Question 1

Which of the following is an inside stakeholder group?

Accepted Answer

A) Customers 
B) Shareholders 
C) Trade unions 
D) Suppliers 
A) Customers 
B) Shareholders 
C) Trade unions 
D) Suppliers

Question 2

A manager following the justice model when faced with a moral decision would most likely examine how fair the decision would be to affected stakeholders.

Accepted Answer

A) True 
 B)False

Question 3

The hierarchy can be defined as the vertical ordering of organizational roles according to their relative authority.

Accepted Answer

A) True 
 B)False

Question 4

When an organization tries to satisfy stakeholders, it faces all of the following problems except:

Accepted Answer

A) deciding how to allocate organizational rewards to different stakeholder groups. 
B) choosing which stakeholder goals to satisfy. 
C) losing the ability to innovate. 
D) balancing short- term and long- term goals. 
A) deciding how to allocate organizational rewards to different stakeholder groups. 
B) choosing which stakeholder goals to satisfy. 
C) losing the ability to innovate. 
D) balancing short- term and long- term goals.

Question 5

Large institutional shareholders like CALPERS are doing all of the following except:

Accepted Answer

A) intervening in long- term management decisions. 
B) monitoring the salaries and bonuses of managers. 
C) monitoring the actions of company boards. 
D) encouraging companies to create antitakeover provisions. 
A) intervening in long- term management decisions. 
B) monitoring the salaries and bonuses of managers. 
C) monitoring the actions of company boards. 
D) encouraging companies to create antitakeover provisions.

Question 6

Suppose you are the son or daughter of a mobster, and you believe that it is OK to commit murder if it is in the best interest of your family. This view comes from:

Accepted Answer

A) your personal ethical beliefs. 
B) societal ethics. 
C) the reputation effect. 
D) the Justice model of ethics. 
A) your personal ethical beliefs. 
B) societal ethics. 
C) the reputation effect. 
D) the Justice model of ethics.

Question 7

Which of the following outside stakeholders contributes high- quality inputs?

Accepted Answer

A) Customers 
B) Suppliers 
C) Trade unions 
D) The general public 
A) Customers 
B) Suppliers 
C) Trade unions 
D) The general public

Question 8

The coalitional view of organizations implies that some stakeholder groups have priority over other groups.

Accepted Answer

A) True 
 B)False

Question 9

The justice model tends to be the one that effective managers rely upon the most in making decisions.

Accepted Answer

A) True 
 B)False

Question 10

_________are the moral rules and values that a group of people uses to control the way they perform a task or use resources.

Accepted Answer

A) Interpersonal Ethics 
B) Professional Ethics 
C) Group Ethics 
D) Individual Ethics 
A) Interpersonal Ethics 
B) Professional Ethics 
C) Group Ethics 
D) Individual Ethics

Question 11

In Agency Theory, what is "Moral Hazard?" Under what conditions does it exist?

Accepted Answer

Moral hazard exists when principles have

Question 12

_________are people who have an interest or claim in an organization, in what it does, and in how well it performs.

Accepted Answer

A) Foreign officials 
B) Stakeholders 
C) Technicians 
D) Organizers 
A) Foreign officials 
B) Stakeholders 
C) Technicians 
D) Organizers

Question 13

A doctor was banned from practicing medicine because he consistently prescribed unnecessary procedures. This doctor:

Accepted Answer

A) violated professional ethics. 
B) took a broad stance on social responsibility. 
C) took a narrow stance on social responsibility. 
D) violated individual ethics. 
A) violated professional ethics. 
B) took a broad stance on social responsibility. 
C) took a narrow stance on social responsibility. 
D) violated individual ethics.

Question 14

At Sears, management created a reward system that had the effect of making employees act unethically and overcharge customers. This was caused by:

Accepted Answer

A) outside pressure. 
B) bad individual ethics. 
C) societal ethics. 
D) the Moral Rights model of ethics. 
A) outside pressure. 
B) bad individual ethics. 
C) societal ethics. 
D) the Moral Rights model of ethics.

Question 15

Which of the following would be considered to have a staff role?

Accepted Answer

A) Sales manager 
B) Executive Vice President of Finance 
C) Vice President of Accounting 
D) R&D director 
E) All are staff roles. 
A) Sales manager 
B) Executive Vice President of Finance 
C) Vice President of Accounting 
D) R&D director 
E) All are staff roles.

Question 16

Which of the following managers has a staff role?

Accepted Answer

A) Divisional manager 
B) Production manager 
C) Assembly line supervisor 
D) R&D manager 
A) Divisional manager 
B) Production manager 
C) Assembly line supervisor 
D) R&D manager

Question 17

Which of the following employees would be considered to have a line role?

Accepted Answer

A) Executive Vice President of Finance 
B) R&D director 
C) Vice President of Production 
D) Sales manager 
E) All are line roles. 
A) Executive Vice President of Finance 
B) R&D director 
C) Vice President of Production 
D) Sales manager 
E) All are line roles.

Question 18

Moral hazard is a condition that exists when managers must make quick decisions that may go against their ethical principles.

Accepted Answer

A) True 
 B)False

Question 19

What does Gillette do when it receives a protest letter regarding animal testing?

Accepted Answer

A) They ignore it since they get very few of them. 
B) They respond to each one of them so that the public can better understand their position. 
C) They have the CEO telephone the sender. 
D) They turn them over to the ethics committee for further study. 
A) They ignore it since they get very few of them. 
B) They respond to each one of them so that the public can better understand their position. 
C) They have the CEO telephone the sender. 
D) They turn them over to the ethics committee for further study.

Question 20

Because stakeholder goals conflict, an organization should just attempt to minimally satisfy the majority of stakeholders.

Accepted Answer

A) True 
 B)False

Which of the following is an inside stakeholder group?

A manager following the justice model when faced with a moral decision would most likely examine how fair the decision would be to affected stakeholders.

The hierarchy can be defined as the vertical ordering of organizational roles according to their relative authority.

When an organization tries to satisfy stakeholders, it faces all of the following problems except:

Large institutional shareholders like CALPERS are doing all of the following except:

Suppose you are the son or daughter of a mobster, and you believe that it is OK to commit murder if it is in the best interest of your family. This view comes from:

Which of the following outside stakeholders contributes high- quality inputs?

The coalitional view of organizations implies that some stakeholder groups have priority over other groups.

The justice model tends to be the one that effective managers rely upon the most in making decisions.

_________are the moral rules and values that a group of people uses to control the way they perform a task or use resources.

In Agency Theory, what is "Moral Hazard?" Under what conditions does it exist?

_________are people who have an interest or claim in an organization, in what it does, and in how well it performs.

A doctor was banned from practicing medicine because he consistently prescribed unnecessary procedures. This doctor:

At Sears, management created a reward system that had the effect of making employees act unethically and overcharge customers. This was caused by:

Which of the following would be considered to have a staff role?

Which of the following managers has a staff role?

Which of the following employees would be considered to have a line role?

Moral hazard is a condition that exists when managers must make quick decisions that may go against their ethical principles.

What does Gillette do when it receives a protest letter regarding animal testing?

Because stakeholder goals conflict, an organization should just attempt to minimally satisfy the majority of stakeholders.

Organizations and Organizational Effectiveness

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Coordination, Communication, and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competencies, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Entrepreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters

Exam 2: Organizational Stakeholders, Management, and Ethics

Which of the following is an inside stakeholder group?

A manager following the justice model when faced with a moral decision would most likely examine how fair the decision would be to affected stakeholders.

The hierarchy can be defined as the vertical ordering of organizational roles according to their relative authority.

When an organization tries to satisfy stakeholders, it faces all of the following problems except:

Large institutional shareholders like CALPERS are doing all of the following except:

Suppose you are the son or daughter of a mobster, and you believe that it is OK to commit murder if it is in the best interest of your family. This view comes from:

Which of the following outside stakeholders contributes high- quality inputs?

The coalitional view of organizations implies that some stakeholder groups have priority over other groups.

The justice model tends to be the one that effective managers rely upon the most in making decisions.

_________are the moral rules and values that a group of people uses to control the way they perform a task or use resources.

In Agency Theory, what is "Moral Hazard?" Under what conditions does it exist?

_________are people who have an interest or claim in an organization, in what it does, and in how well it performs.

A doctor was banned from practicing medicine because he consistently prescribed unnecessary procedures. This doctor:

At Sears, management created a reward system that had the effect of making employees act unethically and overcharge customers. This was caused by:

Which of the following would be considered to have a staff role?

Which of the following managers has a staff role?

Which of the following employees would be considered to have a line role?

Moral hazard is a condition that exists when managers must make quick decisions that may go against their ethical principles.

What does Gillette do when it receives a protest letter regarding animal testing?

Because stakeholder goals conflict, an organization should just attempt to minimally satisfy the majority of stakeholders.

Organizations and Organizational Effectiveness

Managing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Coordination, Communication, and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competencies, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Entrepreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters