Exam 8: Designing and Evaluating Training Systems.

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Which of the following training methods requires trainees to discuss appropriate and inappropriate employee behaviors, watch the appropriate behavior being performed and role play the appropriate behavior?

(Multiple Choice)
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Including a(n) ____ in the research design allows a researcher to look more closely at the effects of ______.

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Overlearning:

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Modeling is a very useful training method. Which of the following is NOT a characteristic of someone we would model?

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Which of the following is most true about the use of humor during training presentations?

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Which training needs assessment technique is concerned with an individual employee's training needs?

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It is important to limit the number of behaviors being modeled so the employee can:

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Conducting a _______ analysis is the first step in developing an employee training system.

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During a training session, breaks should be given approximately every:

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Though coaching has many strong points as a training method, it is not without its problems. Which of the following is a problem associated with using coaching as a training method?

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What are the five criteria used to evaluate training success?

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What are the three learning principles used in programmed instruction?

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Which of the following types of person analysis methods eliminates the problems of performance rating errors and is based on the premise that employees know best their own strengths and weaknesses?

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Giving employees a 100-item test after they complete a training program is an example of which of the following training evaluation criteria?

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Which training technique assigns a new employee with an experienced employee who is told to "show the kid the ropes?"

(Multiple Choice)
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Which of the following will NOT contribute to effective transfer of training?

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For an employee to model another's behavior, employees must:

(Multiple Choice)
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To reduce the loss of productivity associated with coaching, some organizations such as Pitney-Bowes have ______.

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Lectures, use of videos, discussions, and question and answer periods are activities which belong to which of the following training methods?

(Multiple Choice)
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_______ exercises allow the trainee to work with equipment and in an environment like that found in the actual job.

(Multiple Choice)
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