Question 1

What specific activities listed below are part of the controlling function?

Accepted Answer

A) recruiting prospective employees 
B) giving each subordinate a specific task 
C) checking to see how actual performance compares with standards 
D) developing rules and procedures 
E) training and developing employees 
A) recruiting prospective employees 
B) giving each subordinate a specific task 
C) checking to see how actual performance compares with standards 
D) developing rules and procedures 
E) training and developing employees

Question 2

The performance of human resource departments is evaluated based on .

Accepted Answer

A) measurable evidence of efficiency 
B) measurable evidence of effectiveness 
C) anecdotal evidence 
D) qualitative measures of success 
E) both A and B 
A) measurable evidence of efficiency 
B) measurable evidence of effectiveness 
C) anecdotal evidence 
D) qualitative measures of success 
E) both A and B

Question 3

The metric can be used as a measurement to show improvements to savings in recruitment and retention costs.

Accepted Answer

A) cost per hire 
B) time to fill 
C) HR expense factor 
D) absence rate 
E) human capital ROI 
A) cost per hire 
B) time to fill 
C) HR expense factor 
D) absence rate 
E) human capital ROI

Question 4

Which basic function of management includes setting standards such a sales quotas and quality standards?

Accepted Answer

A) organizing 
B) planning 
C) controlling 
D) leading 
E) staffing 
A) organizing 
B) planning 
C) controlling 
D) leading 
E) staffing

Question 5

Which basic function of management includes establishing goals and standards, developing rules and procedures, and forecasting?

Accepted Answer

A) leading 
B) planning 
C) staffing 
D) organizing 
E) motivating 
A) leading 
B) planning 
C) staffing 
D) organizing 
E) motivating

Question 6

CFOs tend to believe that human capital has no positive effect on business outcomes like growth and profitability.

Accepted Answer

A) True 
 B)False

Question 7

With the aging of its workforce, America is facing a demographic shift as significant as the massive entry of women into the workforce that began in the 1960s.

Accepted Answer

A) True 
 B)False

Question 8

What are the four categories of proficiencies required today for human resource managers? Explain the meaning of each type of proficiency.

Accepted Answer

The four categories of proficiencies are

Question 9

Firms can use the as a benchmark for the cost per hire metric.

Accepted Answer

A) Employer Costs for Employee Compensation Report 
B) BNA Turnover Report 
C) BNA/ Cost Per Hire Staffing Metrics Survey 
D) BNA Job Absence Report 
E) none of the above 
A) Employer Costs for Employee Compensation Report 
B) BNA Turnover Report 
C) BNA/ Cost Per Hire Staffing Metrics Survey 
D) BNA Job Absence Report 
E) none of the above

Question 10

Human resource managers can complete professional certification exams to earn the SPHR or PHR certificates.

Accepted Answer

A) True 
 B)False

Question 11

Strategic human resource management refers to .

Accepted Answer

A) extending a firm's sales, ownership, and manufacturing to new markets 
B) planning the balance of internal strengths and weaknesses with external opportunities and threats to maintain competitive advantage 
C) formulating and executing human resource policies and practices that produce the employee competencies and behaviors the company needs to achieve strategic aims 
D) managing a firm's insurance benefits administration process 
E) emphasizing the knowledge, education, training, skills, and expertise of a firm's workers 
A) extending a firm's sales, ownership, and manufacturing to new markets 
B) planning the balance of internal strengths and weaknesses with external opportunities and threats to maintain competitive advantage 
C) formulating and executing human resource policies and practices that produce the employee competencies and behaviors the company needs to achieve strategic aims 
D) managing a firm's insurance benefits administration process 
E) emphasizing the knowledge, education, training, skills, and expertise of a firm's workers

Question 12

Firms can use the as a benchmark for the time to fill metric.

Accepted Answer

A) BNA/ Cost Per Hire Staffing Metrics Survey 
B) Employer Costs for Employee Compensation Report 
C) BNA Turnover Report 
D) BNA Job Absence Report 
E) none of the above 
A) BNA/ Cost Per Hire Staffing Metrics Survey 
B) Employer Costs for Employee Compensation Report 
C) BNA Turnover Report 
D) BNA Job Absence Report 
E) none of the above

Question 13

Celeste spends most of her time at work setting goals and standards and developing rules and procedures. Which function of management does Celeste specialize in?

Accepted Answer

A) leading 
B) planning 
C) staffing 
D) organizing 
E) motivating 
A) leading 
B) planning 
C) staffing 
D) organizing 
E) motivating

Question 14

High-performance work systems include all of the following practices except .

Accepted Answer

A) productivity measurement 
B) employment security 
C) selective hiring 
D) information sharing 
E) network monitoring 
A) productivity measurement 
B) employment security 
C) selective hiring 
D) information sharing 
E) network monitoring

Question 15

The planning function of management includes establishing goals and standards and developing forecasts.

Accepted Answer

A) True 
 B)False

Question 16

HR portals represent a form of outsourcing.

Accepted Answer

A) True 
 B)False

Question 17

The Sarbanes-Oxley Act is intended to curb erroneous corporate financial reporting.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following benefits of human capital is most identified by the highest percentage of CFOs?

Accepted Answer

A) customer satisfaction 
B) growth 
C) product innovation 
D) speed to market 
E) profitability 
A) customer satisfaction 
B) growth 
C) product innovation 
D) speed to market 
E) profitability

Question 19

Which term below is used to refer to a set of quantitative performance measures human resource managers use to assess their operations?

Accepted Answer

A) tools 
B) metrics 
C) ASPs 
D) benchmarks 
E) statistics 
A) tools 
B) metrics 
C) ASPs 
D) benchmarks 
E) statistics

Question 20

Which of the following job titles indicates a position in human resources?

Accepted Answer

A) recruiter 
B) training specialist 
C) job analyst 
D) EEO coordinator 
E) all of the above 
A) recruiter 
B) training specialist 
C) job analyst 
D) EEO coordinator 
E) all of the above

What specific activities listed below are part of the controlling function?

The performance of human resource departments is evaluated based on .

The metric can be used as a measurement to show improvements to savings in recruitment and retention costs.

Which basic function of management includes setting standards such a sales quotas and quality standards?

Which basic function of management includes establishing goals and standards, developing rules and procedures, and forecasting?

CFOs tend to believe that human capital has no positive effect on business outcomes like growth and profitability.

With the aging of its workforce, America is facing a demographic shift as significant as the massive entry of women into the workforce that began in the 1960s.

What are the four categories of proficiencies required today for human resource managers? Explain the meaning of each type of proficiency.

Firms can use the as a benchmark for the cost per hire metric.

Human resource managers can complete professional certification exams to earn the SPHR or PHR certificates.

Strategic human resource management refers to .

Firms can use the as a benchmark for the time to fill metric.

Celeste spends most of her time at work setting goals and standards and developing rules and procedures. Which function of management does Celeste specialize in?

High-performance work systems include all of the following practices except .

The planning function of management includes establishing goals and standards and developing forecasts.

HR portals represent a form of outsourcing.

The Sarbanes-Oxley Act is intended to curb erroneous corporate financial reporting.

Which of the following benefits of human capital is most identified by the highest percentage of CFOs?

Which term below is used to refer to a set of quantitative performance measures human resource managers use to assess their operations?

Which of the following job titles indicates a position in human resources?

Equal Opportunity and the Law

Strategic Human Resource Management and the Hr Scorecard

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Chaper 7 Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Managing Careers

Establishing Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in Hr Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

HR Management and Organizational Strategy: Key Concepts and Considerations

Filters

Exam 1: Introduction to Human Resource Management

What specific activities listed below are part of the controlling function?

The performance of human resource departments is evaluated based on .

The metric can be used as a measurement to show improvements to savings in recruitment and retention costs.

Which basic function of management includes setting standards such a sales quotas and quality standards?

Which basic function of management includes establishing goals and standards, developing rules and procedures, and forecasting?

CFOs tend to believe that human capital has no positive effect on business outcomes like growth and profitability.

With the aging of its workforce, America is facing a demographic shift as significant as the massive entry of women into the workforce that began in the 1960s.

What are the four categories of proficiencies required today for human resource managers? Explain the meaning of each type of proficiency.

Firms can use the as a benchmark for the cost per hire metric.

Human resource managers can complete professional certification exams to earn the SPHR or PHR certificates.

Strategic human resource management refers to .

Firms can use the as a benchmark for the time to fill metric.

Celeste spends most of her time at work setting goals and standards and developing rules and procedures. Which function of management does Celeste specialize in?

High-performance work systems include all of the following practices except .

The planning function of management includes establishing goals and standards and developing forecasts.

HR portals represent a form of outsourcing.

The Sarbanes-Oxley Act is intended to curb erroneous corporate financial reporting.

Which of the following benefits of human capital is most identified by the highest percentage of CFOs?

Which term below is used to refer to a set of quantitative performance measures human resource managers use to assess their operations?

Which of the following job titles indicates a position in human resources?

Equal Opportunity and the Law

Strategic Human Resource Management and the Hr Scorecard

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Chaper 7 Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Managing Careers

Establishing Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in Hr Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

HR Management and Organizational Strategy: Key Concepts and Considerations

Filters