Question 1

Provide some suggestions for improving performance evaluations.

Accepted Answer

Although there are no protections that w

Question 2

Which of the following tends to have a disproportionate amount of influence on employee selection decisions?

Accepted Answer

A) interview 
B) written test 
C) performance-simulation test 
D) work sampling method 
E) personality test 
A) interview 
B) written test 
C) performance-simulation test 
D) work sampling method 
E) personality test

Question 3

Which of the following evaluation methods focuses the evaluator's attention on those behaviors that are key to executing a job effectively?

Accepted Answer

A) forced comparison 
B) critical incident 
C) graphic rating scale 
D) behaviorally anchored rating scale 
E) written essay 
A) forced comparison 
B) critical incident 
C) graphic rating scale 
D) behaviorally anchored rating scale 
E) written essay

Question 4

Performance evaluations are used to ________.

Accepted Answer

A) improve group cohesiveness 
B) define departmental structure 
C) help management make HR decisions 
D) identify how jobs are completed 
E) decrease conformity within organizations 
A) improve group cohesiveness 
B) define departmental structure 
C) help management make HR decisions 
D) identify how jobs are completed 
E) decrease conformity within organizations

Question 5

Some of the most effective recruiting techniques include internal referrals, internship programs, and other methods that give potential applicants enough information to adequately evaluate the roles they may be occupying.

Accepted Answer

A) True 
 B)False

Question 6

Your organization is situated in an urban area where many students do not finish high school. You will probably first have to address the skill category termed ________ skills.

Accepted Answer

A) basic 
B) technical 
C) interpersonal 
D) problem-solving 
E) managerial 
A) basic 
B) technical 
C) interpersonal 
D) problem-solving 
E) managerial

Question 7

Treating co-workers with respect, making constructive suggestions, and saying positive things about the workplace are a part of the ________ behavior that constitutes performance at work.

Accepted Answer

A) citizenship 
B) counterproductivity 
C) social loafing 
D) deviant workplace 
E) satisficing 
A) citizenship 
B) counterproductivity 
C) social loafing 
D) deviant workplace 
E) satisficing

Question 8

Graphic rating scales are less time consuming to develop and administer and allow for quantitative analysis and comparison.

Accepted Answer

A) True 
 B)False

Question 9

Describe and discuss the use of written essays as a means of performance evaluation.

Accepted Answer

Probably the simplest method is to write

Question 10

The behavioral structured interview is built on the assumption that ________.

Accepted Answer

A) past behavior is the best predictor of future behavior 
B) technical knowledge and skills are the best predictor of job performance 
C) personality is the best predictor of job performance 
D) personality and mood are highly correlated 
E) technical knowledge and job performance are highly correlated 
A) past behavior is the best predictor of future behavior 
B) technical knowledge and skills are the best predictor of job performance 
C) personality is the best predictor of job performance 
D) personality and mood are highly correlated 
E) technical knowledge and job performance are highly correlated

Question 11

Formal performance appraisals are used more frequently in countries that ________.

Accepted Answer

A) value status quo and rigidity 
B) are low in assertiveness 
C) are low in uncertainty avoidance 
D) are low in in-group collectivism 
E) have long-term orientation 
A) value status quo and rigidity 
B) are low in assertiveness 
C) are low in uncertainty avoidance 
D) are low in in-group collectivism 
E) have long-term orientation

Question 12

Drug testing is controversial. Which of the following is an argument used against drug testing?

Accepted Answer

A) The results of drug tests can be faked easily. 
B) Drug use is a private matter. 
C) Drug tests are costly. 
D) Drug tests are generally inaccurate. 
E) Drug tests are injurious to a person's health. 
A) The results of drug tests can be faked easily. 
B) Drug use is a private matter. 
C) Drug tests are costly. 
D) Drug tests are generally inaccurate. 
E) Drug tests are injurious to a person's health.

Question 13

Which of the following statements is most likely to be true regarding behavioral structured interviews?

Accepted Answer

A) They are most useful when interviewing knowledge workers. 
B) They increase an interviewer's reliance on his or her "gut feelings." 
C) They are conducted in a similar manner as audition-type interviews. 
D) They are useful only for interviewing nonskilled workers. 
E) They increase the effectiveness of the interview technique. 
A) They are most useful when interviewing knowledge workers. 
B) They increase an interviewer's reliance on his or her "gut feelings." 
C) They are conducted in a similar manner as audition-type interviews. 
D) They are useful only for interviewing nonskilled workers. 
E) They increase the effectiveness of the interview technique.

Question 14

In order to assess the management skills of the applicants, Scarlet should ________.

Accepted Answer

A) use an assessment center 
B) verify the applicants' job histories 
C) conduct a medical test 
D) conduct a drug test 
E) conduct a behavioral assessment test 
A) use an assessment center 
B) verify the applicants' job histories 
C) conduct a medical test 
D) conduct a drug test 
E) conduct a behavioral assessment test

Question 15

Discuss the problems underlying the work-life conflict and explain some of the techniques that an organization can use to help employees achieve the work-life balance.

Accepted Answer

Time pressures aren't the primary proble

Question 16

Which of the following work-life initiatives is a direct service?

Accepted Answer

A) elder care resources 
B) adoption assistance 
C) job sharing 
D) direct financial assistance 
E) onsite child care 
A) elder care resources 
B) adoption assistance 
C) job sharing 
D) direct financial assistance 
E) onsite child care

Question 17

Employees who think HR practices are established to improve performance and benefit workers reciprocate these feelings with greater commitment and performance.

Accepted Answer

A) True 
 B)False

Question 18

Imagine that you are a manager of a multifaceted manufacturing operation with a new crew of twenty arriving for training. The crew is comprised of different types of learners. Describe a training program comprised of three different sessions that would cater to four different individual learning styles. State whether each of the training sessions would be on-the-job or off-the-job training and whether it is formal or informal.

Accepted Answer

In the first session, a good manager cou

Question 19

Describe and discuss the critical incidents method of performance evaluation.

Accepted Answer

Critical incidents focus the evaluator's

Question 20

Due to the passage of the Americans with Disabilities Act, job applicants ________.

Accepted Answer

A) can be subjected to a drug test only if they are being considered for senior-level management positions 
B) are never required to submit to a physical exam for a job 
C) cannot be subjected to a work-sample test after a contingent job offer 
D) cannot be subjected to behavioral assessment tests before a contingent offer 
E) may be required to undergo a medical examination after they receive a contingent offer 
A) can be subjected to a drug test only if they are being considered for senior-level management positions 
B) are never required to submit to a physical exam for a job 
C) cannot be subjected to a work-sample test after a contingent job offer 
D) cannot be subjected to behavioral assessment tests before a contingent offer 
E) may be required to undergo a medical examination after they receive a contingent offer

Provide some suggestions for improving performance evaluations.

Which of the following tends to have a disproportionate amount of influence on employee selection decisions?

Which of the following evaluation methods focuses the evaluator's attention on those behaviors that are key to executing a job effectively?

Performance evaluations are used to ________.

Some of the most effective recruiting techniques include internal referrals, internship programs, and other methods that give potential applicants enough information to adequately evaluate the roles they may be occupying.

Your organization is situated in an urban area where many students do not finish high school. You will probably first have to address the skill category termed ________ skills.

Treating co-workers with respect, making constructive suggestions, and saying positive things about the workplace are a part of the ________ behavior that constitutes performance at work.

Graphic rating scales are less time consuming to develop and administer and allow for quantitative analysis and comparison.

Describe and discuss the use of written essays as a means of performance evaluation.

The behavioral structured interview is built on the assumption that ________.

Formal performance appraisals are used more frequently in countries that ________.

Drug testing is controversial. Which of the following is an argument used against drug testing?

Which of the following statements is most likely to be true regarding behavioral structured interviews?

In order to assess the management skills of the applicants, Scarlet should ________.

Discuss the problems underlying the work-life conflict and explain some of the techniques that an organization can use to help employees achieve the work-life balance.

Which of the following work-life initiatives is a direct service?

Employees who think HR practices are established to improve performance and benefit workers reciprocate these feelings with greater commitment and performance.

Describe and discuss the critical incidents method of performance evaluation.

Due to the passage of the Americans with Disabilities Act, job applicants ________.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

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Exam 17: Human Resource Policies and Practices

Provide some suggestions for improving performance evaluations.

Which of the following tends to have a disproportionate amount of influence on employee selection decisions?

Which of the following evaluation methods focuses the evaluator's attention on those behaviors that are key to executing a job effectively?

Performance evaluations are used to ________.

Some of the most effective recruiting techniques include internal referrals, internship programs, and other methods that give potential applicants enough information to adequately evaluate the roles they may be occupying.

Your organization is situated in an urban area where many students do not finish high school. You will probably first have to address the skill category termed ________ skills.

Treating co-workers with respect, making constructive suggestions, and saying positive things about the workplace are a part of the ________ behavior that constitutes performance at work.

Graphic rating scales are less time consuming to develop and administer and allow for quantitative analysis and comparison.

Describe and discuss the use of written essays as a means of performance evaluation.

The behavioral structured interview is built on the assumption that ________.

Formal performance appraisals are used more frequently in countries that ________.

Drug testing is controversial. Which of the following is an argument used against drug testing?

Which of the following statements is most likely to be true regarding behavioral structured interviews?

In order to assess the management skills of the applicants, Scarlet should ________.

Discuss the problems underlying the work-life conflict and explain some of the techniques that an organization can use to help employees achieve the work-life balance.

Which of the following work-life initiatives is a direct service?

Employees who think HR practices are established to improve performance and benefit workers reciprocate these feelings with greater commitment and performance.

Describe and discuss the critical incidents method of performance evaluation.

Due to the passage of the Americans with Disabilities Act, job applicants ________.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Organizational Change and Stress Management

Filters