Exam 9: Professional Relationships

Organizational Culture Theory describes and predicts

Before going to a job interview, you should do all of the following except

Whereas gossip is an unverified story or statement about the facts of a situation, rumors focus on the private, personal, or even scandalous affairs of others.

An appraisal interview is conducted to evaluate an employee's job performance.

Research reveals that, when confronted with or witnessing sexual harassment, many people feel uncomfortable and fail to report the behavior.

The accuracy of information can be reduced by up to 20 percent every time a message passes through a different level of hierarchy in an organization.

All of the following answers reflect supervisory strategies for promoting trust and openness except

An organizational subculture can be defined as a group of people who engage in behavior and share values that are different from the larger organizational culture.

"Do you think the ability to work well with colleagues is just as important as the ability to work well with your boss?" is an example of a(n)_____________ question.

All of the following strategies are commonly used to detect whether an applicant is lying during a job interview except

Before ending an interview, interviewers often ask if you have additional questions. All of the following are appropriate questions except:

"What, in your opinion, are the most significant challenges facing this industry over the next five years?" is an example of an open-ended question.

If, during a job interview, someone asks you to describe your weaknesses, you should

"Have you ever made presentations using PowerPoint software?" is an example of a(n) ____________ question.

What kind of interview do police officers use when interviewing crime witnesses and victims?

Professional relationships include superior-subordinate, co-worker, friend-romantic relationships, and customer relationships.

Sexual harassment includes sexually demeaning or offensive communication, such as circulating sexually explicit messages and jokes via email, posting sexual images in staff rooms, or making sexually demeaning comments about a coworker.

In his book, Dealing with Difficult People, Hal Plotkin recommends a six-step approach to providing feedback to such people and to helping them realize their full potential. Which of the recommendations does Plotkin identify as the first step?

A certain amount of gossip and small talk at work helps people feel closer to their coworkers.

A survey conducted by an executive search firm revealed that 95 percent of employers would reject applicants who lied about a college degree and 80 percent would not hire someone who falsified previous job titles.