Question 1

Which factor most likely increases the importance of career management for workers?

Accepted Answer

A) global expansion 
B) cost of health benefits 
C) unpredictable labor market 
D) lack of training opportunities 
A) global expansion 
B) cost of health benefits 
C) unpredictable labor market 
D) lack of training opportunities

Question 2

Westin Manufacturing is a large firm with offices across the U.S.Many career opportunities exist at Westin in areas such as IT,sales,marketing,and product development.Westin managers are currently considering the idea of assigning a coach to every new employee at the firm.Which of the following,if true,best supports this idea?

Accepted Answer

A) Organizational development at Westin has improved employee engagement. 
B) As a high-performance work system,Westin relies on multi-skilled teams. 
C) Westin employees participate in training and development programs twice a year. 
D) The turnover rate of hourly employees at Westin is higher than the industry average. 
A) Organizational development at Westin has improved employee engagement. 
B) As a high-performance work system,Westin relies on multi-skilled teams. 
C) Westin employees participate in training and development programs twice a year. 
D) The turnover rate of hourly employees at Westin is higher than the industry average.

Question 3

The Worker Adjustment and Retraining Notification Act requires employers of 100 or more employees to give 60 days' notice before closing a facility.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following most likely ensures the legality of a firm's promotion process?

Accepted Answer

A) objective evidence 
B) informal procedures 
C) union agreements 
D) salary increases 
A) objective evidence 
B) informal procedures 
C) union agreements 
D) salary increases

Question 5

Which of the following best summarizes the Peter Principle?

Accepted Answer

A) Firms often promote competent employees to levels beyond their abilities. 
B) Promotion decisions should stem from talent management activities. 
C) Firms should promote employees exclusively on past accomplishments. 
D) Women are more likely to be promoted if they have mentor/sponsors. 
A) Firms often promote competent employees to levels beyond their abilities. 
B) Promotion decisions should stem from talent management activities. 
C) Firms should promote employees exclusively on past accomplishments. 
D) Women are more likely to be promoted if they have mentor/sponsors.

Question 6

Jeff works diligently at his job as a data analyst and is well-liked among co-workers and managers.However,Jeff is unable to perform tasks satisfactorily.Jeff's dismissal from the firm would most likely be on the grounds of unsatisfactory performance.

Accepted Answer

A) True 
 B)False

Question 7

Tracy is frequently absent from work and almost always late,so her manager has decided to fire her.Which of the following grounds for dismissal will her manager most likely use?

Accepted Answer

A) misconduct 
B) insubordination 
C) unsatisfactory performance 
D) lack of qualifications for the job 
A) misconduct 
B) insubordination 
C) unsatisfactory performance 
D) lack of qualifications for the job

Question 8

Promotions at most private firms are based on competence rather than seniority,but public sector job promotions emphasize seniority over competence.

Accepted Answer

A) True 
 B)False

Question 9

Quinn,a new employee at Madison Enterprises,thinks that a mentor would benefit his career at Madison.In order to have a successful mentor-protégé relationship,Quinn should most likely ________.

Accepted Answer

A) keep expectations vague for flexibility 
B) ask his manager to be his mentor 
C) focus on specific work issues 
D) discuss his personal problems 
A) keep expectations vague for flexibility 
B) ask his manager to be his mentor 
C) focus on specific work issues 
D) discuss his personal problems

Question 10

Which of the following would most likely encourage working mothers to remain with a firm?

Accepted Answer

A) job coaching 
B) flexible scheduling 
C) appraisal interviews 
D) performance monitoring 
A) job coaching 
B) flexible scheduling 
C) appraisal interviews 
D) performance monitoring

Question 11

Which term refers to the lifelong series of activities that contribute to a person's career exploration,establishment,success,and fulfillment?

Accepted Answer

A) career management 
B) career development 
C) career planning 
D) career 
A) career management 
B) career development 
C) career planning 
D) career

Question 12

Which term refers to a planned learning event in which participants evaluate occupational trends,perform self-assessment exercises,set goals,and develop action plans?

Accepted Answer

A) employee orientation 
B) team building retreat 
C) career planning workshop 
D) competency-based peer review 
A) employee orientation 
B) team building retreat 
C) career planning workshop 
D) competency-based peer review

Question 13

High unemployment increases the voluntary turnover rate.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements about employee engagement is most likely true?

Accepted Answer

A) Most of the global workforce is engaged. 
B) Long-term employees are considered engaged. 
C) An engaged workforce improves company revenue. 
D) Companies improve engagement by raising salaries. 
A) Most of the global workforce is engaged. 
B) Long-term employees are considered engaged. 
C) An engaged workforce improves company revenue. 
D) Companies improve engagement by raising salaries.

Question 15

Which of the following is conducted with employees who are leaving a firm for the purpose of eliciting information about what is right or wrong with the job and the firm?

Accepted Answer

A) outsourcing interview 
B) termination interview 
C) screening interview 
D) exit interview 
A) outsourcing interview 
B) termination interview 
C) screening interview 
D) exit interview

Question 16

Discuss the relationship between employee engagement and turnover.How can a firm foster engagement?

Accepted Answer

Poor attendance,voluntary turnover,and p

Question 17

First USA Bank has established a ________ to help employees solidify career goals through the use of career assessment and planning tools.

Accepted Answer

A) recruitment office 
B) career center 
C) career mentor 
D) work cycle 
A) recruitment office 
B) career center 
C) career mentor 
D) work cycle

Question 18

Which term refers to educating,instructing,and training subordinates to perform job-related tasks?

Accepted Answer

A) outsourcing 
B) networking 
C) mentoring 
D) coaching 
A) outsourcing 
B) networking 
C) mentoring 
D) coaching

Question 19

According to research,less than 25% of the global workforce is engaged.

Accepted Answer

A) True 
 B)False

Question 20

Which term refers to being psychologically involved in,connected to,and committed to getting one's jobs done?

Accepted Answer

A) retention 
B) engagement 
C) ethical 
D) enrichment 
A) retention 
B) engagement 
C) ethical 
D) enrichment

Which factor most likely increases the importance of career management for workers?

The Worker Adjustment and Retraining Notification Act requires employers of 100 or more employees to give 60 days' notice before closing a facility.

Which of the following most likely ensures the legality of a firm's promotion process?

Which of the following best summarizes the Peter Principle?

Jeff works diligently at his job as a data analyst and is well-liked among co-workers and managers.However,Jeff is unable to perform tasks satisfactorily.Jeff's dismissal from the firm would most likely be on the grounds of unsatisfactory performance.

Tracy is frequently absent from work and almost always late,so her manager has decided to fire her.Which of the following grounds for dismissal will her manager most likely use?

Promotions at most private firms are based on competence rather than seniority,but public sector job promotions emphasize seniority over competence.

Quinn,a new employee at Madison Enterprises,thinks that a mentor would benefit his career at Madison.In order to have a successful mentor-protégé relationship,Quinn should most likely ________.

Which of the following would most likely encourage working mothers to remain with a firm?

Which term refers to the lifelong series of activities that contribute to a person's career exploration,establishment,success,and fulfillment?

Which term refers to a planned learning event in which participants evaluate occupational trends,perform self-assessment exercises,set goals,and develop action plans?

High unemployment increases the voluntary turnover rate.

Which of the following statements about employee engagement is most likely true?

Which of the following is conducted with employees who are leaving a firm for the purpose of eliciting information about what is right or wrong with the job and the firm?

Discuss the relationship between employee engagement and turnover.How can a firm foster engagement?

First USA Bank has established a ________ to help employees solidify career goals through the use of career assessment and planning tools.

Which term refers to educating,instructing,and training subordinates to perform job-related tasks?

According to research,less than 25% of the global workforce is engaged.

Which term refers to being psychologically involved in,connected to,and committed to getting one's jobs done?

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Performance and Talent Management

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters

Exam 9: Managing Careers

Which factor most likely increases the importance of career management for workers?

The Worker Adjustment and Retraining Notification Act requires employers of 100 or more employees to give 60 days' notice before closing a facility.

Which of the following most likely ensures the legality of a firm's promotion process?

Which of the following best summarizes the Peter Principle?

Jeff works diligently at his job as a data analyst and is well-liked among co-workers and managers.However,Jeff is unable to perform tasks satisfactorily.Jeff's dismissal from the firm would most likely be on the grounds of unsatisfactory performance.

Tracy is frequently absent from work and almost always late,so her manager has decided to fire her.Which of the following grounds for dismissal will her manager most likely use?

Promotions at most private firms are based on competence rather than seniority,but public sector job promotions emphasize seniority over competence.

Quinn,a new employee at Madison Enterprises,thinks that a mentor would benefit his career at Madison.In order to have a successful mentor-protégé relationship,Quinn should most likely ________.

Which of the following would most likely encourage working mothers to remain with a firm?

Which term refers to the lifelong series of activities that contribute to a person's career exploration,establishment,success,and fulfillment?

Which term refers to a planned learning event in which participants evaluate occupational trends,perform self-assessment exercises,set goals,and develop action plans?

High unemployment increases the voluntary turnover rate.

Which of the following statements about employee engagement is most likely true?

Which of the following is conducted with employees who are leaving a firm for the purpose of eliciting information about what is right or wrong with the job and the firm?

Discuss the relationship between employee engagement and turnover.How can a firm foster engagement?

First USA Bank has established a ________ to help employees solidify career goals through the use of career assessment and planning tools.

Which term refers to educating,instructing,and training subordinates to perform job-related tasks?

According to research,less than 25% of the global workforce is engaged.

Which term refers to being psychologically involved in,connected to,and committed to getting one's jobs done?

Managing Human Resources Today

Managing Equal Opportunity and Diversity

Human Resource Strategy and Analysis

Job Analysis and Talent Management

Personnel Planning and Recruiting

Selecting Employees

Training and Developing Employees

Performance and Talent Management

Developing Compensation Plans

Pay for Performance and Employee Benefits

Maintaining Positive Employee Relations

Labor Relations and Collective Bargaining

Improving Occupational Safety, Health, and Risk Management

Filters