Question 1

Benefits provide ______ and variable pay provides _____.

Accepted Answer

A)  incentive / security 
B)  security / security 
C)  incentive / incentive 
D)  security / incentive 
A)  incentive / security 
B)  security / security 
C)  incentive / incentive 
D)  security / incentive

Question 2

Bob hates his work but will work hard if the supervisor is around to punish employees who are not working. Bob is probably ______ motivation.

Accepted Answer

A)  high in extrinsic 
B)  high in intrinsic 
C)  low in both extrinsic and intrinsic 
D)  high in both extrinsic and intrinsic 
A)  high in extrinsic 
B)  high in intrinsic 
C)  low in both extrinsic and intrinsic 
D)  high in both extrinsic and intrinsic

Question 3

Making goals _______ would not increase their effectiveness.

Accepted Answer

A)  specific 
B)  general 
C)  high but attainable 
D)  concrete 
A)  specific 
B)  general 
C)  high but attainable 
D)  concrete

Question 4

Lona gives her employees attention, smiles at them, and nods her head in approval when they perform well. She is using _____ to motivate her employees.

Accepted Answer

A)  social recognition 
B)  social learning 
C)  equity 
D)  valence 
A)  social recognition 
B)  social learning 
C)  equity 
D)  valence

Question 5

In 2011, Harris Optical lost $450,000 in missing merchandise. As a result, it developed a plan in which employees in 2012 would share half of each dollar under $450,000 that was
Lost. Harris Optical is using a ______ plan.

Accepted Answer

A)  pay-for-performance 
B)  merit pay 
C)  gainsharing 
D)  profit sharing 
A)  pay-for-performance 
B)  merit pay 
C)  gainsharing 
D)  profit sharing

Question 6

Dave is the owner of Cohen's Sassy Designs. He takes great effort to make sure that his employees know that if he promises a reward, he will always keep his word. Dave seems to believe in:

Accepted Answer

A)  consistency theory 
B)  equity theory 
C)  expectancy theory 
D)  social learning theory 
A)  consistency theory 
B)  equity theory 
C)  expectancy theory 
D)  social learning theory

Question 7

Managers constructing a reinforcement hierarchy for employees are probably using:

Accepted Answer

A)  gainsharing 
B)  the Premack principle 
C)  social loafing 
D)  classical conditioning 
A)  gainsharing 
B)  the Premack principle 
C)  social loafing 
D)  classical conditioning

Question 8

According to _______, an employee's motivation is related to how fairly she believes she is being treated compared to other employees.

Accepted Answer

A)  Maslow's theory 
B)  equity theory 
C)  consistency theory 
D)  ERG theory 
A)  Maslow's theory 
B)  equity theory 
C)  consistency theory 
D)  ERG theory

Question 9

The personality dimension of _____ is the best predictor of performance whereas _____ is the best predictor of promotions.

Accepted Answer

A)  openness / conscientiousness 
B)  conscientiousness / extraversion 
C)  extraversion / agreeableness 
D)  conscientiousness / stability 
A)  openness / conscientiousness 
B)  conscientiousness / extraversion 
C)  extraversion / agreeableness 
D)  conscientiousness / stability

Question 10

Fred's parents tell him to try his best in college. Fred's first semester GPA is 1.8 and his parents are mad. What was wrong with the goal set for Fred?

Accepted Answer

A)  It was not specific 
B)  It was not general enough 
C)  It was too high 
D)  Fred did not help set the goal 
A)  It was not specific 
B)  It was not general enough 
C)  It was too high 
D)  Fred did not help set the goal

Question 11

_____ self-esteem focuses on an individual's feelings in a particular situation whereas _____?self-esteem focuses on how a person feels about himself based on the expectations of others.

Accepted Answer

A)  Socially influenced / situational 
B)  Situational / chronic 
C)  Chronic / socially influenced 
D)  Situational / socially influenced 
A)  Socially influenced / situational 
B)  Situational / chronic 
C)  Chronic / socially influenced 
D)  Situational / socially influenced

Question 12

Which of the following is NOT a factor in determining the effectiveness of an incentive program?

Accepted Answer

A)  Timing of the incentive 
B)  Contingency of the consequences 
C)  Type of incentive used 
D)  All three factors should be considered 
A)  Timing of the incentive 
B)  Contingency of the consequences 
C)  Type of incentive used 
D)  All three factors should be considered

Question 13

Which of the following is the most complicated incentive plan?

Accepted Answer

A)  Merit pay 
B)  Profit sharing 
C)  Stock options 
D)  Pay for performance 
A)  Merit pay 
B)  Profit sharing 
C)  Stock options 
D)  Pay for performance

Question 14

What are the three types of self-esteem?

Accepted Answer

chronic
si

Question 15

The president of Peso Bank tries to motivate employees by giving them $1,000 every time he notices them providing excellent customer service. The problem is that the president is never in the branch offices. According to the ____ component of expectancy theory, this plan will not motivate employees.

Accepted Answer

A)  equity 
B)  expectancy 
C)  instrumentality 
D)  valence 
A)  equity 
B)  expectancy 
C)  instrumentality 
D)  valence

Question 16

______ theory states that individuals have five major types of hierarchical needs is:

Accepted Answer

A)  Maslow's 
B)  McClelland's 
C)  FIRO 
D)  ERG 
A)  Maslow's 
B)  McClelland's 
C)  FIRO 
D)  ERG

Question 17

What are the three characteristics of properly set goals?

Accepted Answer

concrete and specifi

Question 18

_____ determines whether a person can do the job properly and ____ determines whether that person will do it properly.

Accepted Answer

A)  Satisfaction / motivation 
B)  Ability / satisfaction 
C)  Ability / motivation 
D)  Motivation / satisfaction 
A)  Satisfaction / motivation 
B)  Ability / satisfaction 
C)  Ability / motivation 
D)  Motivation / satisfaction

Question 19

Which of the following types of rewards has been shown not to increase performance?

Accepted Answer

A)  Financial 
B)  Non-financial 
C)  Social 
D)  All three can increase performance 
A)  Financial 
B)  Non-financial 
C)  Social 
D)  All three can increase performance

Question 20

What are the individual incentive plans?

Accepted Answer

pay-for-pe

Benefits provide __ and variable pay provides _.

Bob hates his work but will work hard if the supervisor is around to punish employees who are not working. Bob is probably ______ motivation.

Making goals _______ would not increase their effectiveness.

Lona gives her employees attention, smiles at them, and nods her head in approval when they perform well. She is using _____ to motivate her employees.

In 2011, Harris Optical lost $450,000 in missing merchandise. As a result, it developed a plan in which employees in 2012 would share half of each dollar under $450,000 that was Lost. Harris Optical is using a ______ plan.

Dave is the owner of Cohen's Sassy Designs. He takes great effort to make sure that his employees know that if he promises a reward, he will always keep his word. Dave seems to believe in:

Managers constructing a reinforcement hierarchy for employees are probably using:

According to _______, an employee's motivation is related to how fairly she believes she is being treated compared to other employees.

The personality dimension of _ is the best predictor of performance whereas _ is the best predictor of promotions.

Fred's parents tell him to try his best in college. Fred's first semester GPA is 1.8 and his parents are mad. What was wrong with the goal set for Fred?

_ self-esteem focuses on an individual's feelings in a particular situation whereas _?self-esteem focuses on how a person feels about himself based on the expectations of others.

Which of the following is NOT a factor in determining the effectiveness of an incentive program?

Which of the following is the most complicated incentive plan?

What are the three types of self-esteem?

The president of Peso Bank tries to motivate employees by giving them $1,000 every time he notices them providing excellent customer service. The problem is that the president is never in the branch offices. According to the ____ component of expectancy theory, this plan will not motivate employees.

______ theory states that individuals have five major types of hierarchical needs is:

What are the three characteristics of properly set goals?

_ determines whether a person can do the job properly and determines whether that person will do it properly.

Which of the following types of rewards has been shown not to increase performance?

What are the individual incentive plans?

Introduction to I/O Psychology

Job Analysis and Evaluation

Legal Issues in Employee Selection.

Employee Selection: Recruiting and Interviewing.

Employee Selection: References and Testing

Evaluating Selection Techniques and Decisions.

Evaluating Employee Performance

Designing and Evaluating Training Systems.

Employee Satisfaction and Commitment

Organizational Communication.

Leadership

Group Behavior, Teams and Conflict

Organization Development.

Stress Management: Dealing with the Demands of Life and Work.

Filters

Exam 9: Employee Motivation

Benefits provide ______ and variable pay provides _____.

Bob hates his work but will work hard if the supervisor is around to punish employees who are not working. Bob is probably ______ motivation.

Making goals _______ would not increase their effectiveness.

Lona gives her employees attention, smiles at them, and nods her head in approval when they perform well. She is using _____ to motivate her employees.

In 2011, Harris Optical lost $450,000 in missing merchandise. As a result, it developed a plan in which employees in 2012 would share half of each dollar under $450,000 that was Lost. Harris Optical is using a ______ plan.

Dave is the owner of Cohen's Sassy Designs. He takes great effort to make sure that his employees know that if he promises a reward, he will always keep his word. Dave seems to believe in:

Managers constructing a reinforcement hierarchy for employees are probably using:

According to _______, an employee's motivation is related to how fairly she believes she is being treated compared to other employees.

The personality dimension of _____ is the best predictor of performance whereas _____ is the best predictor of promotions.

Fred's parents tell him to try his best in college. Fred's first semester GPA is 1.8 and his parents are mad. What was wrong with the goal set for Fred?

_____ self-esteem focuses on an individual's feelings in a particular situation whereas _____?self-esteem focuses on how a person feels about himself based on the expectations of others.

Which of the following is NOT a factor in determining the effectiveness of an incentive program?

Which of the following is the most complicated incentive plan?

What are the three types of self-esteem?

______ theory states that individuals have five major types of hierarchical needs is:

What are the three characteristics of properly set goals?

_____ determines whether a person can do the job properly and ____ determines whether that person will do it properly.

Which of the following types of rewards has been shown not to increase performance?

What are the individual incentive plans?

Introduction to I/O Psychology

Job Analysis and Evaluation

Legal Issues in Employee Selection.

Employee Selection: Recruiting and Interviewing.

Employee Selection: References and Testing

Evaluating Selection Techniques and Decisions.

Evaluating Employee Performance

Designing and Evaluating Training Systems.

Employee Satisfaction and Commitment

Organizational Communication.

Leadership

Group Behavior, Teams and Conflict

Organization Development.

Stress Management: Dealing with the Demands of Life and Work.

Filters

Benefits provide __ and variable pay provides _.

The personality dimension of _ is the best predictor of performance whereas _ is the best predictor of promotions.

_ self-esteem focuses on an individual's feelings in a particular situation whereas _?self-esteem focuses on how a person feels about himself based on the expectations of others.

_ determines whether a person can do the job properly and determines whether that person will do it properly.