Exam 21: Communication Therapeutic Relationships

Which statements are reflective of barriers to communication? Select all that apply.

The wife of an elderly patient begins crying after she is informed that the patient has a terminal illness. Which intervention by the nurse is best?

The nurse is caring for a patient with severe arthritis and notices a written pain medication order that appears to have an extremely high dose. The nurse places a call to the physician to question the prescription dose. Which statement below best describes an assertive communication style by the nurse in interacting with the physician regarding the pain medication order?

The nurse manager of the medical intensive care unit formed a group to help the staff cope with stress more effectively. Which comment by a group member will lead the manager to evaluate the group as successful?

The nurse is caring for a patient after abdominal surgery and notices that the urine is blood tinged. The nurse places a call to the physician regarding the color of the urine. When communicating to the physician using the SBAR format, which statement by the nurse below best describes the "R" in SBAR?

The nurse is conducting an assessment while admitting a female Chinese patient to the medical unit. Which actions will best enhance communication between the nurse and patient during the assessment? Select all that apply.

Which statement or question by the nurse indicates that the nurse-patient relationship is entering the termination phase?

After a physician discusses cancer treatment options with a patient, the patient asks the nurse which treatment should be used. Which response by the nurse is best?

The nurse is caring for an elderly woman with dementia who is frightened in the hospital room. Which is the best action by the nurse to communicate empathy and compassion?

Which statement or question by the nurse manager demonstrates an assertive approach?

A male patient being admitted in hypertensive crisis informs the nurse that he stopped taking his blood pressure medication 3 weeks ago. Which response by the nurse is best?

What is the primary purpose of communication?

A patient who speaks only French was admitted to the hospital after a motor vehicle accident. Since the nurse does not speak French, what is the best way to communicate with this patient?

The nurse is preparing a patient for a computed tomography (CT) scan of the abdomen. Patients must be NPO (nothing by mouth) for 8 hours and void several minutes before the test. Which statement by the nurse is best to help prepare the patient?

Which statements by the nurse demonstrate that active listening has occurred? Select all that apply.

A patient newly diagnosed with breast cancer tells the nurse, "I'm worried I won't survive to see my children grow up." Which response by the nurse best conveys concern and active listening?

A male patient had surgery 6 hours ago. When the nurse enters the room to turn him, the nurse notes that he is restless and grimacing. Considering the patient's nonverbal communication, what action should the nurse take first?

When using the SBAR model to communicate with a physician, what information does the nurse offer first?

In the communication process, which characteristics best describe an effective verbal message? Select all that apply.