Question 1

Emotional contagion can be unconscious or a conscious process.

Accepted Answer

A) True 
 B)False

Question 2

Rather than just saying she is angry, Angie says, "I'm angry because someone yelled at me in traffic today." She is utilizing which step in achieving emotional understanding?

Accepted Answer

A)  addressing mixed feelings 
B)  asking for what she wants 
C)  being specific 
D)  respecting emotional boundaries 
A)  addressing mixed feelings 
B)  asking for what she wants 
C)  being specific 
D)  respecting emotional boundaries

Question 3

Another term for emotional intelligence is _____.

Accepted Answer

A)  social intelligence 
B)  strategic emotionality 
C)  empathy 
D)  emotional communication 
A)  social intelligence 
B)  strategic emotionality 
C)  empathy 
D)  emotional communication

Question 4

When helping someone through grief, it is suggested that you ________.

Accepted Answer

A)  ignore leave-taking cues 
B)  try not to talk too much about the loss 
C)  choose the appropriate channel of communication 
D)  encourage the person to look on the bright side 
A)  ignore leave-taking cues 
B)  try not to talk too much about the loss 
C)  choose the appropriate channel of communication 
D)  encourage the person to look on the bright side

Question 5

Our own level of _______ enables us to distinguish between those emotions that are relevant to our choices and those emotions that are irrelevant and thereby improve decision making.

Accepted Answer

emotional

Question 6

According to _________ theory, you interpret a physiological arousal and, on the basis of this, then experience the specific emotions).

Accepted Answer

The answer of According to _________ theory, you interpret a...

Question 7

Before expressing or responding to emotions, we should ___________.

Accepted Answer

A)  think positively 
B)  examine others' emotional competence 
C)  talk extensively about our feelings 
D)  develop self-awareness 
A)  think positively 
B)  examine others' emotional competence 
C)  talk extensively about our feelings 
D)  develop self-awareness

Question 8

One important aspect of emotional intelligence is that it enables us to________ .

Accepted Answer

A)  alter the emotions of others 
B)  distinguish between relevant and irrelevant emotions 
C)  identify the stages of emotional arousal 
D)  replace verbal messages with nonverbal ones 
A)  alter the emotions of others 
B)  distinguish between relevant and irrelevant emotions 
C)  identify the stages of emotional arousal 
D)  replace verbal messages with nonverbal ones

Question 9

Discuss five guidelines for emotional expression. Which guidelines) do you find most personally beneficial?

Accepted Answer

Although each situation is different, ge

Question 10

Jesse used an example of a family in need to get his listeners to give money to his charity. Jesse used ______.

Accepted Answer

A)  a display rule 
B)  an emotional appeal 
C)  emotional blackmail 
D)  emotional labor 
A)  a display rule 
B)  an emotional appeal 
C)  emotional blackmail 
D)  emotional labor

Emotional contagion can be unconscious or a conscious process.

Rather than just saying she is angry, Angie says, "I'm angry because someone yelled at me in traffic today." She is utilizing which step in achieving emotional understanding?

Another term for emotional intelligence is _____.

When helping someone through grief, it is suggested that you ________.

Our own level of _______ enables us to distinguish between those emotions that are relevant to our choices and those emotions that are irrelevant and thereby improve decision making.

According to _________ theory, you interpret a physiological arousal and, on the basis of this, then experience the specific emotions).

Before expressing or responding to emotions, we should ___________.

One important aspect of emotional intelligence is that it enables us to________ .

Discuss five guidelines for emotional expression. Which guidelines) do you find most personally beneficial?

Jesse used an example of a family in need to get his listeners to give money to his charity. Jesse used ______.

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception of the Self and Others

Verbal Messages

Nonverbal Messages

Listening

Conversational Messages

Interpersonal Relationship Stages, Communication, and Theories

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Interpersonal Power and Influence

Filters

Exam 7: Emotional Messages

Emotional contagion can be unconscious or a conscious process.

Rather than just saying she is angry, Angie says, "I'm angry because someone yelled at me in traffic today." She is utilizing which step in achieving emotional understanding?

Another term for emotional intelligence is _____.

When helping someone through grief, it is suggested that you ________.

Our own level of _______ enables us to distinguish between those emotions that are relevant to our choices and those emotions that are irrelevant and thereby improve decision making.

According to _________ theory, you interpret a physiological arousal and, on the basis of this, then experience the specific emotions).

Before expressing or responding to emotions, we should ___________.

One important aspect of emotional intelligence is that it enables us to________ .

Discuss five guidelines for emotional expression. Which guidelines) do you find most personally beneficial?

Jesse used an example of a family in need to get his listeners to give money to his charity. Jesse used ______.

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception of the Self and Others

Verbal Messages

Nonverbal Messages

Listening

Conversational Messages

Interpersonal Relationship Stages, Communication, and Theories

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Interpersonal Power and Influence

Filters