take risks 
C)  have lower role ambiguity 
D)  lose self-confidence

Question 8

An organization undergoing change should try to get the change completed no later than:

Accepted Answer

A)  a few weeks 
B)  several months 
C)  two years 
D)  five years 
A)  a few weeks 
B)  several months 
C)  two years 
D)  five years

Question 9

Name and briefly describe the three types of sacred-cow hunts.

Accepted Answer

paper cow

Question 10

At what level of input and control should a new employee be placed?

Accepted Answer

A)  Following 
B)  Ownership of own product 
C)  Advisory 
D)  Participative 
A)  Following 
B)  Ownership of own product 
C)  Advisory 
D)  Participative

Question 11

Organizational change can be encouraged by all of the following except:

Accepted Answer

A)  conduct a sacred cow hunt 
B)  play by everyone else's rules 
C)  think like a beginner 
D)  ask stupid questions 
A)  conduct a sacred cow hunt 
B)  play by everyone else's rules 
C)  think like a beginner 
D)  ask stupid questions

Question 12

To reduce misunderstandings about levels of control, _______ should be used.

Accepted Answer

A)  the Vroom-Yetton model 
B)  the two-factor theory 
C)  empowerment charts 
D)  memos and e-mail 
A)  the Vroom-Yetton model 
B)  the two-factor theory 
C)  empowerment charts 
D)  memos and e-mail

Question 13

Leaders can make decisions without consulting others unless:

Accepted Answer

A)  their subordinates trust them 
B)  the leader is knowledgeable 
C)  the problem is unstructured 
D)  the decision quality in unimportant 
A)  their subordinates trust them 
B)  the leader is knowledgeable 
C)  the problem is unstructured 
D)  the decision quality in unimportant

Question 14

Which of the following services is NOT needed by layoff victims?

Accepted Answer

A)  Emotional counseling 
B)  Financial counseling 
C)  Career assessment 
D)  All three are needed 
A)  Emotional counseling 
B)  Financial counseling 
C)  Career assessment 
D)  All three are needed

Question 15

A manager asks an employee to study an issue and report back with recommendations on how the issue can be resolved. In this example, the employee is at the _____ level of input and control.

Accepted Answer

A)  ownership of own product 
B)  following 
C)  advisory 
D)  absolute 
A)  ownership of own product 
B)  following 
C)  advisory 
D)  absolute

Question 16

In a change made ________, employees will most likely accept the change.

Accepted Answer

A)  because everyone else is doing it 
B)  by a respected leader 
C)  without telling the reason for the change 
D)  by a leader with a self-interest in the change 
A)  because everyone else is doing it 
B)  by a respected leader 
C)  without telling the reason for the change 
D)  by a leader with a self-interest in the change

Question 17

Which of the following can be used to help make decisions?

Accepted Answer

A)  Vroom-Yetton Model 
B)  Two-factor Theory 
C)  Sacred Cow Guide 
D)  Organizational Consequence Model 
A)  Vroom-Yetton Model 
B)  Two-factor Theory 
C)  Sacred Cow Guide 
D)  Organizational Consequence Model

Question 18

Which of the following is true about employees' desire for empowerment?

Accepted Answer

A)  All employees want empowerment 
B)  Very few employees want to be empowered 
C)  Most employees want empowerment 
D)  Some want empowerment and some don't 
A)  All employees want empowerment 
B)  Very few employees want to be empowered 
C)  Most employees want empowerment 
D)  Some want empowerment and some don't

Question 19

The most flexible work schedule is:

Accepted Answer

A)  gliding time 
B)  modified flexitour 
C)  job sharing 
D)  core time 
A)  gliding time 
B)  modified flexitour 
C)  job sharing 
D)  core time

Question 20

Research on compressed work weeks indicates that compressed schedules are associated with:

Accepted Answer

A)  a moderate reduction in absenteeism 
B)  small increases in productivity 
C)  large increases in job satisfaction 
D)  all of these 
A)  a moderate reduction in absenteeism 
B)  small increases in productivity 
C)  large increases in job satisfaction 
D)  all of these

Which of the following is good advice for handling organizational change?

When employees receive word of downsizing, the first stage they go through is:

Which of the following levels of employee input and control is the first to remove a "redundantsystem?"

When a layoff is announced, employees should be told:

A manager is about to make a decision regarding work schedules. He has been with the company for 20 years and has all of the information needed to make the decision. Though workschedules are a touchy issue, the manager is well thought of by his employees. How shouldhe make the decision?

Which of the following would NOT be discussed during financial counseling?

Survivors of layoffs:

An organization undergoing change should try to get the change completed no later than:

Name and briefly describe the three types of sacred-cow hunts.

At what level of input and control should a new employee be placed?

Organizational change can be encouraged by all of the following except:

To reduce misunderstandings about levels of control, _______ should be used.

Leaders can make decisions without consulting others unless:

Which of the following services is NOT needed by layoff victims?

A manager asks an employee to study an issue and report back with recommendations on how the issue can be resolved. In this example, the employee is at the _____ level of input and control.

In a change made ________, employees will most likely accept the change.

Which of the following can be used to help make decisions?

Which of the following is true about employees' desire for empowerment?

The most flexible work schedule is:

Research on compressed work weeks indicates that compressed schedules are associated with:

Introduction to I/O Psychology

Job Analysis and Evaluation

Legal Issues in Employee Selection.

Employee Selection: Recruiting and Interviewing.

Employee Selection: References and Testing

Evaluating Selection Techniques and Decisions.

Evaluating Employee Performance

Designing and Evaluating Training Systems.

Employee Motivation

Employee Satisfaction and Commitment

Organizational Communication.

Leadership

Group Behavior, Teams and Conflict

Stress Management: Dealing with the Demands of Life and Work.

Filters

Exam 14: Organization Development.

Which of the following is good advice for handling organizational change?

When employees receive word of downsizing, the first stage they go through is:

Which of the following levels of employee input and control is the first to remove a "redundantsystem?"

When a layoff is announced, employees should be told:

A manager is about to make a decision regarding work schedules. He has been with the company for 20 years and has all of the information needed to make the decision. Though workschedules are a touchy issue, the manager is well thought of by his employees. How shouldhe make the decision?

Which of the following would NOT be discussed during financial counseling?

Survivors of layoffs:

An organization undergoing change should try to get the change completed no later than:

Name and briefly describe the three types of sacred-cow hunts.

At what level of input and control should a new employee be placed?

Organizational change can be encouraged by all of the following except:

To reduce misunderstandings about levels of control, _______ should be used.

Leaders can make decisions without consulting others unless:

Which of the following services is NOT needed by layoff victims?

A manager asks an employee to study an issue and report back with recommendations on how the issue can be resolved. In this example, the employee is at the _____ level of input and control.

In a change made ________, employees will most likely accept the change.

Which of the following can be used to help make decisions?

Which of the following is true about employees' desire for empowerment?

The most flexible work schedule is:

Research on compressed work weeks indicates that compressed schedules are associated with:

Introduction to I/O Psychology

Job Analysis and Evaluation

Legal Issues in Employee Selection.

Employee Selection: Recruiting and Interviewing.

Employee Selection: References and Testing

Evaluating Selection Techniques and Decisions.

Evaluating Employee Performance

Designing and Evaluating Training Systems.

Employee Motivation

Employee Satisfaction and Commitment

Organizational Communication.

Leadership

Group Behavior, Teams and Conflict

Stress Management: Dealing with the Demands of Life and Work.

Filters