Exam 4: Strategic Focus For Performance Excellence

The _____ organization is the most prevalent type of structure for medium-sized to large firms.

In the line and staff form of organization structure,quality managers and inspectors may take on the role of guardians of quality.

All of the following refer to the newer deployment process adapted by Japanese and American companies EXCEPT:

The_____,provided in the Baldrige Criteria,addresses the basic characteristics of the organization,organizational relationships,the competitive environment,the advantages an organization has and the challenges that it faces,and its approach to performance improvement.

The _____ level is where organizational strategy and Six Sigma must align,because it is at this level that the tools of Six Sigma can be most effectively applied.

_____ leaders ensure that action plans are deployed throughout the organization so that essential tasks and projects may be accomplished in support of the strategic vision.

Which of the following is TRUE of the advantages of the matrix type of organizations?

Effective strategic leaders also have the capability to create and maintain the ability for an organization to learn,which is termed:

Several factors affect how work is organized in the context of the organization.Which of the following is NOT one of them?

An organization's _____ is its plan for enhancing its capacity to deliver value,thus increasing market share.

What could be the reason(s)for poor strategy deployment?

In the policy deployment process,employees negotiate with the management the performance measures that are used to indicate progress toward accomplishing the objectives.

Which of the following is NOT a question that appears under the heading of Organizational Environment in the Organizational Profile?

Essentially,strategy deployment links the _____,who focus on "doing the right thing",with the _____,whose focus is on "doing things right".

Strategic objectives are what an organization must change or improve to remain or become competitive.

What are the activities generally performed by strategic leaders?

What is your competitive position? What is your relative size and growth in your industry or markets served? What are the numbers and types of competitors for your organization? Which heading in the Organizational Profile do these questions appear?

Strategy development requires an environmental assessment of key factors which typically include all of the following EXCEPT:

Describe the basic strategy development model illustrated in the text.

The clarification of authority,responsibility,reporting lines,and performance standards among individuals at each level of the organization refers to the: