Exam 17: Human Resource Policies and Practices

Charlie Woods started working for E-Z Freeze, a major frozen food company, as a college intern. Most recently, Charlie had held the position of VP Marketing. Now however, as a result of a change in corporate leadership, Charlie finds himself unemployed for the first time in decades. Looking for a new job has been an eye-opening experience for Charlie. He has been especially frustrated with his lack of success in getting even a call back for the applications he has completed online. Which of the following best describes why Charlie may not be getting the initial feedback he thinks he should be receiving?

Elaborate sets of performance-simulation tests specifically designed to evaluate a candidate's managerial potential are ________.

Performance evaluations identify training and development needs.

When an appraiser rates employees based on items on a continuum with the points reflecting actual behaviors on a given job, this type of evaluation is called ________.

Written tests are used during the ________ stage of the selection process.

Describe the four general skill categories addressed by most employee training activities.

You are introducing self-managed teams and implementing quality-management programs. It would be important to conduct training in ________ skills.

Which approach to performance evaluation rank-orders employees from best to worst?

Which of the following is the least predictive set of criteria used to evaluate employees?

The group order ranking method of performance evaluation combines major elements from the critical incident and graphic rating scale approaches.

Most training is directed at upgrading and improving an employee's ________ skills.

What are the three major types of behavior that constitute performance at work?

Which of the following is most likely to be the fastest growing training medium?

Work-life conflicts became noticeable in the 1980s when ________.

Which of the following, if true, will weaken the company's decision?

Under the Americans with Disabilities Act, firms cannot require employees to pass a medical exam before or after a job offer is made.

Which of the following is an on-the-job training method?

Lewis is a sales representative for his company. He is attending a company training program about the types of expenses that are considered legal deductions for tax purposes and how to distinguish between personal expenses and business expenses. Lewis is attending training to improve his ________ skills.

Compare and contrast between on-the-job training and off-the-job training.

The performance review should be designed more as a counseling activity than as a judgment process.