Question 1

The Fair Labor Standards Act regulates:

Accepted Answer

A)  management practices involving unions 
B)  methods of wage payments and hours of work for any industry involved in interstate commerce 
C)  standards of performance management can demand from its employees 
D)  working conditions in any industry involved in interstate commerce 
A)  management practices involving unions 
B)  methods of wage payments and hours of work for any industry involved in interstate commerce 
C)  standards of performance management can demand from its employees 
D)  working conditions in any industry involved in interstate commerce B

Question 2

The best way to train a new employee is to:

Accepted Answer

A)  explain the job to the employee and then put her on the job 
B)  get the employee ready to learn, and then demonstrate how the job should be done step-by-step 
C)  let the employee observe someone doing his job and then put her on her own 
D)  show the employee where he will work, introduce him to the other employees, and assign his duties 
A)  explain the job to the employee and then put her on the job 
B)  get the employee ready to learn, and then demonstrate how the job should be done step-by-step 
C)  let the employee observe someone doing his job and then put her on her own 
D)  show the employee where he will work, introduce him to the other employees, and assign his duties B

Question 3

The minimum wage that must be paid varies from state to state.

Accepted Answer

A) True 
 B)False  True

Question 4

(Place the letter of the title of the legislation in Column B that prohibits discrimination based on each of the characteristics listed in Column A. Answers from Column B may be used more than once, but there is only one correct answer to each question.)

Accepted Answer

1-B 
2-E

Question 5

The Act that created a board to hear unfair labor practice cases and to administer the election procedures for determining authorized bargaining agents is:
A. the Labor-Management Reporting and Disclosure Act of 1959
B. the National Labor Relations Act
C. the Norris-LaGuardia Act
D. the Taft-Hartley Act

Accepted Answer

A) True 
 B)False

Question 6

The Wagner Act, Taft-Hartley Act, and the Landrum-Griffin Acts provided the foundation for the rules and regulation of:

Accepted Answer

A)  food processing 
B)  interstate food transport 
C)  labor relations 
D)  nutrition labeling 
A)  food processing 
B)  interstate food transport 
C)  labor relations 
D)  nutrition labeling

Question 7

Discipline should always be:

Accepted Answer

A)  Hot and hasty 
B)  Immediate and oral 
C)  Impersonal and consistent 
D)  In private and in writing 
A)  Hot and hasty 
B)  Immediate and oral 
C)  Impersonal and consistent 
D)  In private and in writing

Question 8

Unionization came about to address the needs of management.

Accepted Answer

A) True 
 B)False

Question 9

Match between columns
                        Premises: BARS
OJT
ADA
NLRA
EEOC
OSHA

Accepted Answer

The Answer of training and safety and affirmative action and is...

Question 10

Interviewing is a means of communicating.

Accepted Answer

A) True 
 B)False

Question 11

If a number of employees are being trained, which one of the following procedures will be most helpful in improving their progress?

Accepted Answer

A)  informing them from time to time that their progress is satisfactory 
B)  informing them of their progress only at the end of the training period 
C)  keeping them fully and honestly informed of their progress 
D)  telling them that they are not doing well and must work harder 
A)  informing them from time to time that their progress is satisfactory 
B)  informing them of their progress only at the end of the training period 
C)  keeping them fully and honestly informed of their progress 
D)  telling them that they are not doing well and must work harder

Question 12

Skill standards

Accepted Answer

A)  define the level of performance to achieve success 
B)  have been set for all positions in foodservice 
C)  are set by each individual company 
D)  measure an individuals ability to perform certain tasks 
A)  define the level of performance to achieve success 
B)  have been set for all positions in foodservice 
C)  are set by each individual company 
D)  measure an individuals ability to perform certain tasks

Question 13

Hours beyond 8 hours in a single day is considered to be overtime.

Accepted Answer

A) True 
 B)False

Question 14

Integrated staffing means

Accepted Answer

A)  orienting new employees into the organization 
B)  designing work so that it is fully integrated 
C)  making sure that the workforce is diverse 
D)  moving employees into, through, and out of the organization 
A)  orienting new employees into the organization 
B)  designing work so that it is fully integrated 
C)  making sure that the workforce is diverse 
D)  moving employees into, through, and out of the organization

Question 15

It is time to give performance appraisals to your employees. Your office is small, and you share it with your administrative clerk. To properly carry out the performance appraisal interviews, which of the following options would be best?

Accepted Answer

A)  ask each employee to come in early or stay late so that you can use your office when the clerk is not there 
B)  ask the clerk to find another office or space to work in until the appraisals are finished 
C)  find a private office or space for yourself in which to conduct the interviews 
D)  hold the .interview in your office during regular hours when the clerk is present 
A)  ask each employee to come in early or stay late so that you can use your office when the clerk is not there 
B)  ask the clerk to find another office or space to work in until the appraisals are finished 
C)  find a private office or space for yourself in which to conduct the interviews 
D)  hold the .interview in your office during regular hours when the clerk is present

Question 16

A supervisor's main purpose in training employees on a job is to:

Accepted Answer

A)  be certain that a new employee learns all the jobs in the section 
B)  gain their respect by evidence of his/her comprehensive knowledge of the job 
C)  keep the employees busy when the workload is light 
D)  teach an employee correct work methods as quickly as possible 
A)  be certain that a new employee learns all the jobs in the section 
B)  gain their respect by evidence of his/her comprehensive knowledge of the job 
C)  keep the employees busy when the workload is light 
D)  teach an employee correct work methods as quickly as possible

The Fair Labor Standards Act regulates:

The best way to train a new employee is to:

The minimum wage that must be paid varies from state to state.

(Place the letter of the title of the legislation in Column B that prohibits discrimination based on each of the characteristics listed in Column A. Answers from Column B may be used more than once, but there is only one correct answer to each question.)

The Wagner Act, Taft-Hartley Act, and the Landrum-Griffin Acts provided the foundation for the rules and regulation of:

Discipline should always be:

Unionization came about to address the needs of management.

Interviewing is a means of communicating.

If a number of employees are being trained, which one of the following procedures will be most helpful in improving their progress?

Skill standards

Hours beyond 8 hours in a single day is considered to be overtime.

Integrated staffing means

It is time to give performance appraisals to your employees. Your office is small, and you share it with your administrative clerk. To properly carry out the performance appraisal interviews, which of the following options would be best?

A supervisor's main purpose in training employees on a job is to:

The Foodservice Industry

The Systems Approach

Food Safety

Facility Sanitation and Safety

The Menu

Purchasing

Receiving, Storage, and Inventory

Production

Service

Facilities Planning and Design

Equipment and Furnishings

Resource Conservation

Organizational Design

Leadership

Performance Improvement

Financial Management

Marketing

Filters

Exam 15: Human Resource Management

The Fair Labor Standards Act regulates:

The best way to train a new employee is to:

The minimum wage that must be paid varies from state to state.

(Place the letter of the title of the legislation in Column B that prohibits discrimination based on each of the characteristics listed in Column A. Answers from Column B may be used more than once, but there is only one correct answer to each question.)

The Wagner Act, Taft-Hartley Act, and the Landrum-Griffin Acts provided the foundation for the rules and regulation of:

Discipline should always be:

Unionization came about to address the needs of management.

Interviewing is a means of communicating.

If a number of employees are being trained, which one of the following procedures will be most helpful in improving their progress?

Skill standards

Hours beyond 8 hours in a single day is considered to be overtime.

Integrated staffing means

It is time to give performance appraisals to your employees. Your office is small, and you share it with your administrative clerk. To properly carry out the performance appraisal interviews, which of the following options would be best?

A supervisor's main purpose in training employees on a job is to:

The Foodservice Industry

The Systems Approach

Food Safety

Facility Sanitation and Safety

The Menu

Purchasing

Receiving, Storage, and Inventory

Production

Service

Facilities Planning and Design

Equipment and Furnishings

Resource Conservation

Organizational Design

Leadership

Performance Improvement

Financial Management

Marketing

Filters