Exam 7: Designing Adaptive Organizations

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The _________is an organization structure that divides the major functions of the organization into separate companies.

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When an organization uses a differentiation strategy, it strives for internal efficiency.

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Gina wishes to transfer authority and responsibility to her subordinates. This process is known as:

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Which of the following is the basis for grouping positions into departments and departments into the total organization?

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is the process managers use to transfer authority and responsibility to positions below them in the hierarchy.

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The matrix approach can be highly effective in a complex, rapidly changing environment in which the organization needs to be flexible and adaptable.

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Many hierarchical levels and a correspondingly narrow span of management refers to a flat structure.

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Quick response to external changes is an advantage of vertical functional structure.

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The trend in recent years has been toward narrower spans of control as a way to facilitate delegation.

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refers to services that are perishable and, unlike physical products, cannot be stored in inventory.

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What isare) the differences) between cross-functional and permanent teams?

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Shooting Star, Inc. has slow response to external changes, centralized decision making, and poor coordination across departments. It is likely structured:

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is the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve organizationally desired outcomes.

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The degree to which organizational tasks are subdivided into individual jobs is called .

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means that the people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command.

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The structure means that the firm subcontracts many of its major functions to separate companies and coordinates their activities from a small headquarters organization.

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Organ Rentals Corporation has been having numerous problems. Communication across departments is poor and decisions are backing up at the top of the organization. Organ Rentals uses a structure.

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All functions in a specific country or region report to the same division manager in________ divisions.

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Shoshanna is manager of a customer service firm where she oversees five subordinates. To help her subordinates learn more about the different roles within the company, Shoshanna regularly assigns them tasks that are not part of their normal routine. This is an example of:

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The overseer of both the product and functional chains of command, responsible for the entire matrix is the matrix boss.

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