Question 1

Differences in race, gender, and national origin of organizational members pertain to___________ .

Accepted Answer

A) organizational design 
B) diversity 
C) competitive advantage 
D) efficiency and innovation 
A) organizational design 
B) diversity 
C) competitive advantage 
D) efficiency and innovation

Question 2

___________are cost savings that result when goods and services are produced in large volume on automated production lines.

Accepted Answer

A) Inputs 
B) Output 
C) Economies of scale 
D) Economies of scope 
A) Inputs 
B) Output 
C) Economies of scale 
D) Economies of scope

Question 3

The internal systems approach evaluates an organization's ability to obtain resources.

Accepted Answer

A) True 
 B)False

Question 4

An organization's output include all except___________ .

Accepted Answer

A) suppliers 
B) finished goods 
C) services 
D) value for stakeholders 
A) suppliers 
B) finished goods 
C) services 
D) value for stakeholders

Question 5

The ___________is a method that allows managers to evaluate how effectively an organization functions and operates.

Accepted Answer

A) internal research approach 
B) technical approach 
C) economic approach 
D) external research approach 
A) internal research approach 
B) technical approach 
C) economic approach 
D) external research approach

Question 6

If a company uses the external resource approach, which of the following goals will it consider most important?

Accepted Answer

A) Increasing the rate of product innovation 
B) Reducing conflict 
C) Raising stock price 
D) Reducing production costs 
A) Increasing the rate of product innovation 
B) Reducing conflict 
C) Raising stock price 
D) Reducing production costs

Question 7

At Microsoft, to control scientists and make use of their talents, Bill Gates put them in teams. This was a change in _____________.

Accepted Answer

A) theory 
B) strategy 
C) structure 
D) culture 
A) theory 
B) strategy 
C) structure 
D) culture

Question 8

Which of the following approaches is concerned with measuring productivity?

Accepted Answer

A) External resource 
B) Technical 
C) Transaction cost 
D) Internal system 
A) External resource 
B) Technical 
C) Transaction cost 
D) Internal system

Question 9

The specific pattern of decisions and actions that managers take in order to use core competences to achieve a competitive advantage is called___________ .

Accepted Answer

A) strategy 
B) organizational design 
C) change management 
D) the organization's mission 
A) strategy 
B) organizational design 
C) change management 
D) the organization's mission

Question 10

You are a consultant to Company X. The CEO insists that effectiveness must be evaluated by an increase in stock price to satisfy stockholders. The marketing vice president insists that the main goal is to reduce the time to bring products to the customer. The manufacturing vice president states that costs should be the key focus of the organization. What approach is each manager using to evaluate organizational effectiveness, and what can this organization do to ensure that effectiveness is properly evaluated?

Accepted Answer

Goals will often conflict, but the three

Question 11

An organization's mission as stated in public documents is an official goal.

Accepted Answer

A) True 
 B)False

Question 12

A computer manufacturer was concerned about its effectiveness, so it eliminated a level in its hierarchy and decentralized decision- making authority. Which of the following approaches is it using to evaluate organizational effectiveness?

Accepted Answer

A) External resource 
B) Transaction cost 
C) Internal system 
D) Technical 
A) External resource 
B) Transaction cost 
C) Internal system 
D) Technical

Question 13

When organizational design is poor,___________ .

Accepted Answer

A) bureaucratic costs are lower 
B) managers usually increase the number of products offered 
C) managers usually increase R&D expenses 
D) an organization will decline 
A) bureaucratic costs are lower 
B) managers usually increase the number of products offered 
C) managers usually increase R&D expenses 
D) an organization will decline

Question 14

Which of the following approaches considers organizational culture?

Accepted Answer

A) Technical 
B) External resource 
C) Internal system 
D) Transaction cost 
A) Technical 
B) External resource 
C) Internal system 
D) Transaction cost

Question 15

___________is a tool used by people to coordinate their actions to obtain something they desire or value.

Accepted Answer

A) A hierarchy 
B) Shareholder wealth 
C) Entrepreneurship 
D) An organization 
A) A hierarchy 
B) Shareholder wealth 
C) Entrepreneurship 
D) An organization

Question 16

In the conversion process, an organization creates value by applying all except ___________.

Accepted Answer

A) raw materials 
B) computers 
C) human skills 
D) machinery 
A) raw materials 
B) computers 
C) human skills 
D) machinery

Question 17

A large restaurant chain decides that they are going to start serving breakfast in order to better utilize the expense equipment that they purchased to cook with. They are taking advantage of:

Accepted Answer

A) transaction costs. 
B) economies of scope. 
C) outputs. 
D) economies of scale. 
A) transaction costs. 
B) economies of scope. 
C) outputs. 
D) economies of scale.

Question 18

___________is the ability of one company to outperform another because its managers are able to create more value from the resources at their disposal.

Accepted Answer

A) Managerial expertise 
B) Organizational design 
C) Strategy 
D) Competitive advantage 
A) Managerial expertise 
B) Organizational design 
C) Strategy 
D) Competitive advantage

Question 19

One of the difficulties in studying organizations is that they are intangible. In other words, we cannot touch or see them.

Accepted Answer

A) True 
 B)False

Question 20

Compare and contrast how structure played a role in the success/failure of Michael Dell at Dell Computer versus Steven Jobs at Apple computer.

Accepted Answer

This case shows students how important t

Differences in race, gender, and national origin of organizational members pertain to___________ .

___________are cost savings that result when goods and services are produced in large volume on automated production lines.

The internal systems approach evaluates an organization's ability to obtain resources.

An organization's output include all except___________ .

The ___________is a method that allows managers to evaluate how effectively an organization functions and operates.

If a company uses the external resource approach, which of the following goals will it consider most important?

At Microsoft, to control scientists and make use of their talents, Bill Gates put them in teams. This was a change in _____________.

Which of the following approaches is concerned with measuring productivity?

The specific pattern of decisions and actions that managers take in order to use core competences to achieve a competitive advantage is called___________ .

An organization's mission as stated in public documents is an official goal.

A computer manufacturer was concerned about its effectiveness, so it eliminated a level in its hierarchy and decentralized decision- making authority. Which of the following approaches is it using to evaluate organizational effectiveness?

When organizational design is poor,___________ .

Which of the following approaches considers organizational culture?

___________is a tool used by people to coordinate their actions to obtain something they desire or value.

In the conversion process, an organization creates value by applying all except ___________.

A large restaurant chain decides that they are going to start serving breakfast in order to better utilize the expense equipment that they purchased to cook with. They are taking advantage of:

___________is the ability of one company to outperform another because its managers are able to create more value from the resources at their disposal.

One of the difficulties in studying organizations is that they are intangible. In other words, we cannot touch or see them.

Compare and contrast how structure played a role in the success/failure of Michael Dell at Dell Computer versus Steven Jobs at Apple computer.

Organizational Stakeholders, Management, and Ethics

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Coordination, Communication, and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competencies, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Entrepreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters

Exam 1: Organizations and Organizational Effectiveness

Differences in race, gender, and national origin of organizational members pertain to___________ .

___________are cost savings that result when goods and services are produced in large volume on automated production lines.

The internal systems approach evaluates an organization's ability to obtain resources.

An organization's output include all except___________ .

The ___________is a method that allows managers to evaluate how effectively an organization functions and operates.

If a company uses the external resource approach, which of the following goals will it consider most important?

At Microsoft, to control scientists and make use of their talents, Bill Gates put them in teams. This was a change in _____________.

Which of the following approaches is concerned with measuring productivity?

The specific pattern of decisions and actions that managers take in order to use core competences to achieve a competitive advantage is called___________ .

An organization's mission as stated in public documents is an official goal.

A computer manufacturer was concerned about its effectiveness, so it eliminated a level in its hierarchy and decentralized decision- making authority. Which of the following approaches is it using to evaluate organizational effectiveness?

When organizational design is poor,___________ .

Which of the following approaches considers organizational culture?

___________is a tool used by people to coordinate their actions to obtain something they desire or value.

In the conversion process, an organization creates value by applying all except ___________.

A large restaurant chain decides that they are going to start serving breakfast in order to better utilize the expense equipment that they purchased to cook with. They are taking advantage of:

___________is the ability of one company to outperform another because its managers are able to create more value from the resources at their disposal.

One of the difficulties in studying organizations is that they are intangible. In other words, we cannot touch or see them.

Compare and contrast how structure played a role in the success/failure of Michael Dell at Dell Computer versus Steven Jobs at Apple computer.

Organizational Stakeholders, Management, and Ethics

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Coordination, Communication, and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competencies, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Entrepreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters