Question 1

Equal employment laws lay out what a supervisor can and cannot say and do when dealing with labor unions.

Accepted Answer

A) True 
 B)False

Question 2

The term, , refers to an integrated set of human resource management policies and practices that together result in superior employee performance.

Accepted Answer

A) strategic planning 
B) human resource scorecard approach 
C) strategic human resource management 
D) high-performance work system 
E) benchmarking 
A) strategic planning 
B) human resource scorecard approach 
C) strategic human resource management 
D) high-performance work system 
E) benchmarking

Question 3

All of the following are examples of human resource job duties except .

Accepted Answer

A) recruiter 
B) equal employment opportunity coordinator 
C) labor relations specialist 
D) compensation manager 
E) financial advisor 
A) recruiter 
B) equal employment opportunity coordinator 
C) labor relations specialist 
D) compensation manager 
E) financial advisor

Question 4

The time to fill metric illustrates the efficiency of the firm's recruiting function.

Accepted Answer

A) True 
 B)False

Question 5

As baby boomers retire from the workforce, there will be more people entering the labor pool than leaving it.

Accepted Answer

A) True 
 B)False

Question 6

In 2003, Congress passed the Sarbanes-Oxley Act. Explain the activities the Act requires of publicly-traded companies.

Accepted Answer

The Sarbanes-Oxley Act helps to ensure t

Question 7

The metric views human resource expenses in relation to the total operating expenses of the organization.

Accepted Answer

A) health care costs per employee 
B) human capital value added 
C) human capital ROI 
D) revenue factor 
E) HR expense factor 
A) health care costs per employee 
B) human capital value added 
C) human capital ROI 
D) revenue factor 
E) HR expense factor

Question 8

The basic functions of management include all of the following except .

Accepted Answer

A) staffing 
B) leading 
C) organizing 
D) planning 
E) motivating 
A) staffing 
B) leading 
C) organizing 
D) planning 
E) motivating

Question 9

The SHRM Human Resource Certification exams include testing on management practices, staffing, development, compensation, labor relations, and health and safety.

Accepted Answer

A) True 
 B)False

Question 10

The cost per hire is equal to .

Accepted Answer

A) total days elapsed to fill requisitions divided by the number hired 
B) revenue minus operating expense minus compensation and benefit cost divided by the total number of full-time equivalents (FT
E)  
C) advertising plus agency fees plus employee referrals plus travel costs of applicant plus relocation costs plus recruiter pay and benefits divided by number of hires 
D) revenue divided by the total number of full-time equivalents (FT
E)  
E) HR expense divided by the total operating expense 
A) total days elapsed to fill requisitions divided by the number hired 
B) revenue minus operating expense minus compensation and benefit cost divided by the total number of full-time equivalents (FT
E)  
C) advertising plus agency fees plus employee referrals plus travel costs of applicant plus relocation costs plus recruiter pay and benefits divided by number of hires 
D) revenue divided by the total number of full-time equivalents (FT
E)  
E) HR expense divided by the total operating expense

Question 11

The HR expense factor is equal to .

Accepted Answer

A) revenue minus operating expense minus compensation and benefit cost divided by the total number of full-time equivalents (FT
E)  
B) revenue divided by the total number of full-time equivalents (FT
E)  
C) advertising plus agency fees plus employee referrals plus travel costs of applicant plus relocation costs plus recruiter pay and benefits divided by number of hires 
D) total days elapsed to fill requisitions divided by the number hired 
E) HR expense divided by the total operating expense 
A) revenue minus operating expense minus compensation and benefit cost divided by the total number of full-time equivalents (FT
E)  
B) revenue divided by the total number of full-time equivalents (FT
E)  
C) advertising plus agency fees plus employee referrals plus travel costs of applicant plus relocation costs plus recruiter pay and benefits divided by number of hires 
D) total days elapsed to fill requisitions divided by the number hired 
E) HR expense divided by the total operating expense

Question 12

Over the next few years, employers may face a severe labor shortage because .

Accepted Answer

A) one-third of single mothers are not in the labor force 
B) there are fewer people entering the job market than there are retiring baby boomers 
C) people are living longer 
D) Hispanics will represent 11% of the civilian labor force 
E) all of the above 
A) one-third of single mothers are not in the labor force 
B) there are fewer people entering the job market than there are retiring baby boomers 
C) people are living longer 
D) Hispanics will represent 11% of the civilian labor force 
E) all of the above

Question 13

What tactic will employers likely have to take to fill openings left by retiring employees?

Accepted Answer

A) providing elder care 
B) lowering the retirement age 
C) hiring more women 
D) rehiring retirees 
E) instituting flexible work hours 
A) providing elder care 
B) lowering the retirement age 
C) hiring more women 
D) rehiring retirees 
E) instituting flexible work hours

Question 14

What metric evaluates retention efforts by an organization?

Accepted Answer

A) turnover rate 
B) cost per hire 
C) absence rate 
D) time to fill 
E) HR expense factor 
A) turnover rate 
B) cost per hire 
C) absence rate 
D) time to fill 
E) HR expense factor

Question 15

The proportion of women in the workforce is projected to .

Accepted Answer

A) increase at a decreasing rate 
B) increase significantly over the coming decade 
C) decrease as more women decide to stay home with children 
D) stop growing 
E) decrease at an increasing rate 
A) increase at a decreasing rate 
B) increase significantly over the coming decade 
C) decrease as more women decide to stay home with children 
D) stop growing 
E) decrease at an increasing rate

Question 16

Ratios are quantitative performance measures used to assess operations.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following questions is not associated with the essence of strategic planning?

Accepted Answer

A) Where are we now as a business? 
B) How much must we earn in profits? 
C) How should we get there? 
D) Where do we want to be? 
E) all of the questions above are associated with strategic planning 
A) Where are we now as a business? 
B) How much must we earn in profits? 
C) How should we get there? 
D) Where do we want to be? 
E) all of the questions above are associated with strategic planning

Question 18

Which of the following types of laws does not affect the decisions of human resource managers?

Accepted Answer

A) occupational safety and health laws 
B) labor laws 
C) advertising regulations 
D) equal employment laws 
E) all of the above affect the decisions of human resource managers 
A) occupational safety and health laws 
B) labor laws 
C) advertising regulations 
D) equal employment laws 
E) all of the above affect the decisions of human resource managers

Question 19

Autonomy is the right to make decisions, direct the work of others, and give orders.

Accepted Answer

A) True 
 B)False

Question 20

Royall & Company streamlined its annual benefits package enrollments by digitizing and aggregating the former paper benefits reports, electronic spreadsheets, and benefit summaries and providing the materials at a single location on the company intranet. Royall is using a(n).

Accepted Answer

A) customer relationship management system 
B) database 
C) data warehouse 
D) outsourcing model 
E) HR portal 
A) customer relationship management system 
B) database 
C) data warehouse 
D) outsourcing model 
E) HR portal

Equal employment laws lay out what a supervisor can and cannot say and do when dealing with labor unions.

The term, , refers to an integrated set of human resource management policies and practices that together result in superior employee performance.

All of the following are examples of human resource job duties except .

The time to fill metric illustrates the efficiency of the firm's recruiting function.

As baby boomers retire from the workforce, there will be more people entering the labor pool than leaving it.

In 2003, Congress passed the Sarbanes-Oxley Act. Explain the activities the Act requires of publicly-traded companies.

The metric views human resource expenses in relation to the total operating expenses of the organization.

The basic functions of management include all of the following except .

The SHRM Human Resource Certification exams include testing on management practices, staffing, development, compensation, labor relations, and health and safety.

The cost per hire is equal to .

The HR expense factor is equal to .

Over the next few years, employers may face a severe labor shortage because .

What tactic will employers likely have to take to fill openings left by retiring employees?

What metric evaluates retention efforts by an organization?

The proportion of women in the workforce is projected to .

Ratios are quantitative performance measures used to assess operations.

Which of the following questions is not associated with the essence of strategic planning?

Which of the following types of laws does not affect the decisions of human resource managers?

Autonomy is the right to make decisions, direct the work of others, and give orders.

Royall & Company streamlined its annual benefits package enrollments by digitizing and aggregating the former paper benefits reports, electronic spreadsheets, and benefit summaries and providing the materials at a single location on the company intranet. Royall is using a(n).

Equal Opportunity and the Law

Strategic Human Resource Management and the Hr Scorecard

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Chaper 7 Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Managing Careers

Establishing Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in Hr Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

HR Management and Organizational Strategy: Key Concepts and Considerations

Filters

Exam 1: Introduction to Human Resource Management

Equal employment laws lay out what a supervisor can and cannot say and do when dealing with labor unions.

The term, , refers to an integrated set of human resource management policies and practices that together result in superior employee performance.

All of the following are examples of human resource job duties except .

The time to fill metric illustrates the efficiency of the firm's recruiting function.

As baby boomers retire from the workforce, there will be more people entering the labor pool than leaving it.

In 2003, Congress passed the Sarbanes-Oxley Act. Explain the activities the Act requires of publicly-traded companies.

The metric views human resource expenses in relation to the total operating expenses of the organization.

The basic functions of management include all of the following except .

The SHRM Human Resource Certification exams include testing on management practices, staffing, development, compensation, labor relations, and health and safety.

The cost per hire is equal to .

The HR expense factor is equal to .

Over the next few years, employers may face a severe labor shortage because .

What tactic will employers likely have to take to fill openings left by retiring employees?

What metric evaluates retention efforts by an organization?

The proportion of women in the workforce is projected to .

Ratios are quantitative performance measures used to assess operations.

Which of the following questions is not associated with the essence of strategic planning?

Which of the following types of laws does not affect the decisions of human resource managers?

Autonomy is the right to make decisions, direct the work of others, and give orders.

Royall & Company streamlined its annual benefits package enrollments by digitizing and aggregating the former paper benefits reports, electronic spreadsheets, and benefit summaries and providing the materials at a single location on the company intranet. Royall is using a(n).

Equal Opportunity and the Law

Strategic Human Resource Management and the Hr Scorecard

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Chaper 7 Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Managing Careers

Establishing Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in Hr Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

HR Management and Organizational Strategy: Key Concepts and Considerations

Filters