Exam 1: Innovative Management for a Changing World

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List three of the basic ideas of scientific management.

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______is the most current management perspective.

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Follett and Barnard were early advocates of a more humanistic perspective on management that emphasized the importance of understanding human behavior, needs, and attitudes in the workplace as well as social interactions and group processes.

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List the three management skills necessary to perform effectively in organizations.

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The early study of management as we know it today began with what is now called the technology-driven workplace.

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When the shop foreman receives and rewards valuable suggestions from its workers, and this leads to continual improvement of production, synergy has occurred.

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Managers, in today's work environment, rely less on_______ and more on_______ leadership.

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For a widget manufacturing company, worker-hours per widget is a measure of:

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Which of the following includes the manager identity?

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Elements of TQM include:

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A social group within an organization is part of the:

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The informational roles that managers perform include monitor, disseminator, and spokesperson.

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The _______role involves deciding who gets what resources.

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Scientific management developed a standard method for performing each job.

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The individual performer is an_______ ; whereas, the manager has to be an_______ .

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Describe the three categories of managerial roles and explain how do they differ.

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Controlling involves monitoring employee's activities and taking corrective action as necessary.

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If a manager finds several new competitors on the horizon, he or she may need to spend more time in the _______role.

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Standardization of work and wage incentives are characteristics of:

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______is considered the "father of scientific management."

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