Exam 10: Designing Organizational Structures

American Express is organized into four divisions that cater to businesses,consumers,travellers,and investors.American Express uses which of the following types of departmentalization?

A company that is decentralized has given a great deal of decision-making authority to lower-level managers.

Coca-Cola Enterprises (CCE)is the largest bottler and distributor of Coke products in the world.It is organized around its North America division and its European division.Which of the following types of departmentalization allows CCE to respond to the demands of different markets?

A research employee at the European Metabolic Diseases Group has a boss at the company's European Research department and a boss at the company's European Metabolic Diseases product group.This violates which of the following principles?

An organic organization has which of the following characteristics?

What is the number of people or subordinates that a manager effectively controls and directs called?

A structure in which authority and responsibility are held by a group of workers rather than a single manager is called what?

The typical problem-solving team does which of the following?

Which of the following is the process of grouping jobs so that similar or associated tasks and activities can be coordinated?

The informal organization can help the formal organization achieve its goals.

Which type of organization is characterized by a relatively low degree of job specialization,loose departmentalization,few levels of management,wide spans of control,decentralized decision making,and a short chain of command?

On an automotive assembly line,John White checks to make sure that recently painted car bodies are free of paint bubbles.Other people are assigned the task of seeing that other parts of the car are built to specifications.Which of the following concepts have been employed in this situation?

Which of the following is a supervisor engaged in when he or she groups people,tasks,and resources into organizational units to facilitate the planning,leading,and control processes?

Which of the following identifies the goal to redesign business processes to achieve improvements in cost control,product quality,and customer service?

The nature of the task and the location of the workers affect the size of a manager's span of control.

What type of organizational structure is well suited to small,entrepreneurial companies?

The purpose of reengineering is to make an organization compliant with changes in its legal environment.

What is a team made up of employees from about the same hierarchical level,but different operational areas of an organization called?

Every Thursday,three people from the marketing department of an aluminum manufacturer and two employees from accounts receivable meet over lunch to discuss their stock portfolios.They have even named their gathering the Millionaire Club.What is this an example of?

Which of the following is the process of dividing the work and assigning tasks to workers?