Exam 18: Marketing
Exam 1: The Foodservice Industry16 Questions
Exam 2: The Systems Approach24 Questions
Exam 3: Food Safety16 Questions
Exam 4: Facility Sanitation and Safety15 Questions
Exam 5: The Menu14 Questions
Exam 6: Purchasing15 Questions
Exam 7: Receiving, Storage, and Inventory16 Questions
Exam 8: Production15 Questions
Exam 9: Service16 Questions
Exam 10: Facilities Planning and Design18 Questions
Exam 11: Equipment and Furnishings15 Questions
Exam 12: Resource Conservation18 Questions
Exam 13: Organizational Design19 Questions
Exam 14: Leadership17 Questions
Exam 15: Human Resource Management16 Questions
Exam 16: Performance Improvement17 Questions
Exam 17: Financial Management16 Questions
Exam 18: Marketing17 Questions
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A product may be an object, service, or idea.
Free
(True/False)
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Correct Answer:
True
One theory behind the success of branding as a marketing strategy is that customers are willing to pay more for a branded item. This concept, then, should have the most direct influence on which of the following financial objectives?
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(Multiple Choice)
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Correct Answer:
B
Share-of-mind promotions are based on financial, volume-based activities.
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(True/False)
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Correct Answer:
False
The advantage of offering free samples of a new product is that it reduces the risk of first-time buying.
(True/False)
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Which of the following components of the marketing mix refers to channel of distribution for goods and services?
(Multiple Choice)
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Market research indicates that customers in an employee cafeteria want more vegetarian items. Menu items are added but do not sell well. The manager of the cafeteria should:
(Multiple Choice)
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Demographics refer to the statistical data related to customer characteristics such as sex, age, and income.
(True/False)
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Identifying people within a target market according to where they live is referred to as:
(Multiple Choice)
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Match the following branded concepts with the type of branding it represents.
Correct Answer:
Premises:
Responses:
(Matching)
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A specialty line of sandwiches with its own logo has been developed by the foodservice staff at a local hospital and is sold in the food court. This represents which type of branding?
(Multiple Choice)
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Market segmentation divides the market into groups of people based on various factors. (Match the description of these factors with the type of segmentation)
Correct Answer:
Premises:
Responses:
(Matching)
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Market segmentation defines a group of people who, as individuals or an organization, have needs for products and possess the ability, willingness, and authority to make a purchase.
(True/False)
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Choosing the "point-at-sale" to display a product is an applied example at which marketing strategy?
(Multiple Choice)
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A hospital sells Dannon Yogurt in the cafeteria. This is an example of which type of branding?
(Multiple Choice)
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The point at which a customer chooses one foodservice operation over another is a result of the operation creating a competitive edge. This is referred to as the point of:
(Multiple Choice)
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A clinical dietitian wants to use a "value-added" promotion to entice working parents to participate in a healthy food preparation class. Which of the following will best achieve this goal?
(Multiple Choice)
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