Question 1

Which of the following is true of extrinsic rewards?

Accepted Answer

A) They are under the control of an individual. 
B) They come from solving problems to benefit others. 
C) They are given by another person, typically a supervisor. 
D) They appeal to the "higher" needs of individuals. 
A) They are under the control of an individual. 
B) They come from solving problems to benefit others. 
C) They are given by another person, typically a supervisor. 
D) They appeal to the "higher" needs of individuals. C

Question 2

Which of the following actions is an example of positive reinforcement?

Accepted Answer

A) WllhholdingJT.Iise 
B) Reprimanding an employee 
C) Recommending a pay raise 
D) Avoiding negative statements 
A) WllhholdingJT.Iise 
B) Reprimanding an employee 
C) Recommending a pay raise 
D) Avoiding negative statements C

Question 3

Empowerment refers to .

Accepted Answer

A) 1hevalueofoutcornes to1heindividual 
B) satisfaction wi1h wotkconditions 
C) the delegation of authority to subordinates in the organization 
D) incorporationofhigh-levelmotivalots 
A) 1hevalueofoutcornes to1heindividual 
B) satisfaction wi1h wotkconditions 
C) the delegation of authority to subordinates in the organization 
D) incorporationofhigh-levelmotivalots C

Question 4

Which of the following is a result of employee empowerment?

Accepted Answer

A) Greater self-efficacy 
B) Decreased job responsibility 
C) Better working conditions 
D) Greater extrinsic satisfaction 
A) Greater self-efficacy 
B) Decreased job responsibility 
C) Better working conditions 
D) Greater extrinsic satisfaction

Question 5

When workers are not motivated to achieve organizational goals, the fault is often with the workers themselves.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is true of the equity theory of motivation?

Accepted Answer

A) Motivation depends on individuals' mental expectations about their ability to perform tasks and receive desired rewards. 
B) Behavior that is not reinforced with positive attention and rewards will gradually disappear. 
C) People will believe1hey are1realedfuirlyif1heyperceive1heirrewards as equal towhato1hers =ivefor similar contributions. 
D) If the outcomes that are available from high effort and good performance are not valued by an employee, motivation will be low. 
A) Motivation depends on individuals' mental expectations about their ability to perform tasks and receive desired rewards. 
B) Behavior that is not reinforced with positive attention and rewards will gradually disappear. 
C) People will believe1hey are1realedfuirlyif1heyperceive1heirrewards as equal towhato1hers =ivefor similar contributions. 
D) If the outcomes that are available from high effort and good performance are not valued by an employee, motivation will be low.

Question 7

Why is it important for leaders to understand motivation?

Accepted Answer

Employee motivation affects productivity

Question 8

According to Maslow's hierarchy of needs theory, the highest need category is .

Accepted Answer

A) self-actualization 
B) esteem 
C) belongingness 
D) safety 
A) self-actualization 
B) esteem 
C) belongingness 
D) safety

Question 9

Explain positive reinforcement with a suitable example.

Accepted Answer

Positive reinforcement is the administra

Question 10

One way to increase a job's motivational and empowerment potential is to:

Accepted Answer

A) increase skill variety. 
B) use reward and punislunent. 
C) use the carrot-and-stick method of motivation. 
D) focus on an employee's "lower" needs. 
A) increase skill variety. 
B) use reward and punislunent. 
C) use the carrot-and-stick method of motivation. 
D) focus on an employee's "lower" needs.

Question 11

According to Herzberg's two-factor theory, the leader's role is to:

Accepted Answer

A) use motivators to meet the higher level needs of employees. 
B) provide only hygiene factors to employees. 
C) only remove dissatisfiers. 
D) use system-wide rewards. 
A) use motivators to meet the higher level needs of employees. 
B) provide only hygiene factors to employees. 
C) only remove dissatisfiers. 
D) use system-wide rewards.

Question 12

Extinction is the administration of a pleasant and rewarding consequence following a behavior.

Accepted Answer

A) True 
 B)False

Question 13

Which of1hefollowingis an element1hatmust be in place before employees can be trnly empowered to perfonn1heir jobs effectively?

Accepted Answer

A) lnfonnationaboutemployees'salary 
B) Knowledge and skills 
C) A centralized organizational hierarchy 
D) A fixed chain of command 
A) lnfonnationaboutemployees'salary 
B) Knowledge and skills 
C) A centralized organizational hierarchy 
D) A fixed chain of command

Question 14

According to Herzberg's two-factor theory, hygiene factors include:

Accepted Answer

A) recognition. 
B) interpersonal relationships. 
C) the work itself. 
D) personal growth 
A) recognition. 
B) interpersonal relationships. 
C) the work itself. 
D) personal growth

Question 15

According to the acquired needs theory, people who have a high need for affiliation:

Accepted Answer

A) are passive and uncritical. 
B) are suocessful "integrators"whose job is to coordinate1he wotk of departments. 
C) tend to enjoy work that is entrepreneurial and innovative. 
D) successfully attain the top levels in the organizational hierarchy. 
A) are passive and uncritical. 
B) are suocessful "integrators"whose job is to coordinate1he wotk of departments. 
C) tend to enjoy work that is entrepreneurial and innovative. 
D) successfully attain the top levels in the organizational hierarchy.

Question 16

Organizations can motivate employees by:

Accepted Answer

A) comparing results with competitors. 
B) improving infrastructure. 
C) creating a horizontal organizational structure. 
D) helping them fmd true value in their work. 
A) comparing results with competitors. 
B) improving infrastructure. 
C) creating a horizontal organizational structure. 
D) helping them fmd true value in their work.

Question 17

Describe the reinforcement perspective on motivation.

Accepted Answer

Reinforcement theory simply looks at the

Question 18

Punishment is also referred to as avoidance learning.

Accepted Answer

A) True 
 B)False

Question 19

Job ernichrnent is a program that links at least a portion of employees' pay on the amount of skills they possess.

Accepted Answer

A) True 
 B)False

Question 20

Fairmont Hotels & Resorts lets its best performing employees design their rewards.This is done to ensure that the rewards are valued by the employees and serve as further motivation.Fairmont Hotels & Resorts uses to motivate its employees.

Accepted Answer

A) equity theory 
B) job enlargement theory 
C) expectancy theory 
D) Maslow's hierarchy of needs theory 
A) equity theory 
B) job enlargement theory 
C) expectancy theory 
D) Maslow's hierarchy of needs theory

Which of the following is true of extrinsic rewards?

Which of the following actions is an example of positive reinforcement?

Empowerment refers to .

Which of the following is a result of employee empowerment?

When workers are not motivated to achieve organizational goals, the fault is often with the workers themselves.

Which of the following is true of the equity theory of motivation?

Why is it important for leaders to understand motivation?

According to Maslow's hierarchy of needs theory, the highest need category is .

Explain positive reinforcement with a suitable example.

One way to increase a job's motivational and empowerment potential is to:

According to Herzberg's two-factor theory, the leader's role is to:

Extinction is the administration of a pleasant and rewarding consequence following a behavior.

Which of1hefollowingis an element1hatmust be in place before employees can be trnly empowered to perfonn1heir jobs effectively?

According to Herzberg's two-factor theory, hygiene factors include:

According to the acquired needs theory, people who have a high need for affiliation:

Organizations can motivate employees by:

Describe the reinforcement perspective on motivation.

Punishment is also referred to as avoidance learning.

Job ernichrnent is a program that links at least a portion of employees' pay on the amount of skills they possess.

Fairmont Hotels & Resorts lets its best performing employees design their rewards.This is done to ensure that the rewards are valued by the employees and serve as further motivation.Fairmont Hotels & Resorts uses to motivate its employees.

What Does It Mean to Be a Leader

Traits, Behaviors, and Relationships

Contingency Approaches to Leadership

The Leader As an Individual

Leadership Mind and Heart

Courage and Moral Leadership

Followership

Leadership Communication

Leading Teams

Developing Leadership Diversity

Leadership Power and Influence

Creating Vision and Strategic Direction

Shaping Culture and Values

Leading Change

Filters

Exam 8: Motivation and Empowerment

Which of the following is true of extrinsic rewards?

Which of the following actions is an example of positive reinforcement?

Empowerment refers to .

Which of the following is a result of employee empowerment?

When workers are not motivated to achieve organizational goals, the fault is often with the workers themselves.

Which of the following is true of the equity theory of motivation?

Why is it important for leaders to understand motivation?

According to Maslow's hierarchy of needs theory, the highest need category is .

Explain positive reinforcement with a suitable example.

One way to increase a job's motivational and empowerment potential is to:

According to Herzberg's two-factor theory, the leader's role is to:

Extinction is the administration of a pleasant and rewarding consequence following a behavior.

Which of1hefollowingis an element1hatmust be in place before employees can be trnly empowered to perfonn1heir jobs effectively?

According to Herzberg's two-factor theory, hygiene factors include:

According to the acquired needs theory, people who have a high need for affiliation:

Organizations can motivate employees by:

Describe the reinforcement perspective on motivation.

Punishment is also referred to as avoidance learning.

Job ernichrnent is a program that links at least a portion of employees' pay on the amount of skills they possess.

Fairmont Hotels & Resorts lets its best performing employees design their rewards.This is done to ensure that the rewards are valued by the employees and serve as further motivation.Fairmont Hotels & Resorts uses to motivate its employees.

What Does It Mean to Be a Leader

Traits, Behaviors, and Relationships

Contingency Approaches to Leadership

The Leader As an Individual

Leadership Mind and Heart

Courage and Moral Leadership

Followership

Leadership Communication

Leading Teams

Developing Leadership Diversity

Leadership Power and Influence

Creating Vision and Strategic Direction

Shaping Culture and Values

Leading Change

Filters