Question 1

Which of the following is the degree to which tasks are subdivided into smaller jobs?

Accepted Answer

A)  specialization 
B)  task subdivision 
C)  functional divisionalization 
D)  task-objective division 
A)  specialization 
B)  task subdivision 
C)  functional divisionalization 
D)  task-objective division

Question 2

Kirk McCoy is district sales manager for the Jimmy Dean division of Sara Lee Corp.He has six sales managers who report to him.McCoy makes most of the decisions for his people and demands that they check with him on any changes in pricing,sales scheduling and routing,and sales presentation material.McCoy operates which of the following types of department?

Accepted Answer

A)  centralized 
B)  decentralized 
C)  hierarchical 
D)  subordinated 
A)  centralized 
B)  decentralized 
C)  hierarchical 
D)  subordinated

Question 3

Mario Laytana is a warehouse manager for a company that produces and sells peaches and peach-related products.In this small entrepreneurial company,there are direct lines of communication and authority flowing from the company's CEO down to Laytana,and through her to the workers in the warehouse.Laytana works in which of the following?

Accepted Answer

A)  a functional organization 
B)  a matrix organization 
C)  a staff organization 
D)  a line organization 
A)  a functional organization 
B)  a matrix organization 
C)  a staff organization 
D)  a line organization

Question 4

Though the informal organization may be a force in an organization,it has no real power; so managers don't need to worry much about it.

Accepted Answer

A) True 
 B)False

Question 5

List the three basic types of work teams.

Accepted Answer

problem-solving team

Question 6

The three basic types of problem-solving teams are quality circles,cross-functional teams,and self-managed teams.

Accepted Answer

A) True 
 B)False

Question 7

What type of organizational structure has no central office,no organization chart,no managerial hierarchy,and no vertical integration?

Accepted Answer

the virtua

Question 8

Which of the following is a key attribute of the virtual corporation?

Accepted Answer

A)  Vertical integration is easy with this form of organization. 
B)  The structure expands the traditional boundaries of an organization. 
C)  The virtual corporation does not create trust among its members. 
D)  Virtual corporations are more formal than traditional partnerships. 
A)  Vertical integration is easy with this form of organization. 
B)  The structure expands the traditional boundaries of an organization. 
C)  The virtual corporation does not create trust among its members. 
D)  Virtual corporations are more formal than traditional partnerships.

Question 9

Which of the following are groups of employees who share resources and coordinate efforts so as to help members better perform their individual duties and responsibilities? The performance of this group can be evaluated by adding up the contributions of the individual group members.

Accepted Answer

A)  autonomous teams 
B)  project committees 
C)  functional groups 
D)  work groups 
A)  autonomous teams 
B)  project committees 
C)  functional groups 
D)  work groups

Question 10

At your neighbourhood Wendy's,some employees take and fill orders,others prepare food,a few clean and maintain equipment,and some supervise.What is this process of dividing work into separate jobs and assigning tasks to workers?

Accepted Answer

A)  task division 
B)  functional design 
C)  group division 
D)  division of labour 
A)  task division 
B)  functional design 
C)  group division 
D)  division of labour

Question 11

The matrix structure is a combination of a line and a staff organization.

Accepted Answer

A) True 
 B)False

Question 12

An organization that has a narrow span of control with many levels of managers and a long chain of command has a tall organization structure.

Accepted Answer

A) True 
 B)False

Question 13

BC Ironworks Company has been in business for 65 years.Yesterday,its CEO was heard saying,"We need to scrap all of this company's outdated ways of doing business and just start over,beginning with the development of a new mission statement." Which of the following processes is planned for BC Ironworks?

Accepted Answer

A)  redesigning 
B)  downsizing 
C)  reprocessing 
D)  reengineering 
A)  redesigning 
B)  downsizing 
C)  reprocessing 
D)  reengineering

Question 14

Which of the following is a commonly used method for departmentalizing a company?

Accepted Answer

A)  by profitability 
B)  by product 
C)  by seniority 
D)  by managerial level 
A)  by profitability 
B)  by product 
C)  by seniority 
D)  by managerial level

Question 15

When the Chili restaurant chain was in financial trouble,its CEO directed the managers of each of the chain's restaurants to trim costs without sacrificing customer satisfaction.Which of the following did the CEO use to make restaurant managers accountable for cost-cutting measures?

Accepted Answer

A)  substitution 
B)  transposition 
C)  delegation of authority 
D)  job sharing 
A)  substitution 
B)  transposition 
C)  delegation of authority 
D)  job sharing

Question 16

What is one of the advantages of work group cohesiveness?

Accepted Answer

A)  the absence of resistance to change 
B)  the absence of conflict with other work groups 
C)  formalized group norms 
D)  reduced employee turnover 
A)  the absence of resistance to change 
B)  the absence of conflict with other work groups 
C)  formalized group norms 
D)  reduced employee turnover

Question 17

A tall organization structure has few managerial levels and a long chain of command.

Accepted Answer

A) True 
 B)False

Question 18

As part of her marketing project,Lily Unruh is studying how Marriott operates.Since she had thought it was simply a hotel chain,she was amazed to learn that its food divisions provide food for school cafeterias,airlines,hotels,and fast-food restaurants.Marriott's food division is departmentalized by which of the following?

Accepted Answer

A)  geography 
B)  function 
C)  product 
D)  customer 
A)  geography 
B)  function 
C)  product 
D)  customer

Question 19

Sunny Maroney is the head of the marketing research department for a cosmetics manufacturer.Maroney delegates as much authority as possible to her 14 subordinates,although she still retains ultimate responsibility.Maroney manages which type of department?

Accepted Answer

A)  hierarchical 
B)  decentralized 
C)  centralized 
D)  functionally organized 
A)  hierarchical 
B)  decentralized 
C)  centralized 
D)  functionally organized

Question 20

Which of the following statements best describes the management pyramid?

Accepted Answer

A)  The span of management is clearly defined in the management pyramid. 
B)  The management pyramid typically eliminates the need for a clear chain of command. 
C)  The person with the most formal authority is at the top of the pyramid. 
D)  All companies use the management pyramid structure. 
A)  The span of management is clearly defined in the management pyramid. 
B)  The management pyramid typically eliminates the need for a clear chain of command. 
C)  The person with the most formal authority is at the top of the pyramid. 
D)  All companies use the management pyramid structure.

Which of the following is the degree to which tasks are subdivided into smaller jobs?

Though the informal organization may be a force in an organization,it has no real power; so managers don't need to worry much about it.

List the three basic types of work teams.

The three basic types of problem-solving teams are quality circles,cross-functional teams,and self-managed teams.

What type of organizational structure has no central office,no organization chart,no managerial hierarchy,and no vertical integration?

Which of the following is a key attribute of the virtual corporation?

Which of the following are groups of employees who share resources and coordinate efforts so as to help members better perform their individual duties and responsibilities? The performance of this group can be evaluated by adding up the contributions of the individual group members.

At your neighbourhood Wendy's,some employees take and fill orders,others prepare food,a few clean and maintain equipment,and some supervise.What is this process of dividing work into separate jobs and assigning tasks to workers?

The matrix structure is a combination of a line and a staff organization.

An organization that has a narrow span of control with many levels of managers and a long chain of command has a tall organization structure.

Which of the following is a commonly used method for departmentalizing a company?

When the Chili restaurant chain was in financial trouble,its CEO directed the managers of each of the chain's restaurants to trim costs without sacrificing customer satisfaction.Which of the following did the CEO use to make restaurant managers accountable for cost-cutting measures?

What is one of the advantages of work group cohesiveness?

A tall organization structure has few managerial levels and a long chain of command.

Sunny Maroney is the head of the marketing research department for a cosmetics manufacturer.Maroney delegates as much authority as possible to her 14 subordinates,although she still retains ultimate responsibility.Maroney manages which type of department?

Which of the following statements best describes the management pyramid?

Politics Governments’ Roles

Economics Evolving Systems

Social Society, Corporate Responsibility, and Making Ethical Decisions

Technology Managing Information for Business Success

International The Global Marketplace

Entrepreneurship and Small Business

Analyzing the Business

Forms of Business Ownership

Management and Leadership in Today’s Organizations

Motivating Employees

Managing Human Resources and Labour Relations

Marketing The Customer Focus

Creating Marketing Strategies

Achieving World-Class Operations Management

Accounting for Financial Success

Understanding Money and the Canadian Financial System

Finance Maximizing the Value

Filters

Exam 10: Designing Organizational Structures

Which of the following is the degree to which tasks are subdivided into smaller jobs?

Though the informal organization may be a force in an organization,it has no real power; so managers don't need to worry much about it.

List the three basic types of work teams.

The three basic types of problem-solving teams are quality circles,cross-functional teams,and self-managed teams.

What type of organizational structure has no central office,no organization chart,no managerial hierarchy,and no vertical integration?

Which of the following is a key attribute of the virtual corporation?

Which of the following are groups of employees who share resources and coordinate efforts so as to help members better perform their individual duties and responsibilities? The performance of this group can be evaluated by adding up the contributions of the individual group members.

At your neighbourhood Wendy's,some employees take and fill orders,others prepare food,a few clean and maintain equipment,and some supervise.What is this process of dividing work into separate jobs and assigning tasks to workers?

The matrix structure is a combination of a line and a staff organization.

An organization that has a narrow span of control with many levels of managers and a long chain of command has a tall organization structure.

Which of the following is a commonly used method for departmentalizing a company?

When the Chili restaurant chain was in financial trouble,its CEO directed the managers of each of the chain's restaurants to trim costs without sacrificing customer satisfaction.Which of the following did the CEO use to make restaurant managers accountable for cost-cutting measures?

What is one of the advantages of work group cohesiveness?

A tall organization structure has few managerial levels and a long chain of command.

Sunny Maroney is the head of the marketing research department for a cosmetics manufacturer.Maroney delegates as much authority as possible to her 14 subordinates,although she still retains ultimate responsibility.Maroney manages which type of department?

Which of the following statements best describes the management pyramid?

Politics Governments’ Roles

Economics Evolving Systems

Social Society, Corporate Responsibility, and Making Ethical Decisions

Technology Managing Information for Business Success

International The Global Marketplace

Entrepreneurship and Small Business

Analyzing the Business

Forms of Business Ownership

Management and Leadership in Today’s Organizations

Motivating Employees

Managing Human Resources and Labour Relations

Marketing The Customer Focus

Creating Marketing Strategies

Achieving World-Class Operations Management

Accounting for Financial Success

Understanding Money and the Canadian Financial System

Finance Maximizing the Value

Filters