Question 1

_______are the broad statements of where the organization wants to be in the future.

Accepted Answer

A)  Operational goals 
B)  Tactical goals 
C)  Strategic goals 
D)  Operational goals. 
E)  Tactical plans 
A)  Operational goals 
B)  Tactical goals 
C)  Strategic goals 
D)  Operational goals. 
E)  Tactical plans

Question 2

Tactical goals and plans are the responsibility of front-line managers and supervisors.

Accepted Answer

A) True 
 B)False

Question 3

A desired future state that the individual or organization attempts to realize is a goal.

Accepted Answer

A) True 
 B)False

Question 4

The specific results expected from departments, work groups, and individuals are the_______ goals.

Accepted Answer

The answer of The specific results expected from departments, work...

Question 5

One major limitation of goals and plans is:

Accepted Answer

A)  goals and plans guide resource allocation. 
B)  goals and plans may cause rigidity in a turbulent environment. 
C)  goals and plans decrease employee motivation. 
D)  goals and plans decrease employee commitment. 
E)  none of the above. 
A)  goals and plans guide resource allocation. 
B)  goals and plans may cause rigidity in a turbulent environment. 
C)  goals and plans decrease employee motivation. 
D)  goals and plans decrease employee commitment. 
E)  none of the above.

Question 6

Planning is the act of determining the organization goals and the means for achieving them.

Accepted Answer

A) True 
 B)False

Question 7

Broad statements describing where the organization wants to be in the future are called _______.

Accepted Answer

The answer of Broad statements describing where the organization wants...

Question 8

_______are called the action steps by which an organization intends to attain its strategic goals.

Accepted Answer

A)  Tactical goals 
B)  Operational goals 
C)  Tactical plans 
D)  Operational plans 
E)  Strategic plans 
A)  Tactical goals 
B)  Operational goals 
C)  Tactical plans 
D)  Operational plans 
E)  Strategic plans

Question 9

The BCG Boston Consulting Group) matrix evaluates SBUs with respect to their business growth rate and geographical location.

Accepted Answer

A) True 
 B)False

Question 10

"We seek to become the premier business school in the west" is an example of a statement you are most likely to find in the organization's_______ .

Accepted Answer

A)  tactical goals 
B)  operational goals 
C)  mission 
D)  tactical plans 
E)  operational plans 
A)  tactical goals 
B)  operational goals 
C)  mission 
D)  tactical plans 
E)  operational plans

Question 11

Goals that define the outcomes that major departments must achieve in order for the organization to reach its overall goals are known as_______ goals.

Accepted Answer

The answer of Goals that define the outcomes that major...

Question 12

With an_______ strategy, the organization concentrates on a specific regional market or buyer group.

Accepted Answer

The answer of With an_______ strategy, the organization concentrates on...

Question 13

Which of these are described by mission statements?

Accepted Answer

A)  Corporate values 
B)  Product quality 
C)  Location of facilities 
D)  All of these 
E)  None of these 
A)  Corporate values 
B)  Product quality 
C)  Location of facilities 
D)  All of these 
E)  None of these

Question 14

List the five characteristics of effective goals.

Accepted Answer

Goals should be 1) specific and measurab

Question 15

_______is the act of determining the organization's goals and the means for achieving them.

Accepted Answer

A)  Brainstorming 
B)  Organizing 
C)  Planning 
D)  Developing a mission 
E)  A blueprint 
A)  Brainstorming 
B)  Organizing 
C)  Planning 
D)  Developing a mission 
E)  A blueprint

Question 16

Alabama Airlines has three planning specialists who help division managers develop their own division plans. Serving as consultants to the divisions, the planning specialists give advice about strengths, weaknesses, opportunities, and threats. Alabama Airlines is utilizing what approach to the planning function?

Accepted Answer

A)  Centralized planning department 
B)  Decentralized planning staff 
C)  Planning task force 
D)  Centralized planning committee 
E)  TQM 
A)  Centralized planning department 
B)  Decentralized planning staff 
C)  Planning task force 
D)  Centralized planning committee 
E)  TQM

Question 17

Goals are most effective when they are specific, measurable, challenging and linked to rewards.

Accepted Answer

A) True 
 B)False

Question 18

Scenario - SS.com

Faced with rapidly growing business, Swift Stocks, Inc., a global brokerage company with the largest market share, recently announced that it has established an on-line stock investment and trading subsidiary, SS.com, where investors can trade stocks at the lowest rates in the industry. The .com subsidiary has less than one percent market share but it faces a very high business growth rate. In the brokerage industry the competition is fierce and all players are cutting their on-line commission rates.
-If Swift Stock's traditional brokerage business were to face a declining business growth, it may need to be reclassified as a_______ .

Accepted Answer

A)  cash cow 
B)  dog 
C)  star 
D)  question mark 
E)  dead business 
A)  cash cow 
B)  dog 
C)  star 
D)  question mark 
E)  dead business

Question 19

A special type of contingency plan that is used when events are sudden and devastating and require immediate response is called _______.

Accepted Answer

crisis man

Question 20

Techniques used to monitor external environments include:

Accepted Answer

A)  hiring scanning organizations. 
B)  hiring the competitive intelligence professionals. 
C)  government reports. 
D)  professional journals. 
E)  all of these. 
A)  hiring scanning organizations. 
B)  hiring the competitive intelligence professionals. 
C)  government reports. 
D)  professional journals. 
E)  all of these.

_______are the broad statements of where the organization wants to be in the future.

Tactical goals and plans are the responsibility of front-line managers and supervisors.

A desired future state that the individual or organization attempts to realize is a goal.

The specific results expected from departments, work groups, and individuals are the_______ goals.

One major limitation of goals and plans is:

Planning is the act of determining the organization goals and the means for achieving them.

Broad statements describing where the organization wants to be in the future are called _______.

_______are called the action steps by which an organization intends to attain its strategic goals.

The BCG Boston Consulting Group) matrix evaluates SBUs with respect to their business growth rate and geographical location.

"We seek to become the premier business school in the west" is an example of a statement you are most likely to find in the organization's_______ .

Goals that define the outcomes that major departments must achieve in order for the organization to reach its overall goals are known as_______ goals.

With an_______ strategy, the organization concentrates on a specific regional market or buyer group.

Which of these are described by mission statements?

List the five characteristics of effective goals.

_______is the act of determining the organization's goals and the means for achieving them.

Goals are most effective when they are specific, measurable, challenging and linked to rewards.

A special type of contingency plan that is used when events are sudden and devastating and require immediate response is called _______.

Techniques used to monitor external environments include:

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters

Exam 5: Managerial Planning and Goal Setting

_______are the broad statements of where the organization wants to be in the future.

Tactical goals and plans are the responsibility of front-line managers and supervisors.

A desired future state that the individual or organization attempts to realize is a goal.

The specific results expected from departments, work groups, and individuals are the_______ goals.

One major limitation of goals and plans is:

Planning is the act of determining the organization goals and the means for achieving them.

Broad statements describing where the organization wants to be in the future are called _______.

_______are called the action steps by which an organization intends to attain its strategic goals.

The BCG Boston Consulting Group) matrix evaluates SBUs with respect to their business growth rate and geographical location.

"We seek to become the premier business school in the west" is an example of a statement you are most likely to find in the organization's_______ .

Goals that define the outcomes that major departments must achieve in order for the organization to reach its overall goals are known as_______ goals.

With an_______ strategy, the organization concentrates on a specific regional market or buyer group.

Which of these are described by mission statements?

List the five characteristics of effective goals.

_______is the act of determining the organization's goals and the means for achieving them.

Goals are most effective when they are specific, measurable, challenging and linked to rewards.

A special type of contingency plan that is used when events are sudden and devastating and require immediate response is called _______.

Techniques used to monitor external environments include:

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters