Question 1

One important difference between an integrating role and a liaison role is:

Accepted Answer

A) the liaison role is a formal position inside one of the departments and the integrating role is informal. 
B) the integrating role is a formal position inside one of the departments and the liaison role is informal. 
C) the liaison role is a more complex integrating mechanism. 
D) the integrating role is located outside the departments that are being coordinated. 
A) the liaison role is a formal position inside one of the departments and the integrating role is informal. 
B) the integrating role is a formal position inside one of the departments and the liaison role is informal. 
C) the liaison role is a more complex integrating mechanism. 
D) the integrating role is located outside the departments that are being coordinated.

Question 2

Which of the following would be least appropriate for a company that desires flexibility?

Accepted Answer

A) An organic structure 
B) Mutual adjustment 
C) Decentralization 
D) Standardization 
A) An organic structure 
B) Mutual adjustment 
C) Decentralization 
D) Standardization

Question 3

When Nortel decided they needed to reorganize the company they opted for a more centralized structure.

Accepted Answer

A) True 
 B)False

Question 4

Production is concerned about reducing costs in the short- term whereas R & D is concerned about innovation, which is long- term. This is an example of________ .

Accepted Answer

A) educational differences 
B) standardization 
C) integration 
D) subunit orientation 
A) educational differences 
B) standardization 
C) integration 
D) subunit orientation

Question 5

Sony's structure is a balance between a mechanistic structure and an organic structure.

Accepted Answer

A) True 
 B)False

Question 6

________causes functions or divisions to develop subunit orientations.

Accepted Answer

A) Authority 
B) Horizontal differentiation 
C) Integration 
D) Vertical differentiation 
A) Authority 
B) Horizontal differentiation 
C) Integration 
D) Vertical differentiation

Question 7

________means that the authority to make important decisions about organizational resources and new projects is delegated to managers at all levels in the hierarchy.

Accepted Answer

A) Direct contact 
B) Decentralization 
C) Centralization 
D) Standardization 
A) Direct contact 
B) Decentralization 
C) Centralization 
D) Standardization

Question 8

As the B.A.R. and Grille Restaurant grew, Bob and Amanda did not:

Accepted Answer

A) perform all the tasks themselves. 
B) allocate people to tasks. 
C) allocate resources to tasks. 
D) increase the division of labor. 
A) perform all the tasks themselves. 
B) allocate people to tasks. 
C) allocate resources to tasks. 
D) increase the division of labor.

Question 9

Decentralization is most effective when an organization:

Accepted Answer

A) operates in a stable environment. 
B) operates in a complex environment. 
C) operates in a simple environment. 
D) operates in a rich environment. 
A) operates in a stable environment. 
B) operates in a complex environment. 
C) operates in a simple environment. 
D) operates in a rich environment.

Question 10

________means that the authority to make important decisions is retained by managers at the top of the hierarchy.

Accepted Answer

A) Integration 
B) Coordination 
C) Centralization 
D) Decentralization 
A) Integration 
B) Coordination 
C) Centralization 
D) Decentralization

Question 11

A restaurant has so much conflict between the cooks and the wait staff that they hire a supervisor to handle communication between the two functions. They have created a(n)________.

Accepted Answer

A) level in the hierarchy 
B) task force 
C) direct contact 
D) integrating role 
A) level in the hierarchy 
B) task force 
C) direct contact 
D) integrating role

Question 12

________is the process by which organizational members learn the norms of the organization.

Accepted Answer

A) Socialization 
B) Standardization 
C) Integration 
D) Mutual adjustment 
A) Socialization 
B) Standardization 
C) Integration 
D) Mutual adjustment

Question 13

________are task- related behaviors required of a position in an organization.

Accepted Answer

A) Organizational roles 
B) Controls 
C) Norms 
D) Rules 
A) Organizational roles 
B) Controls 
C) Norms 
D) Rules

Question 14

Formalization is more appropriate in an environment that requires high levels of mutual adjustment.

Accepted Answer

A) True 
 B)False

Question 15

What are the primary integrating mechanisms used at Amgen?

Accepted Answer

A) Integrating roles and task forces 
B) Task forces and teams 
C) Hierarchy of authority and direct contact 
D) Teams and liaison roles 
A) Integrating roles and task forces 
B) Task forces and teams 
C) Hierarchy of authority and direct contact 
D) Teams and liaison roles

Question 16

A subunit of people who possess similar skills or use the same kind of techniques to perform their jobs are termed ________.

Accepted Answer

A) division 
B) department 
C) function 
D) task 
A) division 
B) department 
C) function 
D) task

Question 17

An advantage of centralization is that it:

Accepted Answer

A) increases the motivation of middle managers. 
B) encourages flexibility. 
C) gives top managers time to focus on strategic decision- making. 
D) allows top managers to keep the organization focused on organizational goals. 
A) increases the motivation of middle managers. 
B) encourages flexibility. 
C) gives top managers time to focus on strategic decision- making. 
D) allows top managers to keep the organization focused on organizational goals.

Question 18

An organic structure is characterized by:

Accepted Answer

A) loosely defined roles. 
B) a high level of standardization. 
C) simple integrating mechanisms. 
D) centralization. 
A) loosely defined roles. 
B) a high level of standardization. 
C) simple integrating mechanisms. 
D) centralization.

Question 19

A mechanistic structure is characterized by:

Accepted Answer

A) a high level of standardization 
B) loosely defined rules 
C) complex integrating mechanisms 
D) decentralization 
A) a high level of standardization 
B) loosely defined rules 
C) complex integrating mechanisms 
D) decentralization

Question 20

"Rate- Busters" are:

Accepted Answer

A) punished because they violate the norm by working too slow. 
B) punished because they violate the norm by working too fast. 
C) punished by managers because they break the rules. 
D) praised because they slow down the pace of work. 
A) punished because they violate the norm by working too slow. 
B) punished because they violate the norm by working too fast. 
C) punished by managers because they break the rules. 
D) praised because they slow down the pace of work.

One important difference between an integrating role and a liaison role is:

Which of the following would be least appropriate for a company that desires flexibility?

When Nortel decided they needed to reorganize the company they opted for a more centralized structure.

Production is concerned about reducing costs in the short- term whereas R & D is concerned about innovation, which is long- term. This is an example of________ .

Sony's structure is a balance between a mechanistic structure and an organic structure.

________causes functions or divisions to develop subunit orientations.

________means that the authority to make important decisions about organizational resources and new projects is delegated to managers at all levels in the hierarchy.

As the B.A.R. and Grille Restaurant grew, Bob and Amanda did not:

Decentralization is most effective when an organization:

________means that the authority to make important decisions is retained by managers at the top of the hierarchy.

A restaurant has so much conflict between the cooks and the wait staff that they hire a supervisor to handle communication between the two functions. They have created a(n)________.

________is the process by which organizational members learn the norms of the organization.

________are task- related behaviors required of a position in an organization.

Formalization is more appropriate in an environment that requires high levels of mutual adjustment.

What are the primary integrating mechanisms used at Amgen?

A subunit of people who possess similar skills or use the same kind of techniques to perform their jobs are termed ________.

An advantage of centralization is that it:

An organic structure is characterized by:

A mechanistic structure is characterized by:

"Rate- Busters" are:

Organizations and Organizational Effectiveness

Organizational Stakeholders, Management, and Ethics

Managing in a Changing Global Environment

Designing Organizational Structure: Coordination, Communication, and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competencies, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Entrepreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters

Exam 4: Basic Challenges of Organizational Design

One important difference between an integrating role and a liaison role is:

Which of the following would be least appropriate for a company that desires flexibility?

When Nortel decided they needed to reorganize the company they opted for a more centralized structure.

Production is concerned about reducing costs in the short- term whereas R & D is concerned about innovation, which is long- term. This is an example of________ .

Sony's structure is a balance between a mechanistic structure and an organic structure.

________causes functions or divisions to develop subunit orientations.

________means that the authority to make important decisions about organizational resources and new projects is delegated to managers at all levels in the hierarchy.

As the B.A.R. and Grille Restaurant grew, Bob and Amanda did not:

Decentralization is most effective when an organization:

________means that the authority to make important decisions is retained by managers at the top of the hierarchy.

A restaurant has so much conflict between the cooks and the wait staff that they hire a supervisor to handle communication between the two functions. They have created a(n)________.

________is the process by which organizational members learn the norms of the organization.

________are task- related behaviors required of a position in an organization.

Formalization is more appropriate in an environment that requires high levels of mutual adjustment.

What are the primary integrating mechanisms used at Amgen?

A subunit of people who possess similar skills or use the same kind of techniques to perform their jobs are termed ________.

An advantage of centralization is that it:

An organic structure is characterized by:

A mechanistic structure is characterized by:

"Rate- Busters" are:

Organizations and Organizational Effectiveness

Organizational Stakeholders, Management, and Ethics

Managing in a Changing Global Environment

Designing Organizational Structure: Coordination, Communication, and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competencies, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Entrepreneurship, and Creativity

Managing Conflict, Power, and Politics

Filters